AFTER SALES SERVICE EMPLOYEE
4 settimane fa
AFTER SALES SERVICE EMPLOYEE – Bvlgari Bulgari Italia’s flagship store in Roma, Via Condotti, is seeking an After Sales Service Employee. Reporting to the After Sales Service Manager, the employee will ensure seamless Care Services and a positive client experience through proactive communication and efficient administration, managing the full repair cycle from receiving items and recording client/product information to coordinating with service centers, updating clients, and managing logistics. Responsibilities Take in charge items to repair, keying in and managing all client and product data, filling in the appropriate Service form in CRM system. Manage the entire estimate process, providing prompt updates to clients. Check the repair status, contacting service centers and clients for any updates (item repair status, item delivery to store, etc.). Monitor and coordinate deadlines for care services to clients to ensure timely contact. Perform all administrative activities to ship items to the Regional Care Service Center. Be responsible for invoice processing. Coordinate the inventory of spare parts. Qualifications / Professional Capabilities 4‑5 years’ experience in After Sales Service/Care processes and systems Data management proficiency Quality management understanding Tech savvy English fluency Personal Competencies Client‑centric Impact driven Priority management Organized and efficient Adaptability Attention to detail Able to work in a fast‑paced environment Collaboration, being able to work in team Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Other Industries Retail Luxury Goods and Jewelry Referrals increase your chances of interviewing at Bvlgari by 2x. #J-18808-Ljbffr
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AFTER SALES SERVICE EMPLOYEE
2 settimane fa
giuliano di roma, Italia Bulgari A tempo pienoPosizioneBulgari Italia, within its prestigious flagship store in Roma, Via Condotti, is seeking an After Sales Service Employee.Reporting to the After Sales Service Manager, the After Sales Service Employee will ensure seamless Care Services and a positive client experience through proactive communication and efficient administration, managing the full...
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After Sales Regional Service Representative
7 giorni fa
Roma, Italia BYD Europe A tempo pienoAbout the role As the Regional After Sales Representative – Passenger Cars, He/She is responsible for building and maintaining a strong and customer-focused After Sales service level in the designated region. He/She supports the network of local dealers and dealer groups, focusing on high quality and mutual satisfaction. He/She plays an important role in...
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High Jewelry After Sales Service Specialist
4 giorni fa
Roma, Italia Bulgari A tempo pienoPosizione Within the High Jewelry Quality & After Sales department based in Rome, we are looking for a **High Jewelry After Sales Service Specialist**. Profilo - Support local markets for all After Sales Service activities, especially for repairs requested by the market (products owned by customer/local property/central property) and repairs of stock...
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After Sales Regional Service Representative
2 giorni fa
giuliano di roma, Italia BYD Europe A tempo pienoAbout the roleAs the Regional After Sales Representative – Passenger Cars, He/She is responsible for building and maintaining a strong and customer-focused After Sales service level in the designated region.He/She supports the network of local dealers and dealer groups, focusing on high quality and mutual satisfaction. He/She plays an important role in...
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F&B BU Service
2 settimane fa
roma, Italia EPTA A tempo pienoPurposeThe role is responsible for leading after‑sales service operations, customer support, and spare parts management within the assigned region.It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics,...
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F&B Bu Service
4 giorni fa
roma, Italia Epta A tempo pienoOverviewThe role is responsible for leading after‑sales service operations, customer support, and spare parts management within the assigned region.It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics,...
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F&B BU Service
1 settimana fa
Roma, Italia EPTA A tempo pienoPurpose The role is responsible for leading after‐sales service operations, customer support, and spare parts management within the assigned region. It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics,...
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F&B Bu Service
4 giorni fa
roma, Italia Epta Group A tempo pienoPurposeThe role is responsible for leading after-sales service operations, customer support, and spare parts management within the assigned region. It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics,...
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F&B Bu Service
2 giorni fa
roma, Italia Epta Group A tempo pienoPurposeThe role is responsible for leading after-sales service operations, customer support, and spare parts management within the assigned region. It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics,...
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Remote F&B After-Sales Senior Manager Service
1 settimana fa
Roma, Italia EPTA A tempo pienoA leading company in food and beverage service is looking for a professional to lead after-sales service operations in Rome, Italy. This position requires a background in Engineering or Business, with a focus on customer service and leadership. Responsibilities include overseeing after-sales operations, managing service teams, and ensuring high service...
