Order Management
2 settimane fa
To strengthen its team, Artemest is looking for a motivated, organized, and proactive Order Management & Customer Relationship Associate with professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and suppliers. The Associate will take ownership of order management operations, actively contribute to process improvements, and ensure the delivery of an exceptional service standard throughout the order lifecycle.Key ResponsibilitiesDeliver high-quality customer support (in English) via e-mail and phone, ensuring a professional and personalized service.Manage the full order lifecycle, actingas the primary point of contact for artisans and customers on allorder-relatedmatters.Anticipate and resolveoperationalissues after orderconfirmation (e.g., production or delivery delays) and during shipping (e.g., customs clearance).Build and maintain strong relationships with artisans, recommending the mosteffectivesolutions to balance client needs and company objectives.Collaborate closely with internal teams (Logistics, Marketplace, Finance, Technology, Sales, and Mercati) to guarantee a seamless order and customer experience, with strong focus on cross-team alignment.Take ownership of cross-team projects and develop leadership skills, including autonomous management of complex orders and mentoring junior team members.Identify opportunities to optimize internal order management and customer care processes, sharing insights and proposing improvements.Support initiatives aimed at enhancing customer satisfaction and long‑term loyalty.#J-18808-Ljbffr
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Order Management Specialist
1 settimana fa
Milano, Italia Vodafone A tempo pieno**Role purpose**: The Order Management Specialist will be responsible for providing assistance in regards to order management, reporting and analysing **Key accountabilities and decision ownership**: - Able to manage the e2e purchasing process (from PO issuing to PO acceptance): - Manage the data preparation steps for order issuing (es. Asset creation) -...
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Order to Cash
2 settimane fa
Milano, Italia Vertiv A tempo pienoAt Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $ billion in sales, a strong customer base and global reach spanning nearly 70 countries,...
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Order Management Associate
5 giorni fa
Milano, Italia Artemest A tempo pienoArtemest is the first curated online marketplace to bring the best Italian luxury crafts in the categories of design furniture, lighting and home décor to an audience of art connoisseurs and beauty lovers around the world. Our mission is to preserve the rich Italian cultural heritage and become the destination where the most beautiful things on Earth can...
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Order Management
1 settimana fa
Milano, Italia Industria Del Legno E Dei Mobili A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactive Order Management & Customer Relationship Associate with professional proficiency in English.This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
4 settimane fa
milano, Italia Artemest S.r.l. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associatewith professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
1 settimana fa
Milano, Italia Artemest S.R.L. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associatewith professional proficiency in English.This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
7 giorni fa
Milano, Italia Artemest S.R.L. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associatewith professional proficiency in English.This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
2 settimane fa
Milano, Italia FDM BUSINESS SERVICES SRL A tempo pienoFDM Business Services azienda leader nel settore della Gestione Documentale e BPO, offre servizi integrati e multicanale a supporto di tutte le fasi di vita e gestione dei documenti. Attualmente siamo alla ricerca di nuove risorse con profilo ORDER MANAGEMENT da inserire c/o nostro cliente. La risorsa sarà inserita da un nostro cliente di primaria...
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Order Management
1 giorno fa
Milano, Italia Artemest S.r.l. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associate with professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
2 settimane fa
Milano, Italia FDM BUSINESS SERVICES SRL A tempo pienoFDM Business Services azienda leader nel settore della Gestione Documentale e BPO, offre servizi integrati e multicanale a supporto di tutte le fasi di vita e gestione dei documenti. Attualmente siamo alla ricerca di nuove risorse con profilo ORDER MANAGEMENT. La risorsa sarà inserita da un nostro cliente di primaria importanza (Milano centro) e si...
