Concierge and Events

4 settimane fa

Turin, Italia Altro A tempo pieno

The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups / Wedding / Events / Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations.The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision‑making abilities. Paying keen attention to detail, the Concierge is held fully accountable for the quality of their groups and guests’ overall personalized experience. This individual will work in a team of Concierges who take full ownership and accountability for any concerns, questions and queries to the highest level of expectation. The Concierge provides a personalized guest service experience, where the anticipation of guests’ needs, and expectations are executed in a flawless timely manner.Qualifications SHIPBOARD Employment typeAbility to speak English clearly, distinctly and cordially with guests.2-3 years background experience as Front Desk / Receptionist in a 4 or 5 star Hotel.Experience in handling different types of events with 80+ guests.Guest services shipboard experience is an advantage.Essential duties and responsibilities Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate.Responds to escalated guest concerns in an up‑scale, considerate, professional and positive manner, showing empathy and actively listening.Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment.Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage / destination related information, guest information and preferences.Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby‑sitting etc.As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.#J-18808-Ljbffr

  • Concierge Coordinator

    4 settimane fa

    Turin, Italia Altro A tempo pieno

    CONCIERGE COORDINATORISS Facility Services Italy è TOP EMPLOYER 2025!ISS Facility Services è una multinazionale danese leader nel settore dei servizi integrati di Facility, in oltre trenta Paesi in tutto il mondo. In Italia, con oltre 1.000 collaboratori e collaboratrici, siamo Partner dei nostri Clienti, che ci scelgono perché progettiamo, gestiamo e...

  • Marketing & Events Manager

    4 settimane fa

    Turin, Italia Altro A tempo pieno

    We are seeking a dynamic, creative, and results-orientedMarketing & Events Managerto joinAI4I – The Italian Research Institute for Artificial Intelligence for Industry . AI4I performs transformative, application-oriented research in Artificial Intelligence, driving the integration of AI into industrial processes, products, and services across Italy’s...

  • Sales & Events Manager (Milan)

    4 settimane fa

    Turin, Italia Nusr-Et A tempo pieno

    Who are we?We as Nusr-Et, are a culinary empire that crafted the art of dining with its unique blend of exquisite flavors and theatrical presentation. Renowned for its mastery of fine cuts, Nusr-Et has captivated the taste buds of discerning diners worldwide.Nusr-Et boasts an extensive international presence, with around 30 restaurants strategically located...

  • Marketing & Events Manager

    4 settimane fa

    Turin, Italia Altro A tempo pieno

    Join to apply for the Marketing & Events Manager role at AI4IWe are seeking a dynamic, creative, and results‑oriented Marketing & Events Manager to join AI4I – The Italian Research Institute for Artificial Intelligence for Industry .AI4I performs transformative, application‑oriented research in Artificial Intelligence, driving the integration of AI...

  • Marketing & Events Coordinator / Assistant Director

    4 settimane fa

    Turin, Italia Altro A tempo pieno

    Now Hiring: Marketing & Events Coordinator / Assistant Director — Johns Hopkins SAIS Europe (Bologna, Italy)SAIS Europe, the European campus of Johns Hopkins SAIS, is seeking a skilled professional to support its dynamic program of public events, conferences, and institutional communications.This full-time onsite role is ideal for someone who is organized,...

  • Marketing & Events Manager

    4 settimane fa

    Turin, Italia Altro A tempo pieno

    We are seeking a dynamic, creative, and results-oriented Marketing & Events Manager to join AI4I – The Italian Research Institute for Artificial Intelligence for Industry .AI4I performs transformative, application-oriented research in Artificial Intelligence, driving the integration of AI into industrial processes, products, and services across Italy’s...

  • Marketing & Events Coordinator / Assistant Director

    4 settimane fa

    Turin, Italia Johns Hopkins SAIS Europe A tempo pieno

    Now Hiring: Marketing & Events Coordinator / Assistant Director — Johns Hopkins SAIS Europe (Bologna, Italy) SAIS Europe, the European campus of Johns Hopkins SAIS, is seeking a skilled professional to support its dynamic program of public events, conferences, and institutional communications. This full-time onsite role is ideal for someone who is...

  • Luxury Business Development Manager

    4 settimane fa

    Turin, Italia Driverso A tempo pieno

    Driverso, Europe's leading e-commerce platform for high-end car rentals, is looking for a Partnership & Business Development Manager to drive strategic collaborations within the luxury ecosystem. This role is pivotal in expanding our network and creating synergies with premium brands in hospitality, aviation, lifestyle, and concierge services, targeting an...

  • Head of Event Production and Content, Amazon Seller Events

    3 settimane fa

    Turin, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pieno

    Head of Event Production and Content, Amazon Seller Events Job ID: | Amazon.com Services LLC - A57Application deadline: Nov 26, 2025The Amazon Seller Events team produces experiences that strengthen relationships with Amazon’s independent sellers and drive real impact. By connecting sellers with experts, facilitating interactive dialogue, and delivering...

  • Sales & Events Manager (Milan)

    4 settimane fa

    Turin, PIEDMONT, Italy, Provincia di Torino Nusr-Et A tempo pieno

    Who are we? We as Nusr-Et, are a culinary empire that crafted the art of dining with its unique blend of exquisite flavors and theatrical presentation. Renowned for its mastery of fine cuts, Nusr-Et has captivated the taste buds of discerning diners worldwide. Nusr-Et boasts an extensive international presence, with around 30 restaurants strategically...