Service Specialist
4 giorni fa
Join to apply for the Service Specialist role at Volkswagen Financial ServicesHe/She contributes to ensuring the efficiency of long-term rental and fleet management through the affiliated network during the contractual period. Responsibilities include managing damage repair and maintenance services, monitoring timing and costs of interventions. He/She liaises with repairers to resolve repair issues and report service disruptions in the assistance network. He/She supports internal clients on technical and service delivery issues. Additionally, He/she collaborates with the operations center to report disruptions in roadside assistance and ensure the expected service levels. He/she also evaluates contractual exclusions to be applied to customers.ResponsibilitiesVerify actual fault of the car and need for scheduled maintenance through remote documentation review.Ensure accuracy of cost estimates and confirm that service center quotes align with manufacturer guidelines.Manage requests within specified timelines and provide repairers with authorization numbers for payment and invoice issuance.Evaluate total loss scenarios for excessive cost and approve contract closure.Determine and confirm the application of contractual exclusions.Verify reimbursements for customer-prepaid costs.Handle complaints within the area of responsibility.Report dealers not adhering to economic and service management conditions.Authorize credit notes following justified disputes regarding repairs.Exercise decision-making autonomy within specified timelines and according to role, function, and profile assigned by management.Handle complaints related to the area of responsibility.QualificationsGood understanding of bodywork repair techniques and execution times.Ability to comprehend and generate repair quotes and cost estimates.Good knowledge of key MS Office tools and estimation software.Good understanding of mechanical repair techniques and execution times, coupled with energy, teamwork, and flexibility.Additional InformationSeniority level: Entry levelEmployment type: Full-timeJob function: Other#J-18808-Ljbffr
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Service Specialist
2 settimane fa
Milano, Italia Volkswagen Financial Services | Italy A tempo pienoJoin to apply for the Service Specialist role at Volkswagen Financial Services | Italy He/She contributes to ensuring the efficiency of the long-term rental and fleet management fleet through the affiliated network during the contractual period. Responsibilities include managing damage repair and services, monitoring the timing and costs of interventions....
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Sales & Service Specialist
1 settimana fa
Milano, Italia Altro A tempo pienoSi ricerca un Sales & Service Specialist per la gestione di vacancy, selezioni e contratti.
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Service Specialist
23 ore fa
Milano, Italia Volkswagen Financial Services | Italy A tempo pienoJoin to apply for the Service Specialist role at Volkswagen Financial Services | ItalyHe/She contributes to ensuring the efficiency of the long-term rental and fleet management fleet through the affiliated network during the contractual period.Responsibilities include managing damage repair and services, monitoring the timing and costs of...
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Service Specialist
4 giorni fa
milano, Italia Volkswagen Financial Services | Italy A tempo pienoJoin to apply for the Service Specialist role at Volkswagen Financial Services | ItalyHe/She contributes to ensuring the efficiency of the long-term rental and fleet management fleet through the affiliated network during the contractual period. Responsibilities include managing damage repair and services, monitoring the timing and costs of interventions....
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Service Specialist
3 ore fa
Milano, Italia Medtronic A tempo pienoService Specialist – Medtronic We are seeking a part-time, remote Service Specialist to support our Service & Repair operations and work closely with marketing, sales, and tender office teams. English fluency is required. Responsibilities Maintain and regularly update tools and resources for Service & Repair (S&R, Salesforce, Service Tool) Prepare offers...
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Customer Service Specialist
5 giorni fa
Milano, Italia Gucci A tempo pienoGucci seeks a Customer Service Specialist in Milan, Italy, to oversee customer service operations across various sales channels and product categories. The role involves managing orders, shipments, customer data, and ensuring compliance with international regulations. Candidates must have at least 2 years of relevant experience, proficiency in Microsoft...
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Customer Service Specialist
2 giorni fa
Milano, Italia GoVolt A tempo pienoSiamo alla ricerca di un CUSTOMER SERVICE SPECIALIST, positivo, proattivo e con ottime capacità di problem solving, da aggiungere al nostro team. Nello specifico il Customer Service Specialist dovrà: - Gestire l'assistenza dei clienti; - Aiutare i clienti nella comprensione e utilizzo del servizio di GoVolt; - Analizzare i dati raccolti per il continuo...
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Customer Service Specialist
3 settimane fa
Milano, Italia Off-White A tempo pienoTHE ROLE Off-White is looking for an experienced and solution-focused Customer Service Specialist. In this role, you will be part of the Customer Service team, managing the full order lifecycle for menswear and kidswear, from order entry to final delivery, and engaging with internal and external stakeholders to ensure smooth order management. WHAT YOU'LL DO...
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Service Specialist
4 giorni fa
Via Milano, Italia Volkswagen Financial Services | Italy A tempo pienoJoin to apply for the Service Specialist role at Volkswagen Financial Services | Italy He/She contributes to ensuring the efficiency of the long-term rental and fleet management fleet through the affiliated network during the contractual period. Responsibilities include managing damage repair and services, monitoring the timing and costs of interventions....
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Service specialist
4 settimane fa
Milano, Italia Adecco filiale di cornaredo A tempo pienoAdecco Consultant ricerca per, holding italiana leader nel settore della Medicina di Laboratorio nel comparto In Vitro Diagnostic (IVD), una figura di: Tecnico Elettronico per il ruolo di Service Specialist di Linea. La risorsa selezionata, riportando Service Specialist Supervisor di linea ed in team con colleghi di pari inquadramento, svolgerà le seguenti...
