Order Management
2 settimane fa
To strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associate with professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and suppliers. The Associate will take ownership of order management operations, actively contribute to process improvements, and ensure the delivery of an exceptional service standard throughout the order lifecycle. Key Responsibilities Deliver high-quality customer support (in English) via e-mail and phone, ensuring a professional and personalized service. Manage the full order lifecycle, actingas the primary point of contact for artisans and customers on allorder-relatedmatters. Anticipate and resolveoperationalissues after orderconfirmation (e.g., production or delivery delays) and during shipping (e.g., customs clearance). Build and maintain strong relationships with artisans, recommending the mosteffectivesolutions to balance client needs and company objectives. Collaborate closely with internal teams (Logistics, Marketplace, Finance, Technology, Sales, and Mercati) to guarantee a seamless order and customer experience, with strong focus on cross-team alignment. Take ownership of cross-team projects and develop leadership skills, including autonomous management of complex orders and mentoring junior team members. Identify opportunities to optimize internal order management and customer care processes, sharing insights and proposing improvements. Support initiatives aimed at enhancing customer satisfaction and long‑term loyalty. #J-18808-Ljbffr
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Order to Cash
4 settimane fa
Milano, Italia Vertiv A tempo pienoAt Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $ billion in sales, a strong customer base and global reach spanning nearly 70 countries,...
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Order to Cash
2 settimane fa
milano, Italia Vertiv A tempo pienoAt Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $ billion in sales, a strong customer base and global reach spanning nearly 70 countries,...
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Order To Cash
3 giorni fa
Milano, Italia Vertiv A tempo pienoAt Vertiv, we're on a mission to empower the people that will power the future.From a simple swipe to life-changing medicines, from push notifications to generative AI.We design, manufacture, and service the products and solutions that keep the world connected.With $ billion in sales, a strong customer base and global reach spanning nearly 70 countries, we...
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Order Management
2 settimane fa
Milano, Lombardia, Italia Artemest A tempo pienoArtemest is a company specialized in Italian craftsmanship and design through a curated selection of handmade furniture, lighting, décor, and art by top artisans and brands. It serves private clients and professionals worldwide through its online store, New York gallery, bespoke design services, and large-scale interior projects via Artemest...
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Customer Order Management Representative
2 settimane fa
Milano, Italia Cummins Inc. A tempo pieno**DESCRIPTION** We are looking for a talented **Customer Order Management Representative** to join our team specializing in **Supply Chain Planning** for our **Cummins Italy Supply Chain department** in **Milano, Italy.** **In this role, you will make an impact in the following ways**: - Streamlining Order Processes: Manage the entire order life cycle to...
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Order Management
4 settimane fa
milano, Italia Industria del legno e dei mobili A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactive Order Management & Customer Relationship Associate with professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
5 giorni fa
milano, Italia Artemest S.r.l. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associatewith professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
2 settimane fa
milano, Italia Artemest S.r.l. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associatewith professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
1 giorno fa
Milano, Italia Artemest S.R.L. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associatewith professional proficiency in English.This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
2 settimane fa
Milano, Italia Artemest S.r.l. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associate with professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
