Senior Specialist Esm It Global

In the Automotive division, you will shape the mobility of tomorrow. System solutions in the areas of Battery Solutions, Structural Lightweight, Aerodynamics and Propulsion. This means: We protect the environment while also improving the driving experience of millions of vehicles. The Röchling Group has been shaping industry worldwide for more than 200 years. We transform the lives of people every day with our customized plastics: they reduce the weight of cars, make medication packaging more secure and improve industrial applications. Our workforce of 11,681 people is located in the places where our customers are – in 83 locations in 25 countries. Senior Specialist ESM IT Global (m/f/x)Where we need you The Sr. Specialist ESM IT Global operates within the Enterprise Service Management (ESM) Competence Center of the Röchling Automotive Division, reporting to the ESM IT Global Manager. The role is accountable for driving the design, implementation, and evolution of global ESM solutions across the Automotive Division’s global footprint. This senior position is responsible for harmonizing processes, integrating tools, automating workflows, and ensuring high-quality service delivery across all regions, directly supporting the Division’s IT&Digital Target Operating Model 2.0 and its shift toward Digitalization and AI. Main responsibilitiesLead the design, implementation, and optimization of ESM services, workflows, and ITIL processes. Manage and standardize the divisional Service Catalogue across regions. Develop and maintain integrations with key systems (SharePoint, Azure AD, SAP, APIs) and drive automation initiatives. Oversee global administration of ESM and Confluence platforms, ensuring performance, governance, and effective knowledge management. Collaborate with regional teams (Europe, Americas, Asia) on KPI alignment, process compliance, and local rollouts. Design and maintain dashboards and reports for SLAs, automation, and performance monitoring. Ensure adherence to ITIL best practices, security standards, and continuous improvement goals. Serve as subject matter expert and advisor for ESM and Confluence, supporting platform operations and roadmap development. How to convince usBachelor’s in Computer Science, Business/Management, or related field. ITIL v4 Certification (Managing Professional preferred). Atlassian Confluence Admin or Atlassian Certified Professional desirable. 5+ years’ experience with global ITSM/ESM platforms. Strong knowledge of Service Catalogue, ITIL/ESM processes, and automation. Experience with Confluence and Atlassian tools (Jira, Automation for Jira) and integrations (Microsoft 365, Azure AD, monitoring tools). We’re looking for someone with strong project management skills and the ability to coordinate effectively in a complex, international environment. You excel at communicating and building relationships with stakeholders, knowing how to train, engage, and influence teams across different regions. You have an analytical mindset and can turn KPIs and business needs into practical, measurable improvements. Proactive and self-driven, you know how to maintain a balance between global standards and local flexibility. What we offerIndividualized new‑hire training plan, flexible working hours, overtime compensation, working time account, opportunity to work from home, free on‑site parking, company canteen, supplementary pension plan, access to the Corporate Benefits web platform and discounts with local businesses. Opportunity for professional and personal growth in a fast‑paced environment with challenging objectives. Consistent access to both internal and external training programs for personal and organizational development. Certified as a Famiglia&Lavoro Audit‑approved entity by the Autonomous Province of Bolzano. The opportunity to work within a modern, technologically advanced production plant while experiencing the values of an international family‑owned business. Senior SAP FI‑CO Specialist (m/f/x)Where we need you We are seeking an experienced Senior SAP FI‑CO Specialist to join our SAP Competence Center Global. In this strategic role, you will work closely with our Module Manager, supporting core activities and projects that drive our digital transformation and global harmonization initiatives. Main responsibilitiesActively support the implementation and ongoing development of S/4HANA as part of our digital transformation as an IT Reference Member Go4 (S4 Pre‑Project). Serve as a technical lead for global SAP project implementations. Manage 2nd level support and module customization globally. Focus on managing incidents and changes for FI/CO modules on a global level. Support to the Global FI‑Standard and Harmonization Concept. Ensure the creation and actual FI Technical Documentation. Collaborate closely with the global team to continuously design and optimize processes. Act as a vital link between Concept Key Users and both internal and external developers. How to convince usCompleted studies in (business) Informatics or a related field. Strong experience with SAP FI module customization and process design in SAP R/3; familiarity with SAP SD/MM is a plus. Project management experience is preferred, along with expertise in managing external IT service providers. Proficient in English (B2 level or above). Willingness to travel. The ideal candidate has strong analytical and problem‑solving abilities, with a structured and detail‑oriented approach to work. You’re a team player, enthusiastic about international collaboration and have excellent communication and concept development skills. What we offerIndividualized new‑hire training plan, flexible working hours, overtime compensation, working time account, opportunity to work from home, free on‑site parking, company canteen, supplementary pension plan, access to the Corporate Benefits web platform and discounts with local businesses. Opportunity for professional and personal growth in a fast‑paced environment with challenging objectives. Consistent access to both internal and external training programs for personal and organizational development. Certified as a Famiglia&Lavoro Audit‑approved entity by the Autonomous Province of Bolzano. The opportunity to work within a modern, technologically advanced production plant while experiencing the values of an international family‑owned business. #J-18808-Ljbffr