Senior ITSM Analyst – Incident

A leading IT consulting firm based in Italy is seeking an Incident Manager. This remote position requires 2–3 years of experience in IT Service Management. Responsibilities include managing major incidents, ensuring service continuity, and collaborating with teams for process improvements. Ideal candidates will possess strong communication skills, a solid...

Incident Manager We are seeking an Incident Manager with 2–3 years of experience in IT Service Management. The selected candidate will support one of our clients in managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL...

BMC Helix Process & ITSM Analyst / Workflow Engineer (Remote) Müller's Solutions, a forward‑thinking technology consulting firm, is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team remotely. With a strong commitment to delivering exceptional IT service management solutions and optimizing business...

An IT consulting company in Italy is seeking an experienced Incident Manager to join their remote team. The candidate should have 2-3 years of experience in IT Service Management, with a solid understanding of ITIL processes. Responsibilities include managing incident resolution and communicating with stakeholders. A good command of both Italian and English...

Una banca innovativa a Milano cerca un IT Service Manager esperto per gestire operazioni IT in un ambiente bancario regolamentato. Il candidato ideale avrà esperienza in gestione ITSM e una buona conoscenza delle normative del settore. Questo ruolo offre un'opportunità unica di contribuire a migliorare i servizi IT all'interno dell'azienda, in un ambiente...

Un'azienda tecnologica sta cercando un Senior Solution Architect ServiceNow in Puglia, Molfetta. Il candidato ideale avrà una solida esperienza nella progettazione e implementazione della piattaforma ServiceNow, con un focus particolare sui moduli ITSM. È richiesta una forte capacità di comunicazione in lingua inglese e un'approfondita conoscenza delle...

Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team remotely. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions provides organizations with the tools...

A leading IT consulting firm in Italy is seeking an Incident Manager to manage and coordinate the resolution of incidents remotely. The ideal candidate will possess 2-3 years of experience in IT Service Management and a strong understanding of ITIL processes. Responsibilities include ensuring timely service restoration and collaborating with teams to prevent...

About the Company Welcome to Herzum | now part of catworkx! We are much more than an IT consulting company : we are innovators, pioneers, and partners in excellence. Today, we begin a new chapter as part of the catworkx group — one of the world’s leading Atlassian Platinum Partners, with a strong presence across Europe. Founded in Chicago in 2000, Herzum...

Una importante azienda ICT è alla ricerca di un Senior Solution Architect per gestire l'architettura della piattaforma Service Now. Il candidato ideale avrà una solida esperienza nella progettazione e implementazione dei moduli ITSM e ottima padronanza dell'inglese. Il ruolo prevede responsabilità nella governance della piattaforma e interazione con team...