Technical After Sales Support
4 giorni fa
Position OverviewWe are looking for a Technical After Sales Support to deliver high-quality technical assistance, ensure customer satisfaction, and support continuous improvement of our products and services. The position is based at our headquarters in Seriate (BG) and reports to the Help Desk Manager.Key ResponsibilitiesManage technical support requests via ticketing systems, ensuring timely resolution and clear communication with customers.Provide remote after-sales technical assistance and collaborate with international Service Partners.Ensure correct application of warranty terms and assist customers in identifying and receiving the right spare parts.Collaborate with the Quality Department to report and analyze product non-conformities, supporting continuous improvement initiatives.Draft and update product manuals (user, configuration, installation).Keep customers informed about new documentation, firmware / software releases, bug fixes, and technical solutions.Support the implementation and optimization of remote assistance tools and digital platforms for ticket management and customer satisfaction analysis.Provide information for 8D reports, particularly for phase D2.Coordinate activities with the Repair & Maintenance section and Service Partners for effective issue resolution.RequirementsDegree or Diploma in a technical field.Minimum 5 years of experience in technical assistance on complex products.Strong problem-solving skills and proficiency in IT systems.English proficiency : at least B2 level.Excellent communication skills, adaptability, and ability to work in a team-oriented environment.Stress tolerance and creativity in finding solutions.Nice to haveBasic knowledge of DMX control systems and technical drawing software.#J-18808-Ljbffr
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Technical After Sales Support
6 giorni fa
paderno dugnano, Italia CLAY PAKY A tempo pienoPosition OverviewWe are looking for a Technical After Sales Support to deliver high-quality technical assistance, ensure customer satisfaction, and support continuous improvement of our products and services. The position is based at our headquarters in Seriate (BG) and reports to the Help Desk Manager.Key ResponsibilitiesManage technical support requests...
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Technical After Sales Support
24 ore fa
PADERNO DUGNANO, Italia Clay Paky A tempo pienoPosition Overview We are looking for a Technical After Sales Support to deliver high-quality technical assistance, ensure customer satisfaction, and support continuous improvement of our products and services.The position is based at our headquarters in Seriate (BG) and reports to the Help Desk Manager.Key ResponsibilitiesManage technical support requests...
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Technical After Sales Support
23 ore fa
PADERNO DUGNANO, Italia Clay Paky A tempo pienoPosition OverviewWe are looking for a Technical After Sales Support to deliver high-quality technical assistance, ensure customer satisfaction, and support continuous improvement of our products and services.The position is based at our headquarters in Seriate (BG) and reports to the Help Desk Manager.Key ResponsibilitiesManage technical support requests via...
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Technical After Sales Support
4 giorni fa
Paderno Dugnano, Italia CLAY PAKY A tempo pienoPosition Overview We are looking for a Technical After Sales Support to deliver high-quality technical assistance, ensure customer satisfaction, and support continuous improvement of our products and services. The position is based at our headquarters in Seriate (BG) and reports to the Help Desk Manager. Key Responsibilities Manage technical support requests...
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Technical After Sales Support
4 giorni fa
Paderno Dugnano, Italia CLAY PAKY A tempo pienoPosition Overview We are looking for a Technical After Sales Support to deliver high-quality technical assistance, ensure customer satisfaction, and support continuous improvement of our products and services. The position is based at our headquarters in Seriate (BG) and reports to the Help Desk Manager. Key Responsibilities Manage technical support requests...
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Senior Global Technical After-Sales Specialist
4 giorni fa
Paderno Dugnano, Italia CLAY PAKY A tempo pienoA leading company in technical solutions is seeking a Technical After Sales Support professional to provide high-quality assistance and ensure customer satisfaction. Based in Paderno Dugnano, this role involves managing technical support requests, collaborating with international partners, and continuously improving product support. The ideal candidate will...
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Senior Global Technical After-Sales Specialist
4 giorni fa
paderno dugnano, Italia CLAY PAKY A tempo pienoA leading company in technical solutions is seeking a Technical After Sales Support professional to provide high-quality assistance and ensure customer satisfaction. Based in Paderno Dugnano, this role involves managing technical support requests, collaborating with international partners, and continuously improving product support. The ideal candidate will...
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PADERNO DUGNANO, Italia Clay Paky A tempo pienoA leading company in technical solutions is seeking a Technical After Sales Support professional to provide high-quality assistance and ensure customer satisfaction.Based in Paderno Dugnano, this role involves managing technical support requests, collaborating with international partners, and continuously improving product support.The ideal candidate will...
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Tech Support
6 giorni fa
PADERNO DUGNANO, Italia Supplypoint A tempo pienoTech Support & Implementation SpecialistAre you passionate about technology, problem-solving, and delivering exceptional customer experiences?Join our team in Milan as a Tech Support & Implementation Specialist, where you'll support our customers, implement innovative solutions, and become an expert in our cutting-edge products and services.About...
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Sales Manager South
2 settimane fa
Paderno Dugnano, Italia Clariant A tempo pienoJob ID: 40883 | Location: Palazzolo, Lombardy, Italy Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Chemical Manufacturing Responsibilities Manage a personal customer portfolio of 30–50 customers while providing strategic oversight of South & West Europe subregion sales performance. Implement Business...
