Sr. Customer Support Engineer
4 settimane fa
We’re hiring: Customer Service Engineer – South Italy (Sicily & Calabria) Location:Preferably based inCatania , with travel acrossSicily and CalabriaContract:Full-time, permanent, company carAt PerkinElmer, we empower scientists, researchers, and engineers to make the world healthier and safer. We’re now looking for aproactive and technically skilled Customer Service Engineerto support our customers across South Italy. If you love solving problems, working closely with people, and making scientific instruments perform at their best, this could be your next challenge.What You’ll Do Installation, Support & TroubleshootingPerform on-site installation, maintenance, qualification, and repair of laboratory instrumentationDiagnose and resolve hardware/software issues, ensuring timely and effective supportConduct software and firmware updates maintaining thorough documentation of all interventionsDeliver hands‑on training to users and ensure they can operate systems confidentlyCustomer Relationship & CommunicationAct as a trusted technical partner to customers, ensuring their satisfaction and system performanceMaintain clear and regular communication, offering guidance and updates throughout service engagementsWork closely with internal teams and vendors to solve complex technical issues and align on customer needsService Development & CollaborationSupport the launch of new instruments and services, ensuring successful adoption in the fieldCollaborate with the sales team to identify opportunities for upgrades, consumables, or additional servicesRepresent PerkinElmer’s quality standards and service excellence in every customer interactionContinuous Learning & GrowthEngage in ongoing training and certification programs to deepen your product knowledgeStay updated on the latest technologies and best practices in instrumentation and laboratory supportWhat We’re Looking ForBachelor’s degree in Chemistry, Physics, Electronics, or equivalent technical experienceMinimum 3–5 years of experience in technical support, field service, or lab instrumentationExperience with AA, ICP-OES, ICP-MS or similar analytical instruments is highly valuedPrevious work in laboratory settings (pharma, academia, clinical, research) is a strong plusStrong problem‑solving mindset and autonomy in field operationsSolid communication skills and customer‑facing attitudeProfessional level of English (written and spoken)Computer proficiency (Word, Excel, PowerPoint, Internet); familiarity with CRM (e.g. ServiceMax) systems is a plusWillingness to travel frequently across Sicily and CalabriaAt PerkinElmer, we empower scientists, researchers, and healthcare professionals to push boundaries and improve lives. If you’re passionate about science and driven by results, we’d love to hear from you#J-18808-Ljbffr
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Sr. Customer Support Engineer
4 settimane fa
Palermo, Italia Altro A tempo pienoWe’re hiring: Customer Service Engineer – South Italy (Sicily & Calabria)Location: Preferably based in Catania , with travel across Sicily and CalabriaContract: Full-time, permanent, company carAt PerkinElmer, we empower scientists, researchers, and engineers to make the world healthier and safer. We’re now looking for a proactive and technically...
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Customer Support Agent
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PALERMO, Italia Neo Group A tempo pienoJoin the excitement with Neo Group, recruiting on behalf of our valued partner This is your chance to shake things up in the iGaming scene.Our partner isn't just expanding; they're revolutionizing the entire game, mastering profitability with every new venture.But what truly drives this transformation?It's talented individuals like you.Be part of this...
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Customer Support Agent
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Palermo, Sicilia, Italia Neo Group A tempo pieno 20.000 € - 40.000 € all'anoJoin the excitement with Neo Group, recruiting on behalf of our valued partner This is your chance to shake things up in the iGaming scene. Our partner isn't just expanding; they're revolutionizing the entire game, mastering profitability with every new venture. But what truly drives this transformation? It's talented individuals like you. Be part of this...
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Italian Customer Support — Remote Lisbon
2 settimane fa
Palermo, Italia Altro A tempo pienoA leading international support company is seeking a Customer Support Representative to work remotely in Portugal. The role involves responding to customer inquiries, handling support tickets, and utilizing CRM tools. Candidates must be proficient in Italian and possess strong communication skills. The position offers a competitive salary of up to €1,000...
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Italian Customer Support — Remote Lisbon
2 settimane fa
PALERMO, Italia Global People Sphere A tempo pienoA leading international support company is seeking a Customer Support Representative to work remotely in Portugal.The role involves responding to customer inquiries, handling support tickets, and utilizing CRM tools.Candidates must be proficient in Italian and possess strong communication skills.The position offers a competitive salary of up to €1,000...
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Technical Customer Support Specialist
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Palermo, Italia W Executive A tempo pienoDescrizione azienda Il nostro cliente è un’azienda italiana in forte crescita, parte di un gruppo internazionale specializzato nello sviluppo di soluzioni IoT e prodotti smart per il mondo consumer. Opera nella progettazione, produzione e supporto di dispositivi connessi che integrano componenti hardware, firmware e software, offrendo ai clienti...
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Customer Support Specialist — Global iGaming Impact
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Palermo, Italia Altro A tempo pienoA leading iGaming company in Sicily is seeking a motivated Customer Support Specialist to provide exceptional service and support to customers. The role requires handling inquiries, resolving complaints, and maintaining customer records. The ideal candidate should have prior customer support experience and excellent English communication skills. This...
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Remote Italian Customer Support In Greece
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PALERMO, Italia Fh Collective Academy A tempo pienoCustomer Support Representative Italian (Remote in Greece)Work fully remote from anywhere in Greece!Join an exciting Customer Support role for famous global brands.Benefits**** / month 14 salaries ****** / year gross)Up to 200 / month performance bonus (varies by project)Rotational shifts, flexible hours based on projectRelocation support if needed:2 weeks...
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Italian Customer Support In Lisbon — Relocation
2 settimane fa
PALERMO, Italia Cross Border Talents A tempo pienoA dynamic international recruitment agency is seeking Italian-speaking Customer Support Representatives to assist clients' customers.Responsibilities include resolving inquiries and ensuring excellent service in a multicultural environment based in Lisbon.Ideal candidates are fluent in Italian, customer-focused, and excited about living abroad.Comprehensive...
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Lisbon-Based Italian Customer Support Specialist
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Palermo, Italia FH Collective Academy A tempo pienoA leading home appliances company is seeking a Customer Support Specialist for the Italian market in Lisbon. The role requires fluency in Italian and a good command of English, with responsibilities including customer support via various channels. Competitive salary of 1000 £ per month plus bonuses and relocation support is offered, making it a great...
