Director Customer Advocacy
3 giorni fa
Director Customer Advocacy (Remote from Bulgaria) This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Customer Advocacy in Bulgaria. In this role, you will lead the strategy and execution of customer advocacy initiatives across the EMEA region, transforming successful customers into influential voices and long-term champions. You will operate at the intersection of marketing, sales, and customer success, ensuring customer stories directly support pipeline growth, brand credibility, and executive engagement. This position offers broad regional impact, combining strategic ownership with hands‑on program development. You will collaborate with senior internal stakeholders and executive‑level customers in a highly distributed, remote‑first environment. Your work will elevate the voice of the customer across go‑to‑market efforts and commercial priorities. This is a high‑visibility leadership role with measurable business impact. Accountabilities Design, lead, and scale customer advocacy and reference programs across EMEA, aligned with regional pipeline, revenue, and brand objectives Build strong partnerships with sales, marketing, customer success, product, and communications teams to embed customer stories into campaigns, deals, and strategic initiatives Establish and track clear advocacy KPIs, including pipeline influence, deal acceleration, customer engagement, and brand visibility Develop and maintain executive‑level relationships with key customers, identifying advocates for case studies, references, events, and thought leadership Own the full advocacy lifecycle, from advocate identification and onboarding to ongoing engagement and value exchange Prioritize and manage advocacy requests tied to strategic deals and regional initiatives, ensuring clear processes and timely execution Continuously evolve advocacy programs, formats, and engagement models based on performance data, feedback, and market trends Requirements Extensive experience building and scaling customer advocacy, customer marketing, or reference programs within enterprise technology or SaaS environments Demonstrated ability to influence complex, cross‑functional organizations and align diverse stakeholder priorities Proven leadership experience at director level, including managing, mentoring, and developing high‑performing teams Strong understanding of how customer storytelling impacts buyer journeys, pipeline progression, and go‑to‑market success Excellent communication and relationship‑building skills, with confidence engaging senior and executive‑level audiences Ability to work autonomously in a fully remote, asynchronous environment while maintaining alignment across regions Experience measuring and reporting the commercial impact of advocacy initiatives through data‑driven metrics Benefits Flexible paid time off and a remote‑first working model Equity compensation and employee stock purchase opportunities Comprehensive benefits supporting health, wellbeing, and financial security Growth and development fund to support continuous learning Parental leave and family‑focused support programs Home office setup and remote work allowances Access to employee resource groups and an inclusive global culture #J-18808-Ljbffr
-
Director, Customer Advocacy – Remote
3 giorni fa
WorkFromHome, Italia Jobgether A tempo pienoA leading recruitment platform is seeking a Director of Customer Advocacy to spearhead initiatives across the EMEA region. This high-visibility role focuses on transforming satisfied customers into influential champions, collaborating with marketing, sales, and customer success teams. Responsibilities include designing customer advocacy programs,...
-
Director, Customer Advocacy
3 giorni fa
WorkFromHome, Italia Medium A tempo pienoA global technology company is seeking a Director of Customer Advocacy to lead strategy and execution of advocacy initiatives across EMEA. The role focuses on driving customer stories to support pipeline growth and brand credibility. Responsibilities include building strong partnerships across various teams, managing advocacy programs, and tracking KPIs. The...
-
Director Customer Advocacy
1 giorno fa
WorkFromHome, Italia Jobgether A tempo pienoDirector Customer Advocacy (Remote from Italy) Position posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Customer Advocacy in Italy. In this role, you will lead the strategy and execution of customer advocacy initiatives across the EMEA region, transforming successful customers into influential voices and long-term...
-
Director of Customer Advocacy, EMEA — Remote
1 giorno fa
WorkFromHome, Italia Jobgether A tempo pienoA prominent company in the technology sector is seeking a Director of Customer Advocacy to lead impactful advocacy initiatives in Italy. You will collaborate with internal stakeholders to transform successful customers into champions who drive pipeline growth and enhance brand credibility. The role demands a strategic vision combined with hands-on program...
-
Director Customer Advocacy
3 giorni fa
WorkFromHome, Italia Medium A tempo pienoThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Customer Advocacy in Bulgaria . In this role, you will lead the strategy and execution of customer advocacy initiatives across the EMEA region, transforming successful customers into influential voices and long-term champions. You will operate at the...
-
Customer Service Director Role
4 settimane fa
WorkFromHome, Italia Sienna Charles A tempo pienoSummary Sienna Charles, a premier luxury lifestyle company featured in Forbes is seeking a hands‑on Customer Service Director to lead and elevate our entire CS function. This is a producer role for someone who builds systems, improves processes, solves problems quickly, and drives consistent performance across a team. You will lead the CS team, refine...
-
Customer Service Director Role
1 giorno fa
WorkFromHome, Italia Sienna Charles A tempo pienoSummary Sienna Charles, a premier luxury lifestyle company featured in Forbes is seeking a hands‑on Customer Service Director to lead and elevate our entire CS function. This is a producer role for someone who builds systems, improves processes, solves problems quickly, and drives consistent performance across a team. You will lead the CS team, refine...
-
Remote AI CX Director — Lead AI-Driven Customer Solutions
3 settimane fa
WorkFromHome, Italia Wellhub A tempo pienoA technology-driven company is seeking a Director of AI-Driven CX Engineering to lead teams in developing innovative AI solutions for customer support. This role requires strong technical leadership and the ability to collaborate strategically with stakeholders. The ideal candidate will have a robust background in software development and team management....
-
Associate Director
1 settimana fa
WorkFromHome, Italia Kyndryl A tempo pieno* Decline will set your Cookie preferences to "Required" and will prevent Kyndryl and its partners from collecting and using Cookie data to collect statistics and to provide you a personalized web experience and more relevant ads on third party websites.Associate Director - Customer Partner – IT Services page is loaded## Associate Director - Customer...
-
Agreement Sales Director, EMEA
1 settimana fa
WorkFromHome, Italia Konecranes A tempo pienoAgreement Sales Director, EMEA at Konecranes Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich...
