Front Office Shift Leader
4 settimane fa
Job Description As Front Office Shift Leader, you will join a team consisting of 5 team members including yourself. You will be responsible for coordinating the daily activities of your shift, supporting and guiding the operational team, and ensuring that every guest has a memorable experience from the moment they arrive. You will work closely with the Front Office Supervisor and other departments in a dynamic, international, and professional environment. During your shift, the Front Office Shift Leader serves as a visible and present point of reference, keeping a close eye on everything happening in the lobby : anticipating guests' needs, constantly assisting them, and ensuring that the hotel's spaces are always welcoming and tidy according to our service standards. Reports to : Front Office Supervisor MAIN DUTIES AND RESPONSIBILITIESOversee and support daily front office operations during your shift. Coordinate and assist the agent team with guest check-in, check-out, and during their stay. Ensure that Borgo Pignano's service standards are consistently met. Handle Guest Assistance and Guest Relations activities calmly and professionally. Promote a collaborative and team-oriented approach. Monitor the correct management of cash and administrative activities and guarantee compliance with GDPR. Provide constructive feedback to the team and support the training of new colleagues. Verify the preparation of daily activities and ensure proper communication between shifts. Collaborate with all departments to ensure a coordinated and seamless service and to guarantee full attention to special requests and VIP guests. Contribute to maintaining a positive, professional, and respectful work environment. Oversee compliance with security procedures and manage any emergencies according to company standards Your direct supervisor will assign you additional tasks as needed QUALIFICATIONSRequirement: English : C1 ,Italian : C2. A third language is a plus Previous experience of at least 2 years in a similar role within a luxury hotel or resort is preferre References Proficiency in hotel management systems ( Opera Cloud) and Microsoft Office Suite. Flexibility to work shifts, including evenings, weekends, and holidays. OUR OFFERFixed term working contract of 8 months as from April 2026 according to CCNL Settore Turismo (Federalberghi) . Staff well-being initiatives and events to promote collaboration and inclusion Training activities and rewards linked to quality of service Staff canteen Uniform and uniform cleaning 5 / 7 working days No lodging facilities Invia il tuo CV completo di fotografia e di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016 / 679 – GDPR e saranno utilizzati esclusivamente per la selezione in corso. L’offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903 / 77 e 125 / 91. Non verranno prese in considerazione candidature che non rispecchino i requisiti richiesti#J-18808-Ljbffr
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Luxury Front Office Shift Leader
1 settimana fa
Florence, Italia Attività alberghiera A tempo pienoUn raffinato hotel boutique in Toscana cerca un Front Office Shift Leader per coordinare le operazioni della reception. Il candidato ideale dovrà avere almeno 2 anni di esperienza in un hotel di lusso e ottime competenze in inglese e italiano. Sarà responsabile delle attività quotidiane del turno, supportando il team e mantenendo alti standard di...
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Front Office Shift Leader
2 settimane fa
Florence, Italia Borgo Pignano Florence A tempo pienoJob DescriptionAs Front Office Shift Leader, you will join a team consisting of 5 team members including yourself. You will be responsible for coordinating the daily activities of your shift, supporting and guiding the operational team, and ensuring that every guest has a memorable experience from the moment they arrive. You will work closely with the Front...
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Front Office Shift Leader Season 2026 Borgo Pignano Florence
4 settimane fa
Florence, Italia Altro A tempo pienoOverviewBorgo Pignano Florence is a refined boutique hotel nestled in a 5-hectare park on the picturesque Florentine hills, just minutes from the historic center. Part of the prestigious Relais & Châteaux collection, the property will offer 32 elegant rooms and suites, a private villa, an exclusive spa, a heated pool, two restaurants, and enchanting event...
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Front Office Shift Leader
1 settimana fa
Florence, Italia Borgo Pignano Florence A tempo pienoDétail de l'offre Borgo Pignano Florence is a refined boutique hotel nestled in a 5-hectare park on the picturesque Florentine hills, just minutes from the historic center. Part of the prestigious Relais & Châteaux collection, the property will offer 32 elegant rooms and suites, a private villa, an exclusive spa, a heated pool, two restaurants, and...
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Front Office Shift Leader
2 settimane fa
Florence, Toscana, Italia Relais & Châteaux A tempo pieno 45.000 € - 60.000 € all'anoDétail de l'offreBorgo Pignano Florence is a refined boutique hotel nestled in a 5-hectare park on the picturesque Florentine hills, just minutes from the historic center. Part of the prestigious Relais & Châteaux collection, the property will offer 32 elegant rooms and suites, a private villa, an exclusive spa, a heated pool, two restaurants, and...
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Borgo Pignano Florence Front Office Shift Leader
1 settimana fa
Florence, Italia Attività alberghiera A tempo pienoBorgo Pignano Florence is a refined boutique hotel nestled in a 5-hectare park on the picturesque Florentine hills, just minutes from the historic center. Part of the prestigious Relais & Châteaux collection, the property will offer 32 elegant rooms and suites, a private villa, an exclusive spa, a heated pool, two restaurants, and enchanting event spaces....
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Florence, Italia Altro A tempo pienoA luxury hotel in Florence is seeking a Night Assistant Manager to oversee Front Desk operations during the overnight shift. This role requires excellent communication and problem-solving skills, along with a minimum of 2 years' experience in a luxury hotel environment. The candidate will manage guest interactions, complete daily reports, and ensure the...
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Florence, Italia Altro A tempo pienoA luxury hotel in Florence is seeking a Night Assistant Manager to oversee front desk activities during the overnight shift. The ideal candidate will have at least 2 years of experience in a luxury hotel environment, strong interpersonal skills, and proficiency in Opera PMS. Responsibilities include managing staff communications, handling guest inquiries,...
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Assistant Front Office Manager
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Florence, Italia Altro A tempo pienoCompany Overview Azienda specializzata nella produzione di abbigliamento fitness sta selezionando una figura di addetto al front office.Responsibilities La persona selezionata svolgerà varie mansioni legate al front office, come l'accoglienza, accompagnamento dei clienti presso l'ufficio di corrispondenza e mansioni da svolgere al back office, come gestione...
