Retail Training Manager
3 settimane fa
Marchesi1824 marks the Prada Group's entry into the world of Food & Beverage, enriching the Milanese tradition with the renowned Marchesi patisseries. These icons of history and culture are joined by Bar Luce and Ristorante Torre, exclusive spaces that blend art and gastronomy within the Fondazione Prada.In our world, history and tradition intertwine with creativity and innovation, thanks to the talent and passion of our team, who contribute to creating a service of excellence and products of the highest quality. These essential elements ensure every experience is unique and unforgettable for our customers.Job Purpose The Training Manager will be responsible for designing and delivering the training and customer experience strategy across Marchesi 1824, both in Italy and internationally.The role combines strategic vision with operational execution, with the goal of cultivating excellence in Client Services, Product, and People, while shaping a Customer Journey that reflects Prada Group values, tailored to the specificities of the F&B sector.Responsibilities Learning & DevelopmentDesign and implement the retail training roadmap for all store roles.Develop and deliver induction, technical, and behavioral training, fostering a high-performance and service-oriented culture.Oversee training formats and tools, including classroom sessions, on-the-job learning, digital modules, and “Train the Trainer” programs.Evaluate training effectiveness through feedback, KPIs, and performance indicators.Client Experience & Service CultureDefine and enhance the Customer Journey, identifying key touchpoints and behaviors to ensure a consistently exceptional boutique experience.Translate Prada’s Group standard into the Marchesi context.Coach and support store teams in delivering service aligned with brand values and client expectations.Product Knowledge & StorytellingLead the development of product knowledge programs across all F&B categories.Support storytelling and engagement with the product, highlighting quality, craftsmanship, and heritage.Align training initiatives with seasonal launches, innovation, and commercial priorities.International Support & Retail ExpansionSupport the rollout of training programs in international stores, ensuring consistency and local relevance.Contribute to store openings and key projects with dedicated training support and presence.Facilitate knowledge
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Retail Training Manager
3 giorni fa
Milan, Italia Altro A tempo pienoMarchesi1824 marks the Prada Group's entry into the world of Food & Beverage, enriching the Milanese tradition with the renowned Marchesi patisseries. These icons of history and culture are joined by Bar Luce and Ristorante Torre, exclusive spaces that blend art and gastronomy within the Fondazione Prada.In our world, history and tradition intertwine with...
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Retail Training Coordinator
3 settimane fa
Milan, Italia Altro A tempo pienoJoin to apply for theRetail Training Coordinatorrole atMoncler Join to apply for theRetail Training Coordinatorrole atMoncler Get AI-powered advice on this job and more exclusive features. OverviewWe are looking for an engaged Retail Training Coordinator to join our Retail Training, Excellence & Performance Department, in our Global HQ in Milan, Italy...
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Retail Training Coordinator
2 settimane fa
Milan, Italia Altro A tempo pienoJoin to apply for theRetail Training Coordinatorrole atMoncler Join to apply for theRetail Training Coordinatorrole atMoncler Get AI-powered advice on this job and more exclusive features. OverviewWe are looking for an engaged Retail Training Coordinator to join our Retail Training, Excellence & Performance Department, in our Global HQ in Milan, Italy...
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Global Luxury Retail Training Manager
2 giorni fa
Milan, Italia Altro A tempo pienoA leading luxury brand, the Prada Group is seeking a Training Manager to develop and implement training strategies for their Marchesi 1824 brand. The role focuses on enhancing client services and product knowledge while supporting international retail expansion. The ideal candidate will have a strong background in retail training, especially in luxury or...
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Retail Training Manager
3 settimane fa
Milan, Italia Altro A tempo pienoFounded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities. Joining our Company means working in a creative...
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Retail Training Manager
2 settimane fa
Milan, Italia Altro A tempo pienoFounded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities. Joining our Company means working in a creative...
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Retail Training Manager – Luxury Retailer
2 settimane fa
Milan, Italia MODE SEARCH Ltd. A tempo pienoMode Search is partnering with a leading international luxury retailer to appoint a retail Training Manager to be based from their location just outside of Milan.This role plays a key part in elevating talent standards, strengthening brand partner support, and enhancing customer experience through best-in-class training and development programmes across a...
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Retail Training Manager – Luxury Retailer
3 settimane fa
Milan, Italia Altro A tempo pienoMode Search is partnering with a leading international luxury retailer to appoint a retail Training Manager to be based from their location just outside of Milan.This role plays a key part in elevating talent standards, strengthening brand partner support, and enhancing customer experience through best-in-class training and development programmes across a...
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Retail training manager
5 giorni fa
Milan, Italia MODE SEARCH Ltd. A tempo pienoMode Search is partnering with a leading international luxury retailer to appoint a retail Training Manager to be based from their location just outside of Milan.This role plays a key part in elevating talent standards, strengthening brand partner support, and enhancing customer experience through best-in-class training and development programmes across a...
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Retail Training Manager
7 giorni fa
Milan, Italia MODE SEARCH Ltd. A tempo pienoMode Search is partnering with a leading international luxury retailer to appoint a retail Training Manager to be based from their location just outside of Milan.This role plays a key part in elevating talent standards, strengthening brand partner support, and enhancing customer experience through best-in-class training and development programmes across a...
