IT Support Specialist
2 settimane fa
IT Support Specialist (ERP/WMS/CRM & Infrastructure) Beautynova, a group of selected companies operating in the professional haircare, created for the development and consolidation of successful brands distributed worldwide, is looking for an IT Support Specialist to join our global IT team. The role involves managing first and second-level support tickets related to business applications (ERP, WMS, and CRM), as well as infrastructure and end‑user support activities. In addition, the role requires working closely with users to understand and analyze their requests, and collaborating with the Italian team to review and evaluate the proposed solutions. After an induction period in Italy, the candidate will move to the US to provide support to resolve issues, while coordinating closely with the IT team in Italy. Key Responsibilities: Manage first and second-level support tickets for ERP, WMS, and CRM applications. Provide daily IT support for end‑user devices (PC setup, configuration, troubleshooting). Oversee infrastructure-related tickets (network, servers, printers, connectivity issues). Diagnose, resolve, and, if necessary, escalate incidents to ensure timely resolution. Collaborate with the IT team in Italy/US to ensure alignment and knowledge sharing. Prepare technical documentation and maintain accurate ticket records. Support IT projects and system rollouts when required. Ensure compliance with company IT standards, policies, and procedures. Availability to travel across Italy and the US based on workload and project requirements. Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 2+ years of experience in IT support (first and second-level). Strong knowledge of ERP, WMS, and CRM systems; knowledge of JD Edwards is a plus. Knowledge of Oracle database and SQL. Proficiency in Windows operating systems, Microsoft 365, and IT infrastructure basics (networking, servers, hardware). Hands‑on experience with PC setup, configuration, and troubleshooting. Familiarity with IT ticketing systems and ITIL best practices. Excellent problem‑solving and communication skills. Fluency in English and Italian (written and spoken). Flexibility to travel internationally and work across different time zones when required. What We Offer: Opportunity to work in an international environment. Exposure to both application and infrastructure support activities. Professional growth and development in a dynamic team. Location: Turate – possible relocation to New Jersey. The job offer is intended for candidates of all genders in compliance with Legislative Decree 198/2006. Additional Information: Seniority level: Associate Employment type: Full-time Job function: Information Technology Industry: Personal Care Product Manufacturing #J-18808-Ljbffr
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Specialista IT – Supporto Avanzato
2 settimane fa
Lombardia, Italia Lavoropiù SpA A tempo pienoUn'importante azienda nel settore digitale a Milano cerca un IT Support Specialist per fornire supporto tecnico e tradurre i requisiti del cliente in specifiche per sviluppi software. Sarai responsabile per la personalizzazione delle piattaforme e il supporto ai problemi complessi. Si richiede esperienza in analisi funzionale e buona conoscenza di sistemi...
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Specialista IT
3 settimane fa
Lombardia, Italia Ali Professional A tempo pienoPer conto di un nostro stimato cliente, siamo alla ricerca di uno IT Specialist SAP motivato e con un minimo di esperienza da inserire in un contesto aziendale solido e in crescita sul territorio di Brescia . La Posizione: La risorsa selezionata sarà una figura chiave nel supporto e nello sviluppo del sistema SAP e nel gestire l'infrastruttura aziendale. Le...
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International IT Support Specialist: ERP/WMS/CRM
2 settimane fa
Lombardia, Italia BEAUTYNOVA A tempo pienoA professional haircare company is seeking an IT Support Specialist to join their global team in Turate, Italy. The role involves managing IT support tickets related to ERP, WMS, and CRM, along with end-user support. The ideal candidate has a Bachelor's degree in Computer Science and 2+ years of IT support experience. This position offers opportunities for...
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IT Support Specialist
1 settimana fa
Milano Centro, Lombardia, Italia epìLate A tempo pieno 20.000 € - 27.000 € all'anoSiamo un'azienda Leader nel settore dell'estetica avanzata. Con sede a Milano siamo la più importante catena di negozi distribuiti su tutto il territorio nazionale, specializzati in epilazione permanente.Per ampliamento Staff nel dipartimento IT selezioniamo un/aIT Support Specialist- help deskLa risorsa si occuperà di gestire e monitorare le applicazioni...
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Specialista IT
3 settimane fa
Lombardia, Italia Adecco Talent Attraction A tempo pienoProfilo Per un’azienda di medie dimensioni operante nel settore metalmeccanico, ricerchiamo un IT Specialist che, in autonomia e in collaborazione con le diverse funzioni aziendali, si occupi della gestione, manutenzione e sviluppo delle infrastrutture informatiche interne. Responsabilità principali Gestire e mantenere le infrastrutture IT aziendali...
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Senior IT Support Specialist – Windows, MDM
2 giorni fa
Lombardia, Italia NETtoWORK A tempo pienoUn'azienda tecnologica innovativa cerca un IT Support Specialist per fornire assistenza tecnica a Milano. Il candidato ideale ha almeno 5 anni di esperienza in ruoli simili e una solida conoscenza di Windows e Microsoft Office. Responsabilità includono supporto di primo livello, gestione di dispositivi mobili e organizzazione di videoconferenze. Offriamo un...
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Information Technology Support Specialist
3 settimane fa
Lombardia, Italia BaryTech A tempo pienoCompany DescriptionBaryTech is a multinational professional services company specializing in IT services and consulting, with offices across Europe and Asia, including Germany, Austria, Belgium, Netherlands, France, Romania, India, and Bangladesh. The company provides comprehensive solutions such as IT infrastructure management, cloud migration, IT security,...
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Deskside IT Technician: Hands-On Support Pro
2 settimane fa
Lombardia, Italia Stefanini, Inc A tempo pienoA leading IT support provider in Milan is seeking a proactive IT Support Specialist to deliver high-quality customer service and hands-on support. Responsibilities include diagnosing hardware issues, managing installations, and supporting user technology in a fast-paced environment. Ideal candidates should have excellent customer service skills, technical...
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Onsite IT Technician: Frontline Hardware
2 settimane fa
Lombardia, Italia Stefanini EMEA A tempo pienoA leading consulting company in technology based in Milan is seeking a proactive IT Support Specialist. The role focuses on providing high-level customer service, managing IT support tasks, and engaging with end-user technology. Candidates should have proficiency in MS Windows and Office ecosystems, along with strong problem-solving skills. This is a...
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IT Specialist
3 settimane fa
Lombardia, Italia Inxpect A tempo pienoSei una persona organizzata, intraprendente e alla ricerca di un ambiente di lavoro stimolante? INXPECT è l'azienda che fa per te! Siamo alla ricerca di uno/a specialista IT, che possa collaborare con l'ICT director e supportare a 360° tutte le attività IT. OverviewTi occuperai di: ResponsibilitiesGestire le soluzioni Software as a Service (SaaS),...
