Customer Order Management Representative
2 settimane fa
Customer Order Management RepresentativeLocation: Milano, Lombardia, ItalyDepartment: Supply Chain Planning for Cummins EuropeOrganization: Cummins Inc.Role Category: On-site with FlexibilityJob Type: OfficeEmployment Type: Full-timeReqID: Relocation Package: No100% On-Site: NoResponsibilitiesServe as the primary point of contact for the Italy-based PowerGen Projects team, managing purchase requests, purchase orders, customer orders, and coordinating transportation and logistics for gensets and parts.Plan and organize the full order-to-delivery process, ensuring correct export/customs documentation, compliance with regulations, and on-time delivery to customer sites.Manage all Customer Order Management (COM) tasks for assigned PowerGen project accounts across Europe, supporting customers throughout the entire order lifecycle.Act as a single point of contact to customers, distribution centers, manufacturing sites, and cross‑functional teams, ensuring accurate documentation and continuous communication.Investigate and resolve complex customer inquiries and escalations by leveraging system knowledge, process understanding, and detailed research, while maintaining accurate records.Support the transition of work into the new COM structure and participate in transformation activities to improve service delivery to the PowerGen group.Liaise with customers and manufacturing locations on quality issues by submitting non‑conformance claims and supporting customer visits, reporting, and documentation requirements.Contribute to departmental improvement by understanding COM policies and metrics, preparing internal and external reports, and participating in or leading process improvement initiatives.QualificationsExperience in supply chain planning and customer-facing roles, with the ability to manage complex order processes and interact confidently with external stakeholders.Strong problem‑solving and organizational skills, able to coordinate multiple tasks, resolve issues proactively, and maintain accuracy in a fast‑paced environment.Excellent communication and collaboration abilities, skilled at building customer relationships, working across teams, and delivering clear, audience‑focused communication.Proficient in English and MS Office tools (Excel, Word, etc.), with the technical capability to manage data, documentation, and system‑based workflows effectively.Experience in a supply chain planning position.Experience using ERP systems.Experience in a customer‑facing role would be beneficial but is not mandatory.Seniority LevelEntry levelJob FunctionOtherIndustriesManufacturing#J-18808-Ljbffr
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Customer Order Management Representative
2 settimane fa
Milano, Italia Cummins Inc. A tempo pieno**DESCRIPTION** We are looking for a talented **Customer Order Management Representative** to join our team specializing in **Supply Chain Planning** for our **Cummins Italy Supply Chain department** in **Milano, Italy.** **In this role, you will make an impact in the following ways**: - Streamlining Order Processes: Manage the entire order life cycle to...
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Customer Order Management Representative
4 settimane fa
Milano, Italia Cummins Europe A tempo pienoCustomer Order Management Representative Location: Milano, Lombardia, Italy Department: Supply Chain Planning for Cummins Europe Organization: Cummins Inc. Role Category: On-site with Flexibility Job Type: Office Employment Type: Full-time ReqID: Relocation Package: No 100% On-Site: No Responsibilities Serve as the primary point of contact for the...
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Customer Order Management Representative
2 settimane fa
milano, Italia PowerToFly A tempo pienoDESCRIPTIONWe are looking for a talented Customer Order Management Representative to join our team specializing in Supply Chain Planning for Cummins in Milano, Lombardia, Italy.In this role, you will make an impact in the following ways:Serve as the primary point of contact for the Italy-based PowerGen Projects team, managing purchase requests, purchase...
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Customer Order Management Representative...
7 giorni fa
Milano, Italia Powertofly A tempo pienoDESCRIPTION We are looking for a talented Customer Order Management Representative to join our team specializing in Supply Chain Planning for Cummins in Milano, Lombardia, Italy.In this role, you will make an impact in the following ways:- Serve as the primary point of contact for the Italy-based PowerGen Projects team, managing purchase requests, purchase...
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Customer Order Management Representative
2 settimane fa
Milano, Italia Cummins Inc. A tempo pieno**DESCRIPTION** We are looking for a talented **Customer Order Management Representative** to join our team specializing in **Supply Chain Planning** for **Cummins** in **Milano, Lombardia, Italy.** **In this role, you will make an impact in the following ways**: - Serve as the primary point of contact for the Italy-based PowerGen Projects team, managing...
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Customer Order Management Representative
2 settimane fa
Milano, Italia Cummins Europe A tempo pienoCustomer Order Management RepresentativeLocation: Milano, Lombardia, ItalyDepartment: Supply Chain Planning for Cummins EuropeOrganization: Cummins Inc.Role Category: On-site with FlexibilityJob Type: OfficeEmployment Type: Full-timeReqID:Relocation Package: No100% On-Site: NoResponsibilitiesServe as the primary point of contact for the Italy-based PowerGen...
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Customer Order Management Representative
2 settimane fa
Milano, Italia Powertofly A tempo pienoDESCRIPTIONWe are looking for a talentedCustomer Order Management Representativeto join our team specializing inSupply Chain PlanningforCumminsinMilano, Lombardia, Italy.In this role, you will make an impact in the following ways:Serve as the primary point of contact for the Italy-based PowerGen Projects team, managing purchase requests, purchase orders,...
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Customer Order Management Representative
5 giorni fa
Milano, Italia Cummins A tempo pieno**Career Path**: Supply Chain Planning **Organization**: Cummins Inc. **Role Category**: Hybrid **Job Type**: Office **ReqID**: 2416452 We are looking for a talented **CUSTOMER ORDER MANAGEMENT REPRESENTATIVE (POWERGEN PROJECTS)** to join our team, supporting Power Generation (PowerGen) projects across Europe, with a focus on the Italian market. This...
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European Customer Order
2 settimane fa
Milano, Italia Powertofly A tempo pienoA leading company in Supply Chain Management is seeking a Customer Order Management Representative in Milano.This role will involve managing order processes, liaising with customers, and ensuring compliance with documentation and regulations.Candidates should have supply chain planning experience, strong organizational skills, and excellent communication...
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European Customer Order
1 settimana fa
milano, Italia PowerToFly A tempo pienoA leading company in Supply Chain Management is seeking a Customer Order Management Representative in Milano. This role will involve managing order processes, liaising with customers, and ensuring compliance with documentation and regulations. Candidates should have supply chain planning experience, strong organizational skills, and excellent communication...
