IT Service Specialist
2 settimane fa
In the Automotive division, you will shape the mobility of tomorrow. System solutions in the areas of Battery Solutions, Structural Lightweight, Aerodynamics and Propulsion. This means: We protect the environment while also improving the driving experience of millions of vehicles. The Röchling Group has been shaping industry. Worldwide. For more than 200 years. We transform the lives of people every day with our customized plastics: they reduce the weight of cars, make medication packaging more secure and improve industrial applications. Our workforce of 11.681 people is located in the places where our customers are – in 83 locations in 25 countries. For our Laives (BZ) location, we are looking for a: IT Service Specialist (m/f/x) Where we need you The IT Service Specialist operates within the Enterprise Service Management (ESM) Competence Center of the Röchling Automotive Division, reporting to the ESM IT Global Manager. The role is accountable for driving the design, implementation, and evolution of global ESM solutions across the Automotive Division’s global footprint. This senior position is responsible for harmonizing processes, integrating tools, automating workflows, and ensuring high-quality service delivery across all regions, directly supporting the Division’s IT&Digital Target Operating Model 2.0 and its shift toward Digitalization and AI. Main responsibilities: Lead the design, implementation, and optimization of ESM services, workflows, and ITIL processes. Manage and standardize the divisional Service Catalogue across regions Develop and maintain integrations with key systems (SharePoint, Azure AD, SAP, APIs) and drive automation initiatives Oversee global administration of ESM and Confluence platforms, ensuring performance, governance, and effective knowledge management Collaborate with regional teams (Europe, Americas, Asia) on KPI alignment, process compliance, and local rollouts Design and maintain dashboards and reports for SLAs, automation, and performance monitoring. Ensure adherence to ITIL best practices, security standards, and continuous improvement goals Serve as subject matter expert and advisor for ESM and Confluence, supporting platform operations and roadmap development How to convince us Bachelor’s in Computer Science, Business/Management, or related field ITIL v4 Certification (Managing Professional preferred) Atlassian Confluence Admin or Atlassian Certified Professional desirable 5+ years’ experience with global ITSM/ESM platforms Strong knowledge of Service Catalogue, ITIL/ESM processes, and automation Experience with Confluence and Atlassian tools (Jira, Automation for Jira) and integrations (Microsoft 365, Azure AD, monitoring tools) Skills in dashboarding/reporting (Power BI or similar) English B2/C1 required; German a plus. We’re looking for someone with strong project management skills and the ability to coordinate effectively in a complex, international environment. You excel at communicating and building relationships with stakeholders, knowing how to train, engage, and influence teams across different regions. You have an analytical mindset and can turn KPIs and business needs into practical, measurable improvements. Proactive and self-driven, you know how to maintain a balance between global standards and local flexibility. What we offer Individualized new-hire training plan, flexible working hours, overtime compensation, working time
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Specialista IT
4 settimane fa
Trentino-Alto Adige, Italia Human Value A tempo pienoPer un Gruppo Industriale Italiano, Leader di settore, specializzato nella progettazione, produzione e vendita di macchinari di alta gamma a livello Globale, stiamo ricercando un/una IT SPECIALIST . Il Ruolo La figura, a diretto riporto del ICT Manager, sarà coinvolta nella progettazione, gestione e manutenzione delle Infrastrutture Informatiche aziendali....
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Specialista It
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Trentino-Alto Adige, Italia Human Value A tempo pienoPer un Gruppo Industriale Italiano, Leader di settore, specializzato nella progettazione, produzione e vendita di macchinari di alta gamma a livello Globale, stiamo ricercando un / una IT SPECIALIST . Il Ruolo La figura, a diretto riporto del ICT Manager, sarà coinvolta nella progettazione, gestione e manutenzione delle Infrastrutture Informatiche...
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IT Specialist
2 settimane fa
trentino alto adige, Italia ADECCO ITALIA S.p.A. A tempo pienoProfilo Per importante realtà della Val di Non stiamoricercando un IT Specialist. Responsabilità La risorsa si occuperà della gestione dei dispositivi IT delle utenze aziendali, della risoluzione delle problematiche hardware e software, dell’amministrazione delle infrastrutture Server. Skill e Professionalità Esperienza nella mansione di almeno 3 anni....
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Senior Specialist Esm It Global
3 settimane fa
Trentino-Alto Adige, Italia Röchling Automotive A tempo pienoIn the Automotive division, you will shape the mobility of tomorrow. System solutions in the areas of Battery Solutions, Structural Lightweight, Aerodynamics and Propulsion. This means: We protect the environment while also improving the driving experience of millions of vehicles. The Röchling Group has been shaping industry worldwide for more than 200...
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IT-Lizenzmanager (w/m/d)
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trentino alto adige, Italia Raiffeisen Information Service KonsGmbH A tempo pienoOverview Wir sind die Raiffeisen Information Service Konsortial GmbH (RIS) und bieten speziell auf Banken zugeschnittene IT-Lösungen. Jeder zweite Südtiroler Bankkunde nutzt unsere IT-Dienstleistungen. Mit 190 Mitarbeiter*innen zählen wir zu den größten IT-Unternehmen in Südtirol. Responsibilities Du bist der/die Ansprechpartner:in für alle Fragen,...
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Senior Specialist ESM IT Global
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Trentino-Alto Adige, Italia Roechling Industrial Pte Ltd A tempo pienoSenior Specialist ESM IT Global (m/f/x) – Roechling Industrial (Singapore) Pte LtdLocation: Laives (BZ), Italy Employment type: Full time Professional Level: Professional experienced Division: Automotive The Sr. Specialist ESM IT Global operates within the Enterprise Service Management (ESM) Competence Center of the Röchling Automotive Division, reporting...
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Senior IT Workplace Administrator
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Senior Global ITSM/ESM Specialist — Automation
3 settimane fa
Trentino-Alto Adige, Italia Röchling Automotive A tempo pienoA global automotive solutions provider in Italy is seeking a Senior Specialist ESM IT Global. You will lead the design and optimization of ESM services, ensuring high-quality service delivery across regions. The ideal candidate has a Bachelor's degree and extensive experience in managing ITSM platforms, along with strong project management and analytical...
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Senior Specialist Esm It Global
3 settimane fa
Trentino-Alto Adige, Italia Röchling A tempo pienoWhere we need you The Sr. Specialist ESM IT Global operates within the Enterprise Service Management (ESM) Competence Center of the Röchling Automotive Division, reporting to the ESM IT Global Manager. The role is accountable for driving the design, implementation, and evolution of global ESM solutions across the Automotive Division’s global footprint....
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Senior Specialist Esm It Global
3 settimane fa
Trentino-Alto Adige, Italia Röchling A tempo pienoWhere we need you The Sr. Specialist ESM IT Global operates within the Enterprise Service Management (ESM) Competence Center of the Röchling Automotive Division, reporting to the ESM IT Global Manager. The role is accountable for driving the design, implementation, and evolution of global ESM solutions across the Automotive Division's global footprint. This...
