Jr. Customer Success Manager
7 giorni fa
About the role We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands‑on role for someone who wants to understand how a product‑led B2B SaaS company supports customers day to day. What you’ll doSupport the Customer Success Lead with day‑to‑day customer inquiries via email and chat Help troubleshoot basic issues using internal tools and elevate when needed Assist in creating and updating internal documentation and customer‑facing help articles Identify recurring customer questions or friction points and share insights with the team Contribute to small process improvements that make customer support more efficient Shadow customer calls and internal meetings to learn how Customer Success operates in a SaaS environmentWho you areYou’re currently studying or recently graduated in a field related to customer‑facing roles (e.g. business, communications, operations, or similar) You have professional‑level proficiency in Italian and strong working proficiency in English, both written and spoken You enjoy solving problems and ask questions when something isn’t clear You’re structured, organized, and pay attention to details You can explain things simply and clearly You’re curious, proactive, and motivated to improve both customer experience and internal processesWhy Flottando? We’re building the future of fleet management with AI — a smarter, more human, fully digital platform that helps businesses manage vehicles and drivers effortlessly. You’ll join a fast‑moving, product‑led team solving real problems for real customers. As an intern or junior team member, you’ll support live customers, work closely with the Customer Success Lead, and learn directly from the founding team, including the CEO. Your work will have an impact from day one. Hiring process We keep things simple and focused:Intro call with the Customer Success Lead (30 minutes) Call with the CEO (20–30 minutes) Offer within 2–4 weeksWe care more about attitude, ownership, and willingness to learn than about a perfect CV. #J-18808-Ljbffr
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Customer Success Manager
6 giorni fa
Turbigo, Italia DATLAS A tempo pienoIl ruoloStiamo cercando una persona da inserire come Customer Success Manager, figura chiave nel garantire il successo dei nostri clienti nel tempo, attraverso una gestione strategica della relazione, il monitoraggio delle performance e lo sviluppo del valore dei servizi.ResponsabilitàGestire la relazione con clienti strategici come punto di riferimento...
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Jr. Customer Success Manager
6 giorni fa
Turbigo, Italia Flottando A tempo pienoAbout the roleWe’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands‑on...
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Jr. Customer Success Manager
5 giorni fa
turbigo, Italia Flottando A tempo pienoAbout the roleWe’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands‑on...
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Strategic ServiceNow Customer Success Manager
2 settimane fa
Turbigo, Italia ServiceNow A tempo pienoA leading software company located in Lombardy is seeking a Customer Success Manager to facilitate customer success post-sales by guiding a portfolio. The role involves strategic relationship management, ensuring customer satisfaction, and driving business outcomes through a tailored success approach. The ideal candidate has extensive experience in SaaS...
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Customer Success Manager
2 settimane fa
Turbigo, Italia ServiceNow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, Italy As a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post‑sale journey to maximize the value of their ServiceNow investment. You will build strategic long‑term relationships with customers,...
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Customer Success Manager
2 settimane fa
turbigo, Italia ServiceNow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, ItalyAs a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post‑sale journey to maximize the value of their ServiceNow investment. You will build strategic long‑term relationships with customers,...
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Customer success manager
6 ore fa
Turbigo, Italia Doctolib A tempo pienoOverviewDoctolib è alla ricerca di un/una Customer Success Manager GP per unirsi al team nel nostro ufficio di Milano. Come Customer Success Manager GP, farai parte di un team di professionisti impegnati nell’onboarding e nell’
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Customer Success Manager II
2 settimane fa
Turbigo, Italia Hudl A tempo pienoAt Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us...
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Customer Success Manager II
7 giorni fa
turbigo, Italia Hudl A tempo pienoAt Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us...
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GP Customer Success Manager – Milano
6 ore fa
Turbigo, Italia Doctolib A tempo pienoUn'azienda tecnologica nel settore sanitario è alla ricerca di un/una Customer Success Manager GP per il suo team a Milano. La figura si occuperà di gestire l'onboarding dei medici di medicina generale, supportare i clienti nell'uso del prodotto e garantire la loro soddisfazione. Si richiede esperienza in ruoli orientati al cliente, ottime capacità...
