IT-Technical Specialist

2 settimane fa

italia Apple Inc. A tempo pieno

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Minimum Qualifications You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. You should also be proficient in the local language, both written and spoken (sign language supported). Preferred Qualifications Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple’s core values. Be curious and open to learning from others and helping each other grow. At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations. #J-18808-Ljbffr

  • IT Technical Specialist

    2 settimane fa

    italia Experis S.r.l. A tempo pieno

    Experisè la società IT & Technology del Gruppo Manpower. Le persone e le loro competenze sono il nostro successo e insieme ci poniamo come partner tecnologici dei nostri clienti attraverso servizi e soluzioni. Vogliamo essere artefici, proprio insieme a te, di un ambiente di lavoro innovativo, stimolante e flessibile, attraverso i nostri Valori: People,...

  • JUNIOR IT SPECIALIST

    2 settimane fa

    Italia PharmaLite A tempo pieno

    ANNUNCIO DI LAVORO – IT JUNIOR SPECIALIST Posizione: IT Junior Specialist Settore: Servizi di Telemedicina e Prodotti Veterinari Sede: (In sede / Remoto / Ibrido) Tipologia di contratto: Stage / Full-Time / Freelance Descrizione della posizione Siamo alla ricerca di un IT Junior Specialist motivato e intraprendente per supportare la promozione online di...

  • IT Technical Lead

    1 settimana fa

    Italia NEVERHACK Italy A tempo pieno

    Dal 2024 Innovery, gruppo leader del mercato italiano ed europeo con un’ampia gamma di soluzioni e servizi nell’ambito cyber security, si è unito a Neverhack . Questa fusione unisce le forze delle due entità per offrire soluzioni innovative e potenziate nel panorama tecnologico, promuovendo l’eccellenza e l’innovazione nell’ICT e oltre....

  • IT Support Specialist

    2 giorni fa

    Italia ENG A tempo pieno

    Role SummaryThe IT Support Specialist plays a key role in delivering high-quality technical support while contributing to technology projects and continuous improvement initiatives across the organization. This position balances hands-on end-user support with structured project execution, technology advocacy, and process optimization, ensuring a stable,...

  • Specialista IT

    5 giorni fa

    italia S&you Italia A tempo pieno

    CompanyIl nostro cliente è leader nella produzione, realizzazione e distribuzione sul mercato di prodotti per lavorazioni forestali e agricole, per la costruzione di strade, attrezzature e veicoli per gestione aree verdi, costruzioni stradali e bonifica terreni.PositionIT Specialist – Sede: Fondo, Borgo D’Anaunia (TN).ResponsibilitiesGestire attività e...

  • Specialista IT

    5 giorni fa

    italia S&you Italia A tempo pieno

    CompanyIl nostro cliente è leader nella produzione, realizzazione e distribuzione sul mercato di prodotti per lavorazioni forestali e agricole, per la costruzione di strade, attrezzature e veicoli per gestione aree verdi, costruzioni stradali e bonifica terreni.PositionIT Specialist – Sede: Fondo, Borgo D’Anaunia (TN).ResponsibilitiesGestire attività e...

  • IT SPECIALIST

    2 settimane fa

    italia Michael Page International Italia S.r.l. A tempo pieno

    IT Support & Systems Specialist Unica figura IT al'interno dell'azienda a diretto riporto della proprietà Azienda Azienda leader nella progettazione, produzione e distribuzione di articoli per la pasticceria e gelateria. Nata negli anni 80, con una solida reputazione per la qualità e l'innovazione dei suoi prodotti, il suo mercato oggi rimane...

  • Technical Service Performance Specialist

    2 settimane fa

    Italia Technogym USA United States A tempo pieno

    Our Company Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches,...

  • IT Specialist

    1 settimana fa

    Italia Difass International A tempo pieno

    Difass International S.p.a., Azienda con sede a Rimini (RN), operante nel settore Nutraceutico da oltre 25 anni e leader in Italia nella ricerca, sviluppo e commercializzazione di Integratori Alimentari, ricerca: IT Specialist Siamo alla ricerca di una persona dinamica e proattiva che abbia la volontà di innestarsi in un progetto espansivo, offrendo il suo...

  • Technical Quoting Specialist

    1 settimana fa

    Italia Ali Professional A tempo pieno

    Ali Professional ricerca un Technical Quoting Specialist per azienda leader nel settore elettronico e aerospaziale. La risorsa entrerà a far parte del team Quoting e sarà responsabile dell’attività di sourcing e costing dei materiali finalizzata alla preparazione di offerte commerciali per nuove opportunità di business, nonché del supporto alla...