Italian-speaking Customer Service Agent

2 settimane fa


WorkFromHome, Italia Talent Bridge Europe A tempo pieno

Italian-speaking Customer Service Agent (FedEx Project) We are hiring Italian-speaking Customer Service Agents to support a major logistics project. This is a fully remote position based in Greece, offering stability, training, and performance-based rewards. Responsibilities Provide customer support via phone, email, or chat in Italian. Assist with shipment tracking, delivery information, and issue resolution. Ensure a high-quality customer experience consistent with brand guidelines. Collaborate with internal teams to follow up on customer cases. Salary & Benefits Monthly salary: 1,100€ gross. Performance bonus: Up to 15% of monthly salary. Salary increase: Raises to 1,150 € gross after 36 months. Remote work: Full-time Work-At-Home-Agent (WAHA) option. Relocation package (for EU candidates relocating to Greece) 2 weeks hotel accommodation. Flight ticket (within EU). Airport pick-up. Real estate agency fee covered. Requirements Native/fluent Italian. Good command of English. Ability to work from home independently and reliably. Strong problem-solving and customer service orientation. EU passport or residence permit. Working Schedule Full-time, Monday to Friday. Rotative shifts between 08:00-21:00. 8 hours per day + breaks. Contract Type Full-time. Remote (based in Greece). Why Join Us Long-term stable project. Fully remote setup. Clear career progression. Multicultural and supportive team. Seniority level Not Applicable. Employment type Full-time. Job function Other. Industries Language Schools. #J-18808-Ljbffr



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