Resort Representative
6 giorni fa
As a valued member of ourJet2holidaysResort team, you'll play a key role in creating memories & unforgettable holiday experiences for our customers.Your local knowledge and passion for customer service will be memorable.You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or problems using our in-house digital systems.What do we offer you?In this role you will representJet2holidaysas a Resort Customer Helper but will be employed by ourthird-party agency, who partner with us to deliver our service.Excellent SalaryFully paid training and IT equipment providedMonthly 1-to-1 meetings with your Team LeaderCareer growth acrossJet2.com & Jet2holidaysWeekly time offMonthly rosters shared in advanceWhat will I do?As aResort Representative, you'll report directly to the Resort Team Leader and work closely with internal and external partners to deliverVIP industry leading customer service.You'll be at the heart ofcreating memoriesfor our customers.Create Memories – Through scheduled hotel visits and virtual interactions via our internal systems on a tablet device, you'll provide award-winning customer service that leaves a lasting impression, recommending tailored experiences and attractions that match our customers' interests.Take Responsibility – Support our customers during disruptions, emergencies, or escalations in resort, providing calm, confident assistance.Be Present – RepresentJet2holidaysduring hotel visits and respond to queries via video call & messaging while delivering friendly and efficient support.Work as One Team – On busy flight days you may be rostered to support our Airport team, assisting with arrivals and departures to ensure a smooth start and end to our customers' journey.What do I need?Right to Work Documents– As a third-party agency employee on local contracts, you will already hold full right to work documents forItaly.Travel & Accommodation– You will already be a driver with access to your own motorised vehicle with appropriate insurance.Operational travel expenses will be reimbursed.You will already be living in the destination or be able to arrange your own accommodation.Flexibility– We aim to provide your roster 4 weeks in advance.Your roster can include early starts, late finishes, split shifts & weekend working.You will be required to support any flight disruption, serious emergencies in the resort & customer escalations.Skills & Experience– Customer service experience is a plus, but not essential.You must be solution-orientated, friendly & positive, be confident and comfortable to usedigital systems(on a tablet device).What can I expect after I have applied?Once your application has been reviewed by our Talent Acquisition Team, you'll be invited to complete a short video interview.If successful, you'll progress to the final stage, an in-person interview with ourJet2holidaysDestination Management team and third-party agency.Want to know more about the role?Click the link belowJet2holidays Resort Customer Helper - VideoTo meet some of our amazing team and for a peek into life atJet2holidays, follow our Facebook Page:Jet2Careers OverseasReady for Take off?Join theUK's Number One Tour Operator#J-*****-Ljbffr
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Resort Representative
4 giorni fa
Verona, Veneto, Italia Jet2 and Jet2holidays A tempo pienoAgency Employee40 HoursSalaryExcellentCountryItalyWhat you will be doing...As a valued member of our Jet2holidays Resort team, you'll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external...
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Resort Representative
3 settimane fa
Verona, Italia Jet2.com and Jet2holidays A tempo pienoJoin to apply for the Resort Representative - Verona: South Lake role at Jet2.com and Jet2holidays 3 weeks ago Be among the first 25 applicants Join to apply for the Resort Representative - Verona: South Lake role at Jet2.com and Jet2holidays As a valued member of our Jet2holidays Resort team, you’ll play a key role in creating memories & unforgettable...
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Resort Representative
1 settimana fa
verona, Italia Jet2.com Limited A tempo pienoAs a valued member of our Jet2holidays Resort team, you’ll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or...
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Resort Representative
3 settimane fa
Verona, Italia Jet2.com and Jet2holidays A tempo pienoJoin to apply for the Resort Representative - Verona role at Jet2.com and Jet2holidays As a valued member of our Jet2holidays Resort team, you’ll play a key role in creating memorable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external...
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Resort Representative
2 settimane fa
verona, Italia Jet2.com Limited A tempo pienoAs a valued member of our Jet2holidays Resort team, you’ll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or...
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Resort Representative
1 settimana fa
verona, Italia Jet2.com Limited A tempo pienoAs a valued member of our Jet2holidays Resort team, you’ll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or...
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Resort Representative
2 giorni fa
Verona, Italia Jet2 A tempo pienoJob Description: As a valued member of our Jet2holidays Resort team, you’ll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer...
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Resort Representative Verona North Lake
3 settimane fa
Verona, Italia Jet2.com A tempo pienoAs a valued member of our Jet2holidays Resort team you’ll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or...
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Resort Guest Services Specialist
3 settimane fa
Verona, Italia Jet2.com and Jet2holidays A tempo pienoA leading holiday provider seeks a Resort Representative in Verona, Italy. This role involves creating memorable experiences for customers, resolving queries, and providing support in various situations. Ideal candidates will possess customer service skills, flexibility in hours, and the ability to drive. This position includes excellent salary and career...
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Resort Representative
23 ore fa
Verona, Italia Jet2 A tempo pienoJob Description: As a valued member of our Jet2holidays Resort team, you'll play a key role in creating memories
