technical Service Support Docuware
2 settimane fa
Join to apply for the Technical Service Support DocuWare role at Ricoh Italia.We are looking for a highly qualified Technical Solutions Specialist with solid experience in Document Management Platforms (ECM/DMS) to support the implementation, integration, and evolution of advanced digital solutions (such as DocuWare or similar systems) for our clients. The successful candidate will work on end-to-end projects: from gathering technical and functional requirements to system configuration and the development of complex integrations via APIs and web services. This role is crucial in ensuring automated business processes that are seamlessly integrated into our clients’ IT ecosystems.Main ResponsibilitiesDesign and Configuration: Configure, optimize, and maintain document management solutions (e.g., DocuWare, M-Files, OnBase, SharePoint), defining file cabinets, complex workflows, andцы user permissions.Process Analysis: Analyze client workflows and propose effective digitalization solutions using native platform features and custom integrations.Integration Development: Implement data exchange between business systems (ERP, CRM) by developing integrations through REST/SOAP Web Services and/or .NET APIs, and URL Integration for embedding document elements into third‑party applications.Data Management: Manage data interchange formats such as XML, JSON, HTTP payloads, and OpenAPI definitions.Automation: Develop scripts and technical components for advanced automation, validation, and workflow management.Technical Support: Provide Tier 2 troubleshooting, issue analysis, and post‑implementation support.Documentation: Draft technical documentation and operational guides for clients.Required Technical SkillsECM/DMS Experience: Proven experience in configuring and administering Document Management/ECM platforms (preferably DocuWare).Systems Integration: Excellent knowledge of REST APIs and Web Services for application data exchange (HTTP, JSON, XML).Scripting & Programming: Proficiency in at least one language among Python, PowerShell, JavaScript, C#, or equivalent for automation purposes.Databases: Good knowledge of relational databases (SQL Server, MySQL, PostgreSQL).Languages: Excellent command of English for technical documentation and international calls.Soft Skills: Strong problem‑solving skills, critical analysis, result‑oriented approach, and effective priority management.Interpersonal Skills: Excellent interpersonal skills for interfacing with technical contacts and client stakeholders.KiAutonomy: Operational autonomy and a proactive approach within project contexts.Preferred QualificationsTechnical Certifications on DocuWare (e.g., DSC, DAC) or other market‑leading ECM systems.Specific experience in integrations with ERP (e.g., SAP, Microsoft Scrap dynamics, Business Central) or CRM (Salesforce).Knowledge of RPA tools or Power Automate.Seniority LevelMid‑Senior levelEmployment TypeFull‑timeJob FunctionInformation Technology ښوIndustriesIT Services and IT ConsultingEqual Opportunity EmployerWe are an equal opportunities employer. We welcome applications from people of all origins, ages, genders, sexual orientations, abilities, andiversary backgrounds. We are committed wynhe ensuring a fair and transparent selection process, where every candidate is evaluated based on their skills and experience. Our mission is to create an inclusive work environment where everyone feels respected and valued.#J-18808-Ljbffr
-
technical Service Support Docuware
3 settimane fa
Turbigo, Italia Ricoh Italia A tempo pienoJoin to apply for the Technical Service Support DocuWare role at Ricoh Italia . We are looking for a highly qualified Technical Solutions Specialist with solid experience in Document Management Platforms (ECM/DMS) to support the implementation, integration, and evolution of advanced digital solutions (such as DocuWare or similar systems) for our clients. The...
-
technical Service Support Docuware
4 giorni fa
turbigo, Italia Ricoh Italia A tempo pienoOverviewChange your job, change your workplace, change your future... We are looking for a highly qualified Technical Solutions Specialist with solid experience in Document Management Platforms (ECM/DMS) to support the implementation, integration, and evolution of advanced digital solutions (such as DocuWare or similar systems) for our clients. The...
-
technical Service Support Docuware
2 giorni fa
turbigo, Italia Ricoh Italia A tempo pienoOverviewChange your job, change your workplace, change your future... We are looking for a highly qualified Technical Solutions Specialist with solid experience in Document Management Platforms (ECM/DMS) to support the implementation, integration, and evolution of advanced digital solutions (such as DocuWare or similar systems) for our clients. The...
-
DocuWare & ECM Solutions Specialist - API & Automation
3 settimane fa
Turbigo, Italia Ricoh Italia A tempo pienoA leading IT solutions provider in Italy is seeking a Technical Service Support DocuWare specialist to lead end-to-end digital solution projects. The role involves configuring document management systems, integrating data exchange processes, and providing technical support. Candidates should have robust ECM/DMS experience, especially with DocuWare, and...
-
Technical Service Engineer – Field
3 settimane fa
Turbigo, Italia Avantor A tempo pienoA leading scientific solutions company in Lombardy is seeking a Technical Service Engineer to manage installations, repairs, and calibrations of laboratory instruments. The role emphasizes customer interaction, technical problem solving, and support for the sales team, making it crucial for providing high-quality service. Ideal candidates should have...
-
Technical Service Engineer
3 settimane fa
Turbigo, Italia Avantor A tempo pienoThe Opportunity: Our Technical Service Organisation has currently an open position for a Technical Service Engineer to join our team. We are looking for a motivated person with gained experience focusing on in-house technical maintenance calibrate and validate and repairing our sold portfolio laboratory instruments. PROFILE The purpose of the Technical...
-
Technical Service Engineer
2 settimane fa
turbigo, Italia Avantor A tempo pienoThe Opportunity:Our Technical Service Organisation has currently an open position for a Technical Service Engineer to join our team. We are looking for a motivated person with gained experience focusing on in-house technical maintenance calibrate and validate and repairing our sold portfolio laboratory instruments.PROFILEThe purpose of the Technical Service...
-
IT Enterprise Technical Support Manager EMEA
2 settimane fa
Turbigo, Italia Hunters Group A tempo pienoRole OverviewThe IT Enterprise Technical Support Manager is a critical role that will be responsible for leading the day-to-day activities of the EMEA IT support teams in continuous collaboration with the Global and Corporate IT functions. This transformative high-visibility role requires a strong technical and people leader who excels in a fast paced and...
-
IT Enterprise Technical Support Manager EMEA
2 settimane fa
Turbigo, Italia Hunters Group A tempo pienoRole Overview The IT Enterprise Technical Support Manager is a critical role that will be responsible for leading the day-to-day activities of the EMEA IT support teams in continuous collaboration with the Global and Corporate IT functions. This transformative high-visibility role requires a strong technical and people leader who excels in a fast paced and...
-
IT Enterprise Technical Support Manager EMEA
2 settimane fa
turbigo, Italia Hunters Group A tempo pienoRole OverviewThe IT Enterprise Technical Support Manager is a critical role that will be responsible for leading the day-to-day activities of the EMEA IT support teams in continuous collaboration with the Global and Corporate IT functions. This transformative high-visibility role requires a strong technical and people leader who excels in a fast paced and...
