Assistant Front Desk Manager, Season 2026
2 settimane fa
Assistant Front Desk Manager, Season 2026 - Splendido, A Belmond Hotel Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future. Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection. We are looking for an Assistant Front Desk Manager for the next season to join our Front Office team. The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence and curiosity. He/she is passionate about service and willing to grow professionally. He/She will report to the Front Desk Manager. Main Duties & Responsibilities Support the Front Desk Manager in the day-to-day management of reception operations Supervise and coordinate the activities of the reception team to ensure efficient and effective service Greet guests warmly upon arrival and assist with check-in and check-out procedures Address and resolve guest complaints or concerns promptly and courteously, ensuring guest satisfaction Monitor and ensure compliance with hotel policies and procedures Prepare and reconcile daily financial reports and ensure proper documentation Assist with administrative duties, such as updating reservation logs and managing guest lists Train and mentor reception staff, providing guidance and support as needed Requirements Proven experience of at least 2-3 years in similar roles like Assistant Front Desk Manager, within luxury 5-star hotels or international chains Excellent knowledge of Front Office operations and hotel property management systems (e.g., Opera PMS, HMS) Strong customer focus and a natural aptitude for delivering an exceptionally high standard of service Outstanding leadership, interpersonal communication, and problem-solving skills Ability to work under pressure and manage complex situations calmly and professionally Fluent command of both Italian and English (written and spoken) is essential. Knowledge of a third language (e.g., French, German, Russian, Arabic) will be considered an advantage Excellent proficiency in the Microsoft Office suite (Word, Excel, Outlook) Availability to work shifts, including weekends and public holidays Secondary school diploma or university degree, preferably in tourism or hospitality management Benefits Seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 3, Assistant Front Desk Manager Start date: April 2026 to End date: November 2026, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path Salary as per CCNL + increase based on seniority and skill level, separate payslip for 13th, 14th and TFR Welfare incentive based on quality goals Accommodation in double room at our staff house including breakfast Bus ticket as benefit for the contract period Staff canteen Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace. #J-18808-Ljbffr
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Front Desk Supervisor, Season 2026
2 settimane fa
Portofino, Italia Belmond A tempo pienoFront Desk Supervisor, Season 2026 - Splendido, A Belmond Hotel Portofino 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering...
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Front Desk Supervisor, Season 2026
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portofino, Italia Altro A tempo pienoFront Desk Supervisor, Season 2026 - Splendido, A Belmond Hotel Portofino1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering...
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portofino, Italia Altro A tempo pienoAbout Splendido Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure. Perched in the protected Portofino hills, it overlooks the glittering Gulf of Tigullio and the charming town of Portofino. We celebrate a legendary past while envisioning a future grounded in heritage and excellence.Position Summary Night Manager – Front...
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portofino, Italia Belmond A tempo pienoAbout SplendidoSplendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure. Perched in the protected Portofino hills, it overlooks the glittering Gulf of Tigullio and the charming town of Portofino. We celebrate a legendary past while envisioning a future grounded in heritage and excellence.Position SummaryNight Manager – Front...
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Maitre, Season 2026
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portofino, Italia Altro A tempo pienoMaitre, Season 2026 - Splendido Mare, a Belmond Hotel Portofino1 day ago Be among the first 25 applicantsThis range is provided by Belmond. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeSplendido Mare, A Belmond Hotel, part of the LVMH Group, is a charming guesthouse in the heart of the...
