Jr. Customer Success Manager
6 giorni fa
About the roleWe’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands‑on role for someone who wants to understand how a product‑led B2B SaaS company supports customers day to day.What you’ll doSupport the Customer Success Lead with day‑to‑day customer inquiries via email and chatHelp troubleshoot basic issues using internal tools and elevate when neededAssist in creating and updating internal documentation and customer‑facing help articlesIdentify recurring customer questions or friction points and share insights with the teamContribute to small process improvements that make customer support more efficientShadow customer calls and internal meetings to learn how Customer Success operates in a SaaS environmentWho you areYou’re currently studying or recently graduated in a field related to customer‑facing roles (e.g. business, communications, operations, or similar)You have professional‑level proficiency in Italian and strong working proficiency in English, both written and spokenYou enjoy solving problems and ask questions when something isn’t clearYou’re structured, organized, and pay attention to detailsYou can explain things simply and clearlyYou’re curious, proactive, and motivated to improve both customer experience and internal processesWhy Flottando?We’re building the future of fleet management with AI — a smarter, more human, fully digital platform that helps businesses manage vehicles and drivers effortlessly.You’ll join a fast‑moving, product‑led team solving real problems for real customers.As an intern or junior team member, you’ll support live customers, work closely with the Customer Success Lead, and learn directly from the founding team, including the CEO. Your work will have an impact from day one.Hiring processWe keep things simple and focused:Intro call with the Customer Success Lead (30 minutes)Call with the CEO (20–30 minutes)Offer within 2–4 weeksWe care more about attitude, ownership, and willingness to learn than about a perfect CV.#J-18808-Ljbffr
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Jr. Customer Success Manager
6 giorni fa
Turbigo, Italia Flottando A tempo pienoAbout the roleWe’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands‑on...
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Jr. Customer Success Manager
7 giorni fa
Turbigo, Italia Flottando A tempo pienoAbout the role We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a...
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Strategic ServiceNow Customer Success Manager
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Turbigo, Italia ServiceNow A tempo pienoA leading software company located in Lombardy is seeking a Customer Success Manager to facilitate customer success post-sales by guiding a portfolio. The role involves strategic relationship management, ensuring customer satisfaction, and driving business outcomes through a tailored success approach. The ideal candidate has extensive experience in SaaS...
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Customer Success Manager
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Turbigo, Italia ServiceNow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, Italy As a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post‑sale journey to maximize the value of their ServiceNow investment. You will build strategic long‑term relationships with customers,...
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Customer Success Manager
2 settimane fa
turbigo, Italia ServiceNow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, ItalyAs a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post‑sale journey to maximize the value of their ServiceNow investment. You will build strategic long‑term relationships with customers,...
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Customer Success Manager II
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turbigo, Italia Hudl A tempo pienoAt Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us...
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Customer Success Manager
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Senior Customer Success Manager
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Turbigo, Italia Sprinklr A tempo pienoApply for the Senior Technical Success Manager role at Sprinklr . Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn...