Front Office Agent
3 settimane fa
A Front Office agent assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. ResponsibilitiesAs Front Office agent, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office agent is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager with daily Front Office operations Provide prompt service and actively seek opportunities to drive Guest satisfaction Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments Manage, resolve or escalate any and all Guest complaints quickly Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule Attend all Front Office meetings Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner QualificationsFront Office Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous customer service experience within the hotel/leisure/retail sector Excellent interpersonal and communication skills Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a variety of work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: High level of IT proficiency What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across our global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all#J-18808-Ljbffr
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Front Office Agent
4 settimane fa
Venice, Italia Apex Alliance Venice 1 S.P.A. A tempo pienoDescrizione del ruolo: Hampton by Hilton Venezia Isola Nuova è alla ricerca di una figura dinamica e talentuosa per rafforzare il nostro reparto Front Office. In qualità di Front Office Agent sarai il primo punto di contatto per gli ospiti e per la loro esperienza di benvenuto. Il Front Office Agent è responsabile di tutti i processi di check-in e...
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Front Office Agent...
3 settimane fa
Venice, Italia Altro A tempo pienoDescrizione del ruolo :Hampton by Hilton Venezia Isola Nuova è alla ricerca di una figura dinamica e talentuosa per rafforzare il nostro reparto Front Office.In qualità di Front Office Agent sarai il primo punto di contatto per gli ospiti e per la loro esperienza di benvenuto. Il Front Office Agent è responsabile di tutti i processi di check-in e...
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Agente front-office
2 settimane fa
Venice, Italia Altro A tempo pienoDescrizione dell'aziendaJW Marriott Venice Resort & Spa sorge sull'esclusiva Isola delle Rose, a pochi minuti da Piazza San Marco grazie a un servizio navetta gratuito. Inaugurato nel 2015, il resort offre 266 camere e suite dal design contemporaneo curate dall'architetto Matteo Thun, e include sistemazioni esclusive come La Residenza, La Maisonette,...
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Front Office Agent Turnante...
6 giorni fa
Venice, Italia Altro A tempo pienoIn Job Hospitality, divisione dedicata al turismo e ristorazione, seleziona : FRONT OFFICE AGENT TURNANTE da inserire in un elegante hotel di Venezia. Stiamo cercando una persona dinamica, sorridente e orientata all'eccellenza del servizio. Responsabilità principali :Accoglienza professionale degli ospiti in fase di check-in e check-out; Gestione delle...
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Front Office Agent Turnante...
1 settimana fa
Venice, Italia Altro A tempo pienoIn Job Hospitality, divisione dedicata al turismo e ristorazione, seleziona :FRONT OFFICE AGENT TURNANTE da inserire in un elegante hotel di Venezia.Stiamo cercando una persona dinamica, sorridente e orientata all'eccellenza del servizio.Responsabilità principali : Accoglienza professionale degli ospiti in fase di check-in e check-out;Gestione delle...
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Front Office Agent
2 settimane fa
Venice, Italia Altro A tempo pienoJoin to apply for the Front Office Agent role at Accor .About the PropertyArtisan travel since 1883, Orient Express is a luxury brand under Accor Group, operating trains, hotels, and sailing yachts. The brand is expanding its hotel portfolio with new hotels in Rome and Venice, scheduled to open in 2026.ResponsibilitiesMeeting and greeting VIPs and guests,...
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Front Office Agent
2 settimane fa
Venice, Italia Altro A tempo pienoFront Office AgentIl Voco Venice Mestre - The Quid, facente parte del gruppo HNH Hospitality, ricerca un* Front Office AgentDi cosa ti occuperai:Check in & Check-outScarico prenotazioni e procedure di controllo sugli arriviAssistenza clienti per eventuali esigenze come cambio camera o altre necessitàVeicolare le informazioni necessarie agli altri reparti in...
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Front Office Agent
3 settimane fa
Venice, Italia Altro A tempo pienoArtisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce...
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Front Office Agent
2 settimane fa
Venice, Italia Attività alberghiera A tempo pienoCompany DescriptionAbout Orient ExpressArtisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues...
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Front Office Agent
3 settimane fa
Venice, Italia Altro A tempo pienoArtisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce...
