Senior Front Office Agent | Caruso a Belmond Hotel
22 ore fa
Senior Front Office Agent | Caruso a Belmond Hotel 3 weeks ago Be among the first 25 applicants As a Senior Front Office Agent at Caruso, A Belmond hotel you are part of a team that creates an exceptional experience for all of our guests. In this role your primary objective is to show our guests such a marvelous time that they will want to return again. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Reports to Front Office Manager Primary Responsibilities Fulfil operations of the Front Office, according to the company policies, standards and procedures, maintaining high standards at all times: handle all guest arrival check ins and departure check-outs Create memorable and tailored experiences for all guests following Belmond standards Coordinate guests services, working with local partners to ensure consistency in the level of service Anticipate Guests' needs and handle Guests' complaints Cross sell hotel services and venues Handle reservation inquiries and relative requests Support the team with Concierge emails, PBX, chat Consistently meet or exceed defined performance expectations as per management's goals ensuring all guests' satisfaction Requirements Excellent communicational skills, both with Guests and co-workers/colleagues. Skilled at engaging audience Detail and guest care oriented Fluent in English and Italian Possess a courteous and professional telephone manner At least 2 years of experience in the same role, preferably in luxury hotels Preferred knowledge of LQA and Forbes standards Preferred knowledge of PMS Infor HMS and Alice Concierge systems but not required Benefits Seasonal Labor contract according to C.C.N.L. Settore Turismo Complimentary nights worldwide as per Belmond Discovering policy Career opportunities within Belmond Complimentary meals on duty Uniforms dry cleaning Lodging and residence cleaning for non residents About Us Caruso, a Belmond Hotel, is a romantic haven set high above the Amalfi Coast. This elegant 11th-century palace boasts lush, layered grounds, access to a private beach and cinematic panoramas between sea and sky. One of the world's most iconic wedding destinations, Hotel Caruso is a dream-like setting for dazzling memories. With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional. The Belmond & LVMH Family Caruso, a Belmond Hotel, is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience. This is your moment. Apply today Seniority level Associate Employment type Full-time Job function Other Industries IT Services and IT Consulting #J-18808-Ljbffr
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Ravello, Italia Belmond A tempo pienoAs a Front Office Agent Turnante at Caruso, A Belmond hotel you are part of a team that create an exceptional experience for all of our guests. In this role your primary objective is to show our guests such a marvellous time that they will want to return again. If you're looking to develop your skills and be part of the future of luxury, this is your moment....
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Pasticciere/a | Caruso a Belmond Hotel
22 ore fa
Ravello, Italia Belmond A tempo pienoResponsabilità principali Coordinare e gestire la produzione del reparto pasticceria, assicurando standard di eccellenza Supervisionare e formare il team di pasticceria, promuovendo un ambiente di lavoro collaborativo e professionale Controllare l'approvvigionamento, la qualità e la conservazione delle materie prime Garantire il rispetto delle normative...
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Ravello, Italia Belmond A tempo pienoAssistant Night Manager | Caruso a Belmond Hotel Reports to Front Office Manager. Main Duties and Responsibilities Deal with all Front Office operations (check in - check out - escorting - cashier operations - guests' care) according to company policies and procedures and compliance with our code of conduct. Handle emergencies according to the relevant...
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Ravello, Italia Belmond A tempo pienoIl candidato ideale ha esperienza pregressa in strutture di pari livello e / o in ristoranti di Fine Dining. Principali responsabilità : Rispetta gli standard sulla salute e la sicurezza previsti in cucina; - Aiuta lo chef de Partie nella preparazione dei piatti Conoscenza delle tecniche di base; Predisposizione al lavoro di squadra; Buone capacità...
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Chief Engineer | Caruso a Belmond Hotel
22 ore fa
Ravello, Italia Belmond A tempo pienoLa figura di Chief Engineer gestirà il team dei manutentori e giardinieri, per garantire in modo efficiente i massimi livelli di sicurezza in tutte le attività all'interno del Belmond Hotel Caruso e della staff house. Riporta al Direttore e all'Ingegnere dell'area. Responsabilità e mansioni Dirigere il team dei manutentori nelle attività quotidiane di...
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Ravello, Italia Belmond A tempo pienoQuesta posizione è ideale per un candidato/a energetico/a che ambisce ad una carriera nella Divisione Room. Il candidato/a potrà beneficiare delle competenze dei migliori professionisti del settore dell’ospitalità e avere opportunità di sviluppo professionale. Riporta alla Governante e alle sue assistenti Principali compiti e responsabilità:...
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Capo partita | Caruso a Belmond Hotel
21 ore fa
Ravello, Italia Belmond A tempo pienoIl candidato ideale ha voglia di lavorare con professionisti del settore, in squadre medio - grandi, lavorando con dei prodotti / materie prime di ottima qualità. Riporta allo Chef. Responsibilities Rispettare gli standard sulla salute e la sicurezza previsti in cucina e riportare qualsiasi problema si presenti; Preparare e supervisionare la preparazione,...
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Bartender | Caruso a Belmond Hotel
22 ore fa
Ravello, Italia Belmond A tempo pienoAs a Bartender at Caruso, A Belmond hotel you are part of a team that create an exceptional experience for all of our guests. In this role your primary objective is to show our guests such a marvellous time that they will want to return again. If you’re looking to develop your skills and be part of the future of luxury, this is your moment. Reports to Bar...
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Ravello, Italia Belmond A tempo pienoNel ruolo di cameriere di sala al Belmond Hotel Caruso, sarai un membro di supporto essenziale del nostro team di ristorazione di alta classe, dedicato a garantire un flusso di servizio fluido ed efficiente e a contribuire a un'esperienza eccezionale per gli ospiti. Lavorerai a stretto contatto con lo Chef de Rang, imparando le sfumature del servizio...
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Maitre | Caruso a Belmond Hotel
21 ore fa
Ravello, Italia Belmond A tempo pieno1 month ago Be among the first 25 applicants The ideal candidate is passionate about hospitality and comfortable with challenges. He/she should have exceptional taste and exemplary customer service skills. Overview The Maîtrer runs the dining room operations. As well as managing the work of the front of the house brigade, he/she is also responsible for...
