AfterSales Senior Manager

3 settimane fa


WorkFromHome, Italia LHH A tempo pieno

Da remoto: Remoto Northwest Milan (1day of remote work per week) Responsibilities Responsible for the Aftersales & Serviceactivities of the company in the Italian market Measure performance and efficiencybased on KPIs Ensure the execution of the Service activities and projectsin the company Responsible for the approval oftechnical suppliers Support to branches Monitor turnover of Service and sparepart sales Ensure a high level of customersatisfaction Control of internal costs andwarranties Pricing of service contracts Your Profile Minimum of 6 years of relevantprofessional experience in industrial sectors with a focus on the technicaldepartment Expertise in rentals and maintenancecontracts (knowledge of service costs, etc.) Prior work experience in teammanagement Must have ability to train andmotivate proving very good with communicational skills Passionate and hard worker Manage complexity and work volume,problem solver Target and results oriented Strategic thinking and acting Proficient with MS Office Knowledge of CRM system Advanced in English oral and written #J-18808-Ljbffr


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