Chief of Staff

Join the future of entrepreneurship in ItalyLexDo.it is revolutionising how entrepreneurs start and manage a new business. Our mission is to ensure that anyone launching a new venture is never slowed down by legal, fiscal, or accounting hurdles. We are here to make a complex process simple, efficient, and truly innovative. Why LexDo.it? • We are the leaders in opening a new business online in Italy • 400,000+ satisfied users across Italy • A young, fast-growing company with ambitious goals • Over €4M raised to date • A 360° service: legal, tax, and accounting support — all online, all streamlined We're hiring a Chief of Staff — Milan (Hybrid) Reporting to: CEO & Founder Scope: You'll influence ~80 people across the organisation Who we're looking for We are searching for a Chief of Staff who can operate as the CEO's trusted partner and force-multiplier. Someone who transforms strategy into action, orchestrates company cadence, unblocks teams daily, and frees the founders to focus on product vision, fundraising, and market expansion. High performers in this role typically progress to a VP Operations or COO track within 18–30 months. Key Responsibilities • Run the operating rhythm end-to-end: weekly exec, monthly business reviews, quarterly OKRs, systematic blocker removal. • Lead 2–3 cross-functional "tiger team" projects each quarter (e.g., redesign hiring funnel, cut onboarding time from 10 → 5 days). • Standardise onboarding/offboarding, performance reviews, and L&D in partnership with People Ops. • Build unified dashboards and maintain clear, up-to-date process documentation. • Own board-pack narrative, investor communications, and due-diligence data rooms. Required Skills & Experience • 4–8 years in strategy consulting, business operations, investment banking, or product/ops roles in high-growth environments. • Proven track record in running cross-functional projects with measurable impact. • Strong analytical capability: advanced Excel/G-Sheets, basic SQL/BI, fast modelling and slide-building. • Fluency in Italian and English. • High trust, low ego; able to manage confidential information and challenge leaders constructively. Nice-to-have • Experience in legal-tech, fintech, or regulated B2B services. • Familiarity with service-delivery KPIs and partner workflows. • Knowledge of Notion, Airtable, Looker/Metabase, Asana/Jira, Deel. • Exposure to board or investor reporting. What success looks like • Founders recover 20+ hours/week for vision, product, and fundraising. • Company cadence runs smoothly and predictably: meetings on time, owners assigned, follow-through trackable. • Hiring and onboarding cycle time drops by 30% without increasing headcount. • Revenue and margin forecasting accuracy within ±10% each quarter. Compensation & Growth • Base salary: €65k–€85k depending on experience. • Remote-friendly policy, learning stipend, top-tier MacBook, optional COO mentorship budget. • Growth path: operational ownership → multi-function leadership → Head of Ops / COO in 2–3 years. Our Values • Flexibility & autonomy: we trust you, what matters is the outcome. • Continuous learning: we invest in your growth and expect you to do the same. • Individual responsibility: your insights and contributions will shape the future of LexDo.it. How to apply Send your CV + a short note explaining which process at LexDo.it you would streamline first and how you would measure success. We respond to all applications within 5 business days. Are you ready to grow with us? We can't wait to meet you. Apply now.