Graduate Area Manager

When you join Amazon as an Area/Shift Manager you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.Key job responsibilitiesPromote a culture of safety and wellbeingAnalyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shiftsSupport and lead a team and handle administrative work alongside building and supporting a strong team cultureAnalyse performance and suggest process improvements to optimise work and improve customer serviceCollaborate with other managers to standardise shift processesA day in the life You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide‑scale operational contingency planning.Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.Our centres are the heart of Amazon’s fast‑paced Operations network and are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.Basic QualificationsUniversity degree (Bachelor’s or Master’s degree), completed before start dateAdvanced proficiency in written and verbal English and local languageRelevant experience in performing data analysisPreferred QualificationsCurrently enrolled in or recently graduated with a Bachelor’s or Master’s degree in Supply Chain, Business/Management, Engineering or another related field.Experience of communicating with a wide range of stakeholders, including your peers and leadership.Experience in a logistical working environment.Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.Our inclusive culture empowers Amazonians to deliver the best results for our customers.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, other legally protected status.#J-18808-Ljbffr