Guest Relations Partner
1 settimana fa
About The FlexAt The Flex, we’re redefining what it means to feel at home — anywhere in the world.We believe renting should be as effortless as ordering on Amazon: fast, simple, and borderless.Our proprietary Property Management System (PMS) powers this mission by automating operations, streamlining bookings, and delivering seamless, five-star experiences for both guests and landlords.We’re building a global team of A-Players — people who care deeply, move fast, and deliver excellence in every interaction.If you’re passionate about hospitality, technology, and creating unforgettable experiences, you’ll feel right at home here.The RoleAs a Guest Relations Partner , you are the heart of The Flex guest journey — ensuring every guest feels supported, welcomed, and truly cared for from the moment they book to checkout.You’ll combine empathy, operational precision, and smart problem-solving to deliver an elevated service experience that blends human connection with technology-driven efficiency.This is a dynamic, people-first role — ideal for someone who loves helping others, thrives under pressure, and wants to contribute to a new global standard in hospitality.Key ResponsibilitiesGuest Support – Serve as the main point of contact via chat, email, and phone — responding promptly, kindly, and professionally.Seamless Stays – Coordinate check-ins, checkouts, verifications, and local requests to ensure smooth experiences.Issue Resolution – Own problems from start to finish, finding creative solutions that turn challenges into moments of delight.Proactive Communication – Anticipate guest needs, share timely updates, and provide thoughtful recommendations.Feedback & Insights – Collect guest feedback, identify patterns, and help improve our systems and service standards.Cross-Team Collaboration – Work closely with Operations, Product, and Tech to elevate the entire guest journey.What You BringExcellent written and verbal communication in English (French or other languages are a plus).Experience in hospitality, customer service, or short-term rentals.Tech-savvy — confident with PMS, CRM, and digital communication tools.Calm, empathetic, and solution-oriented, even in high-pressure situations.Detail-focused, proactive, and genuinely passionate about people and service.Why Join The FlexMake an Impact – Every interaction you manage shapes how guests experience The Flex globally.Grow Fast – Be part of a rapidly scaling company with real career progression.Global Collaboration – Work with a diverse, high-performing international team.Remote-First Culture – Work from anywhere; we value outcomes, not office hours.Competitive Rewards – Attractive salary plus performance-based incentives.We’re not just another property company. We’re building a global ecosystem for flexible living — powered by technology, automation, and genuine human connection.If you’re ready to create exceptional experiences and help shape the future of flexible living, we’d love to meet you.#J-18808-Ljbffr
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Guest Relations Partner
1 giorno fa
roma, Italia Altro A tempo pienoAbout The FlexAt The Flex, we’re redefining what it means to feel at home — anywhere in the world.We believe renting should be as effortless as ordering on Amazon: fast, simple, and borderless.Our proprietary Property Management System (PMS) powers this mission by automating operations, streamlining bookings, and delivering seamless, five-star...
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Remote Guest Experience Partner
1 giorno fa
roma, Italia Altro A tempo pienoA leading property management company in Italy is looking for a Guest Relations Partner to enhance guest experiences. You will be the primary contact for guests, ensuring they feel welcomed and supported from booking to checkout. The ideal candidate will have experience in hospitality, strong communication skills, and a tech-savvy background. This...
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Guest Relations Manager, Reservations Manager
3 giorni fa
Roma, Italia Rhinoceros A tempo pieno**Rhinoceros** è un palazzo progettato e realizzato dall’Atelier Jean Nouvel a **Roma**. È sede di 25 appartamenti di lusso, una galleria d’arte con spazi espositivi, tre meravigliose terrazze ed un ristorante. Ogni appartamento, unico e personalizzato, ha affacci privilegiati sull’area monumentale della Roma classica, alle pendici del Palatino. Per...
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Roma, Italia BOBKO MANAGEMENT SERVICES A tempo pienoAzienda operante nel settore turistico da più di 10 anni, cerca la figura di **International Guest Relations and Administration Officer** **Requisiti richiesti**: - Ottima conoscenza della lingua inglese (scritta e parlata) - Buone competenze organizzative e relazionali - Familiarità con gli strumenti digitali e gestionali - Esperienza nel settore...
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Guest Relations Manager
2 giorni fa
Roma, Italia NH ITALIA SPA A tempo pienoMinor Hotels Europe & Americas ricerca un/a Guest Relations Manager da inserire all’interno del Team dell’NH Collection Fori Imperiali. **GUEST RELATIONS MANAGER - NH COLLECTION FORI IMPERIALI**: Riportando al Direttore e rappresentando l’Hotel e il Management, la risorsa dovrà occuparsi di: Garantire la piena soddisfazione e il benessere degli ospiti...
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Guest Relations Agent
3 settimane fa
Roma, Italia Rhinoceros A tempo pienoRhinoceros è un palazzo realizzato dall’Atelier Jean Nouvel a Roma ed è sede della Fondazione Alda Fendi. Offre 25 appartamenti di lusso, spazi espositivi, tre meravigliose terrazze ed un rinomato ristorante rooftop e cocktail bar. Ogni appartamento, unico e personalizzato, ha affacci privilegiati sull’area monumentale della Roma classica, alle...
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Guest Relations Agents a Roma
5 giorni fa
Roma, Italia Rhinoceros A tempo pieno**Rhinoceros** by Alda Fendi è un palazzo progettato e realizzato dall’Atelier Jean Nouvel a **Rom**a. È sede di 25 appartamenti di lusso, una galleria d’arte con spazi espositivi, tre meravigliose terrazze ed un ristorante. Ogni appartamento, unico e personalizzato, ha affacci privilegiati sull’area monumentale della Roma classica, alle pendici del...
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Guest Relations Agents a Roma
1 settimana fa
Roma, Italia Rhinoceros A tempo pieno**Rhinoceros** e’ un palazzo progettato e realizzato dall’Atelier Jean Nouvel a** Roma**. E’ sede di 25 appartamenti di lusso, spazi espositivi,tre meravigliose terrazze ed un ristorante. Ogni appartamento, unico e personalizzato, ha affacci privilegiati sull’area monumentale della Roma classica, alle pendici del Palatino. Rhinoceros e’ sinonimo...
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Guest Relations Manager
1 settimana fa
roma, Italia Marriott Hotels Resorts A tempo pienoJOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the guest services, front...
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Guest Relations Manager
1 settimana fa
roma, Italia Marriott Hotels Resorts A tempo pienoJOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the guest services, front...
