Customer Service Representative
2 settimane fa
Company Description At lastminute.com' we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology' we turn spontaneous thoughts into meaningful experiences' helping people travel the world. The job in brief: Job Title - Customer Service Representative - Italian Speaker Location - Madrid Working model - Hybrid from Madrid' Remote from Spain Team - You will join the Customer Service Team in the Post Sales department Level - Professional Contract - Permanent' full time (36 h/week) Job Description We are looking for customers service representatives to join our team of around 1'700 people worldwide to help us power up the traveller's journey for millions of holidaymakers. If you are passionate about helping customers succeed and skilled at providing clear and friendly support in Italian and English' keep on reading' as you might be the perfect fit for this job. What your impact will be - Deal with inbound and outbound phone calls' emails' and live chats from Customers. - Investigate' advise' and resolve pre-sales and after-sales queries' acting as primary contact with the Customer and ensuring single contact resolution Qualifications Qualifications Your expertise: - Strong verbal and written communication skills in Italian' English and Spanish - Availability to work rotating shifts' including weekends - At least one year of experience in Customer Support services. - Thorough and meticulous with extreme attention to detail - Proactive team player - Work to tight deadlines with a can-do attitude. Desirable - Previous experience in the travel sector or similar - GDS knowledge is a plus - Oriented business results - Versatility Additional Information Perks of working with us: How we work together: - An inclusive' friendly' and international environment (you'll be working with colleagues from +10 countries and over 48 nationalities) - Shorter working week (36h as full time) - Possibility to work remotely up to 8 weeks a year throughout the Spanish territory and within the EU How we learn together: - Access to e-learning platforms (e.g. Discovery) professional and managerial skills development training paths Other perks: - 2 paid days off per year for volunteering purposes - Occasional social events to foster connections among colleagues - Travel industry discounts and flash exclusive staff fares - We support our employees through life's significant moments with leave options (e.g parental responsibilities' marriages' bereavements' relocations' etc.) in line with local laws. Wish you were here? We do' too Selection process steps* : - HR interview (10-30 minutes) - 1st interview (Manager): soft skills + technical knowledge Our commitment to celebrate diversity and generate belonging At the heart of our culture is a commitment to inclusion across race' gender' age' sexual orientation' religion' gender identity or expression' and accessibility. We strongly believe in an equal opportunity space' which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints' as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel. Eligibility criteria: By submitting your information and application' you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
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Customer Service Representative
2 settimane fa
Agrigento, Provincia di Agrigento, Italia Nordson A tempo pienoNordson EFD' a leading provider of precision fluid dispensing systems' is seeking a dynamic and highly motivated individual to join our Customer Service team in Maastricht' the Netherlands' as a German and Italian speaking Customer Service Representative. We are committed to fostering a diverse and inclusive workplace and we are looking for candidates who...
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Customer Service Representative
2 settimane fa
Agrigento, Italia Nordson A tempo pienoNordson EFD' a leading provider of precision fluid dispensing systems' is seeking a dynamic and highly motivated individual to join our Customer Service team in Maastricht' the Netherlands' as a German and Italian speaking Customer Service Representative. We are committed to fostering a diverse and inclusive workplace and we are looking for candidates who...
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Customer Service Representative With Italian
2 settimane fa
Agrigento, Italia Envista A tempo pienoJob Description: The Customer Service Representative is responsible for providing exceptional customer service to our customers and support to the customer service team.This position deals front line with the customer and must always represent the company and our customer service philosophy with the utmost integrity.MAIN RESPONSIBILITIES: - Responsible for...
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Customer Service Representative with Italian
2 settimane fa
Agrigento, Italia Envista A tempo pienoJob Description: The Customer Service Representative is responsible for providing exceptional customer service to our customers and support to the customer service team. This position deals front line with the customer and must always represent the company and our customer service philosophy with the utmost integrity. MAIN RESPONSIBILITIES: - Responsible for...
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Customer Service Representative
2 settimane fa
Agrigento, Italia Nordson A tempo pienoNordson EFD' a leading provider of precision fluid dispensing systems' is seeking a dynamic and highly motivated individual to join our Customer Service team in Maastricht' the Netherlands' as a German and Italian speaking Customer Service Representative.We are committed to fostering a diverse and inclusive workplace and we are looking for candidates who...
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Customer Service Representative
4 ore fa
Agrigento, Italia Lastminute.Com A tempo pienoCompany DescriptionAt lastminute.com we live for the holidays.We are the European Travel-Tech leader in Dynamic Holiday Packages.With technology we turn spontaneous thoughts into meaningful experiences, helping people travel the world.Job Title & LocationCustomer Service Representative – Italian SpeakerLocation: MadridWorking model: Hybrid (from Madrid) or...
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Customer Service Representative
1 settimana fa
Agrigento, Italia Lastminute.Com A tempo pienoCompany Description At lastminute.com' we live for the holidays.We are the European Travel-Tech leader in Dynamic Holiday Packages.With technology' we turn spontaneous thoughts into meaningful experiences' helping people travel the world.The job in brief: Job Title - Customer Service Representative - Italian Speaker Location - Madrid Working model - Hybrid...
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Customer Service Representative with Italian
3 settimane fa
Agrigento, Provincia di Agrigento, Italia CPM International A tempo pieno 18 €Who Are We: CPM CX is a global leader in customer service' sales' and technical support solutions. With a presence in over 30 countries' we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self. Our Client: Is a global leader in hygiene' health' and nutrition'...
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Customer Service Representative With Italian
2 settimane fa
Agrigento, Italia Cpm International A tempo pienoWho Are We: CPM CX is a global leader in customer service' sales' and technical support solutions.With a presence in over 30 countries' we provide multilingual support tailored to diverse markets.We celebrate diversity and foster an inclusive workplace where you can be your authentic self.Our Client: Is a global leader in hygiene' health' and nutrition'...
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Customer Service Representative with Italian
2 settimane fa
Agrigento, Italia CPM International A tempo pienoWho Are We: CPM CX is a global leader in customer service' sales' and technical support solutions. With a presence in over 30 countries' we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self. Our Client: Is a global leader in hygiene' health' and nutrition'...
