Guest Service Agent
1 giorno fa
Position Summary Answer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake‑up calls and connecting and directing calls to the appropriate extension. Receive record and relay messages accurately. Log all guest requests or issues into computer contact appropriate individual or department (e.g. Bellperson Housekeeping) and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features property amenities and local areas of interest. May process room service orders answer questions on menu selection and record transactions in point‑of‑sale system. Assist guests with accessing internet and guestroom entertainment. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None. Required Experience Unclear Seniority Key Skills Restaurant Experience Customer Service Hotel Experience Taleo Hospitality Experience Cashiering Food Safety Experience Guest Relations Experience Animal Handling Front Desk Guest Services Phone Etiquette Employment Details Employment Type: Full‑Time Experience: years Vacancy: 1 At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non‑discrimination on any protected basis including disability veteran status or other basis protected by applicable law. #J-18808-Ljbffr
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Guest Service Coordinator
2 giorni fa
Turbigo, Italia Marriott Hotels Resorts A tempo pienoDescription Job Title: Guest Service Location: Bulgari Hotel Milano, Italy Brand: Bulgari Hotels & Resorts Schedule: Full‑Time Job Category: Rooms & Guest Services Operations Reports To: Director of Guest Services Job Summary At Bulgari Hotel Milano timeless Italian elegance meets contemporary luxury. As a Guest Services Coordinator you will ensure the...
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Guest Service Coordinator
2 giorni fa
Turbigo, Italia Marriott Hotels Resorts A tempo pienoDescription Job Title: Guest Service Location: Bulgari Hotel Milano, Italy Brand: Bulgari Hotels & Resorts Schedule: Full‑Time Job Category: Rooms & Guest Services Operations Reports To: Director of Guest Services Job Summary At Bulgari Hotel Milano timeless Italian elegance meets contemporary luxury. As a Guest Services Coordinator you will ensure the...
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Guest Service Coordinator
1 giorno fa
Turbigo, Italia Marriott Hotels Resorts A tempo pienoDescription Job Title: Guest Service Location: Bulgari Hotel Milano, Italy Brand: Bulgari Hotels & Resorts Schedule: Full‑Time Job Category: Rooms & Guest Services Operations Reports To: Director of Guest Services Job Summary At Bulgari Hotel Milano timeless Italian elegance meets contemporary luxury. As a Guest Services Coordinator you will ensure the...
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Guest Service Coordinator
1 giorno fa
turbigo, Italia Marriott Hotels Resorts A tempo pienoDescriptionJob Title: Guest ServiceLocation: Bulgari Hotel Milano, ItalyBrand: Bulgari Hotels & ResortsSchedule: Full‑TimeJob Category: Rooms & Guest Services OperationsReports To: Director of Guest ServicesJob SummaryAt Bulgari Hotel Milano timeless Italian elegance meets contemporary luxury. As a Guest Services Coordinator you will ensure the efficient...
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Guest Service Coordinator
2 giorni fa
Turbigo, Italia Marriott Hotels Resorts A tempo pienoDescriptionJob Title: Guest ServiceLocation: Bulgari Hotel Milano, ItalyBrand: Bulgari Hotels & ResortsSchedule: Full‑TimeJob Category: Rooms & Guest Services OperationsReports To: Director of Guest ServicesJob SummaryAt Bulgari Hotel Milano timeless Italian elegance meets contemporary luxury. As a Guest Services Coordinator you will ensure the efficient...
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Guest Experience Front Desk Agent – Milan
2 giorni fa
Turbigo, Italia Jobbit A tempo pienoA leading hotel chain in Milan is seeking a Front Office Agent to provide exceptional reception services and ensure memorable guest experiences. The ideal candidate will have a high school diploma, experience in a customer-focused industry, and be fluent in Italian and English. Responsibilities include managing check-ins and check-outs, handling guest...
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Guest Experience Front Desk Agent – Milan
2 giorni fa
Turbigo, Italia Jobbit A tempo pienoA leading hotel chain in Milan is seeking a Front Office Agent to provide exceptional reception services and ensure memorable guest experiences. The ideal candidate will have a high school diploma, experience in a customer-focused industry, and be fluent in Italian and English. Responsibilities include managing check-ins and check-outs, handling guest...
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Guest Experience Specialist
1 giorno fa
Turbigo, Italia Marriott Hotels Resorts A tempo pienoA leading hotel chain in Turbigo is looking for a dedicated Guest Service Representative. The role involves answering and processing guest requests across various communication methods, operating the telephone switchboard, and providing information about amenities. Candidates must have a high school diploma and excellent customer service skills. This...
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Sales Assistant
1 giorno fa
Turbigo, Italia Agent Provocateur A tempo pienoFounded in 1994 deep in London Soho’s underbelly, Agent Provocateur carved out a notorious anti‑establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness....
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Luxury Guest Services Coordinator
2 giorni fa
Turbigo, Italia Marriott Hotels Resorts A tempo pienoA luxury hotel in Italy is seeking a Guest Service Coordinator. You will oversee room assignments and ensure seamless operations while providing a personalized guest experience reflecting the refined spirit of the establishment. The ideal candidate has experience in Front Office or Rooms Division operations, excellent organizational skills, and is proficient...
