Account Manager

THE POSITION As an Account Manager, you plan and support projects and campaigns across a variety of marketing channels with cross-functional agency teams, delivering them on time, on budget, and aligned with the project brief (or strategy). You contribute to the development of sound cross-agency relationships and are a champion of internal agency processes. Throughout this role, you become more confident in communicating with and presenting to clients and establish strong client relationships. You plan and implement projects and campaigns across a diverse set of marketing channels with cross-functional agency teams and deliver them on time and on budget. As an Account Manager, you contribute to the development of sound client and partner agency relationships over time and support senior-level account staff who own the macro-view of all client workstreams. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for less strategic projects and reporting initiatives (i.e., monthly / weekly dashboards). Responsible for finished product / service – from the creation of comprehensive project plans through submissions for regulatory review and launch. Demonstrate confidence and contribute thoughtfully to internal and external meetings. Anticipate next steps and ensure adherence to the process. Ensure qualitative and timely delivery of our client activities. Stay updated on your clients’ activities and strategy to make sure our proposals are tailored to their needs. Work with SAM / AD to set and meet delivery expectations. Take responsibility for consistently monitoring active projects for your clients, as well as being on the lookout for new opportunities. Prepare client proposal decks and quotations for less strategic projects. Proactively look for business growth with existing clients, and prospects involving supervisor / manager in the discussion as appropriate. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned. EXPECTATIONS OF THE JOB Travel: (not frequent: domestic and international) Hours: (minimum 40 hours per week) MINIMUM KNOWLEDGE, SKILLS AND ABILITIES High level of accountability and ownership of actions regarding the project while building trusted relationships with the cross-functional teams. Native / fluent English a must, additional languages welcome. Dedicated to ensuring high quality for all work and deliverables (i.e., reviewing materials thoroughly, editing reads, ensuring all questions are answered, outlining risk). Able to develop, submit, and present agency work for client regulatory review and route for submission process. Able to perform financial management, reconciliation, and tracking. Client service-oriented with proven relationship-building skills. Proven organizational and time management skills with strong multitasking and problem-solving acumen. Able to identify business development opportunities and elevate to senior account team accordingly. Able to prioritize, delegate and provide direction to others when appropriate. Strong interpersonal, verbal, and written communication skills. Collaborative, adaptable – able to work in an ever-changing environment and possess quick decision-making skills. Able to work both independently and in a team environment. Goes the extra mile to exceed expectations. PREFERRED QUALIFICATIONS Bachelor’s and / or master’s degree ideally in communication / marketing, economy, biology / pharmacy and / or other scientific pathway. Approximately 2 to 5 years of related industry experience; digital and / or traditional advertising agency experience preferred. Pharmaceutical and digital experience is a plus. WORK PERKS Competitive Wages Retirement Resources Health & Wellness Leading health, dental and vision insurance products Continuous Education Employer-funded tuition reimbursement Global Workplace Flexibility Paid Time Off Training & Development Employee Assistant Programs Above market salary structures as part of our total rewards program. Generous employer matching retirement solutions. Leading health, dental and vision insurance products. Employer-funded tuition reimbursement. Remote and hybrid work across the globe. Generous paid time off including company holidays. Company provided training and development. Offering financial, work-life balance, legal solutions and more to employees at no cost 24-7-365. #J-18808-Ljbffr