Resort Representative

3 settimane fa

Verona, Italia Jet2.com and Jet2holidays A tempo pieno

Join to apply for the Resort Representative - Verona role at Jet2.com and Jet2holidays As a valued member of our Jet2holidays Resort team, you’ll play a key role in creating memorable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or problems using our in-house digital systems. What do we offer you? Excellent Salary Fully paid training and IT equipment provided Monthly 1-to-1 meetings with your Team Leader Career growth across Jet2.com & Jet2holidays Weekly time off Monthly rosters shared in advance What will I do? Create Memories: Through scheduled hotel visits and virtual interactions, you’ll provide award‑winning customer service that leaves a lasting impression. By sharing your local knowledge, you’ll recommend tailored experiences and attractions that perfectly match our customers’ interests to enhance their stay. Take Responsibility: Support our customers during any disruptions, emergencies, or escalations in resort, providing calm, confident assistance when it matters most. Be Present: Represent Jet2holidays during hotel visits and respond to queries via video call & messaging whilst delivering friendly and efficient support. Work as One Team: On busy flight days you may be rostered to support our Airport team assisting with arrivals and departures to ensure a smooth start and end to our customers’ journey. What do I need? Right to Work Documents: As our third‑party agency employ on local contracts, you will already hold full right to work documents for Italy. Travel & Accommodation: You will already be a driver with access to your own motorised vehicle with appropriate insurance. Operational travel expenses will be reimbursed. You will already be living in the destination or be able to arrange your own accommodation. Flexibility: We aim to provide your roster 4 weeks in advance. Your roster can include early starts, late finishes, split shifts & weekend working. You will be required to support with any flight disruption, serious emergencies in resort & customer escalations. Skills & Experience: Customer service experience is a plus, but not essential. You must be solution orientated, friendly & positive, be confident and comfortable to use digital systems (on a tablet device). What can I expect after I have applied? Once your application has been reviewed by our Talent Acquisition Team, you'll be invited to complete a short video interview. If successful, you'll progress to the final stage, an in-person interview with our Jet2holidays Destination Management team and third‑party agency. Want to know more about the role? Click the link below Jet2holidays Resort Customer Helper - Video To meet some of our amazing team and for a peek into life at Jet2holidays , follow our Facebook Page:Jet2Careers Overseas Ready for Take off? Join the UK’s Number One Tour Operator #J-18808-Ljbffr

  • Resort Representative

    4 giorni fa

    Verona, Veneto, Italia Jet2 and Jet2holidays A tempo pieno

    Agency Employee40 HoursSalaryExcellentCountryItalyWhat you will be doing...As a valued member of our Jet2holidays Resort team, you'll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external...

  • Resort Representative

    3 settimane fa

    Verona, Italia Jet2.com and Jet2holidays A tempo pieno

    Join to apply for the Resort Representative - Verona: South Lake role at Jet2.com and Jet2holidays 3 weeks ago Be among the first 25 applicants Join to apply for the Resort Representative - Verona: South Lake role at Jet2.com and Jet2holidays As a valued member of our Jet2holidays Resort team, you’ll play a key role in creating memories & unforgettable...

  • Resort Representative

    1 settimana fa

    verona, Italia Jet2.com Limited A tempo pieno

    As a valued member of our Jet2holidays Resort team, you’ll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or...

  • Resort Representative

    2 settimane fa

    verona, Italia Jet2.com Limited A tempo pieno

    As a valued member of our Jet2holidays Resort team, you’ll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or...

  • Resort Representative

    1 settimana fa

    verona, Italia Jet2.com Limited A tempo pieno

    As a valued member of our Jet2holidays Resort team, you’ll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or...

  • Resort Representative

    2 giorni fa

    Verona, Italia Jet2 A tempo pieno

    Job Description: As a valued member of our Jet2holidays Resort team, you’ll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer...

  • Resort Representative Verona North Lake

    3 settimane fa

    Verona, Italia Jet2.com A tempo pieno

    As a valued member of our Jet2holidays Resort team you’ll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or...

  • Resort Representative

    6 giorni fa

    Verona, Italia Jet2.Com Limited A tempo pieno

    As a valued member of ourJet2holidaysResort team, you'll play a key role in creating memories & unforgettable holiday experiences for our customers.Your local knowledge and passion for customer service will be memorable.You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or problems...

  • Resort Guest Services Specialist

    3 settimane fa

    Verona, Italia Jet2.com and Jet2holidays A tempo pieno

    A leading holiday provider seeks a Resort Representative in Verona, Italy. This role involves creating memorable experiences for customers, resolving queries, and providing support in various situations. Ideal candidates will possess customer service skills, flexibility in hours, and the ability to drive. This position includes excellent salary and career...

  • Resort Representative

    20 ore fa

    Verona, Italia Jet2 A tempo pieno

    Job Description: As a valued member of our Jet2holidays Resort team, you'll play a key role in creating memories