Guest Service Coordinator

1 giorno fa

Turbigo, Italia Marriott Hotels Resorts A tempo pieno

DescriptionJob Title: Guest ServiceLocation: Bulgari Hotel Milano, ItalyBrand: Bulgari Hotels & ResortsSchedule: Full‑TimeJob Category: Rooms & Guest Services OperationsReports To: Director of Guest ServicesJob SummaryAt Bulgari Hotel Milano timeless Italian elegance meets contemporary luxury. As a Guest Services Coordinator you will ensure the efficient coordination of room assignments and the seamless flow of operations within the Guest Services. You will balance guest preferences, operational requirements, and revenue goals to create a flawless and personalized guest experience that reflects the refined spirit of Bulgari.Working closely with the Front Office, Housekeeping, Maintenance, Reservations, Sales, and Food & Beverage teams you will oversee daily room allocations, monitor VIP and alongside with the butlers suite reservations; and ensure each arrival is meticulously prepared. Your precision, discretion, and eye for detail will contribute to delivering Bulgari’s signature hospitality and luxury defined by harmony, attention, and authenticity.Core Work ActivitiesOversee and coordinate daily room assignments based on arrivals, departures, VIPs and operational needs.Collaborate with Housekeeping and Maintenance to ensure all rooms are ready, clean, and maintained according to Bulgari standards.Collaborate with F&B and In‑Room Dining to ensure all the amenities are prepared as per guests preferences and placed in the rooms & suites on a timely manner prior to guests check‑in.Review occupancy forecasts and inventory to optimize room utilization and support revenue strategies.Handle VIP suite (alongside the Butler Team) and special request allocations to guarantee an elevated and personalized guest experience.Communicate effectively with Reservations and Revenue Management to maximize occupancy while maintaining service excellence.Proactively resolve room discrepancies, overbooking situations, and last‑minute changes with poise and efficiency.Maintain accurate and up‑to‑date records in Opera PMS including guest preferences and special notes.Support the Front Office and Guest Relations teams to ensure seamless arrivals and departures for all guests.Uphold Bulgari’s brand values and ensure that every guest interaction embodies the essence of discreet luxury.Candidate ProfileEducation and ExperienceHigh school diploma or equivalent required; degree in Hospitality Management or related field preferred.Minimum 2 years of experience in Front Office, Reservations or Rooms Division operations ideally within a 5‑star luxury environment.Previous experience as a Room Controller is strongly preferred.Proficiency in Opera PMS or similar property management systems.Knowledge of the Leading Quality Assurance and Forbes Travel Guide standards.Skills and AttributesExceptional organizational and multitasking skills with strong attention to detail.Ability to anticipate needs and deliver intuitive service.Excellent communication and interpersonal skills.Fluent in English and Italian; knowledge of additional languages is an advantage.Professional demeanor, discretion and a genuine passion for luxury hospitality.Team player with a proactive approach and problem‑solving mindset.#J-18808-Ljbffr

  • Guest Service Coordinator

    1 giorno fa

    Turbigo, Italia Marriott Hotels Resorts A tempo pieno

    Description Job Title: Guest Service Location: Bulgari Hotel Milano, Italy Brand: Bulgari Hotels & Resorts Schedule: Full‑Time Job Category: Rooms & Guest Services Operations Reports To: Director of Guest Services Job Summary At Bulgari Hotel Milano timeless Italian elegance meets contemporary luxury. As a Guest Services Coordinator you will ensure the...

  • Guest Service Coordinator

    1 giorno fa

    Turbigo, Italia Marriott Hotels Resorts A tempo pieno

    Description Job Title: Guest Service Location: Bulgari Hotel Milano, Italy Brand: Bulgari Hotels & Resorts Schedule: Full‑Time Job Category: Rooms & Guest Services Operations Reports To: Director of Guest Services Job Summary At Bulgari Hotel Milano timeless Italian elegance meets contemporary luxury. As a Guest Services Coordinator you will ensure the...

  • Guest Service Coordinator

    1 giorno fa

    Turbigo, Italia Marriott Hotels Resorts A tempo pieno

    Description Job Title: Guest Service Location: Bulgari Hotel Milano, Italy Brand: Bulgari Hotels & Resorts Schedule: Full‑Time Job Category: Rooms & Guest Services Operations Reports To: Director of Guest Services Job Summary At Bulgari Hotel Milano timeless Italian elegance meets contemporary luxury. As a Guest Services Coordinator you will ensure the...

  • Guest Service Coordinator

    1 giorno fa

    turbigo, Italia Marriott Hotels Resorts A tempo pieno

    DescriptionJob Title: Guest ServiceLocation: Bulgari Hotel Milano, ItalyBrand: Bulgari Hotels & ResortsSchedule: Full‑TimeJob Category: Rooms & Guest Services OperationsReports To: Director of Guest ServicesJob SummaryAt Bulgari Hotel Milano timeless Italian elegance meets contemporary luxury. As a Guest Services Coordinator you will ensure the efficient...

  • Luxury Guest Services Coordinator

    1 giorno fa

    Turbigo, Italia Marriott Hotels Resorts A tempo pieno

    A luxury hotel in Italy is seeking a Guest Service Coordinator. You will oversee room assignments and ensure seamless operations while providing a personalized guest experience reflecting the refined spirit of the establishment. The ideal candidate has experience in Front Office or Rooms Division operations, excellent organizational skills, and is proficient...

  • Luxury Guest Services Coordinator

    1 giorno fa

    Turbigo, Italia Marriott Hotels Resorts A tempo pieno

    A luxury hotel in Italy is seeking a Guest Service Coordinator. You will oversee room assignments and ensure seamless operations while providing a personalized guest experience reflecting the refined spirit of the establishment. The ideal candidate has experience in Front Office or Rooms Division operations, excellent organizational skills, and is proficient...

  • Guest Service Agent

    1 giorno fa

    Turbigo, Italia Marriott Hotels Resorts A tempo pieno

    Position Summary Answer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake‑up calls and connecting and directing calls to the appropriate extension. Receive record and relay messages accurately. Log all guest requests or issues...

  • Guest Experience Specialist

    1 giorno fa

    Turbigo, Italia Marriott Hotels Resorts A tempo pieno

    A leading hotel chain in Turbigo is looking for a dedicated Guest Service Representative. The role involves answering and processing guest requests across various communication methods, operating the telephone switchboard, and providing information about amenities. Candidates must have a high school diploma and excellent customer service skills. This...

  • Guest Experience Runner — First-Class Dining Support

    1 giorno fa

    turbigo, Italia Restoration Hardware A tempo pieno

    An upscale dining establishment in Turbigo seeks a dedicated Runner to enhance the dining experience. You will connect the kitchen and dining room, ensuring timely and precise delivery of dishes while maintaining high standards of service. The ideal candidate thrives in teamwork, possesses at least one year of relevant experience, and demonstrates a...

  • Direttore Operativo di Ristorazione

    1 giorno fa

    Turbigo, Italia Altro A tempo pieno

    International service industry recruiter - Head of Hotels, Bars & Leisure - Netherlands, Spain, Italy & Portugal Salary: €Negotiable + bonusA global luxury hospitality group merchandise hypo. dirle Standard is demanding f and intimate customer service, skilored());As the SPF.-realtors will bring strong leadership, refined service presence, and extensive...