Deskside Support Technician
4 settimane fa
Skill Set: Deskside Support Level 1 Position: On-Demand (Dispatch) Language: English Location: Madonna Di Campiglio, Comiso Rg, Pomezia, Potenza, Reggio Calabria & Emilia, Italy Contract: B2B/Freelance Days per week: When the ticket is raised Key Responsibilities: 1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues. 2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices. 3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements. 4. Delivered support using tools such as SCCM, Intune, and ServiceNow for asset tracking, ticket resolution, and remote assistance. 5. Administered approved software installations, updates, and security patching in coordination with IT policies. 6. Provided remote and deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients. 7. Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement. 8. Offered VIP support and acted as the primary onsite contact during critical escalations or outages. 9. Supported printers, scanners, and peripheral devices, including troubleshooting and routine maintenance. 10. Assisted with Active Directory tasks, basic user account management, and smart hands support. 11. Maintained documentation of incident resolution, hardware inventory, and technical guides for internal reference. 12. Demonstrated familiarity with Windows OS environments, mobile device support, and basic MAC device handling. 13. Followed ITIL practices for incident, problem, and service request management in corporate environments
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Deskside Support Technician
6 giorni fa
Turin, Italia Altro A tempo pienoSkill Set Deskside Support Technician Level 1Position Full Time Employment (FTE)Location Padua, ItalyContract B2B / FreelanceLanguage English & Italian (B2 Certified)Key Responsibilities Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.Handled IMAC activities (Install,...
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Freelance Deskside Support Technician – Padua
4 giorni fa
Turin, Italia Altro A tempo pienoA recruitment agency is looking for a Deskside Support Technician Level 1 for a full-time position in Padua, Italy. The role entails providing comprehensive technical support for desktop systems, managing hardware and software issues, and ensuring compliance with IT policies. Candidates must be fluent in English and Italian, with an emphasis on...
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Deskside Support Technician
3 settimane fa
Turin, Italia Altro A tempo pienoSkill Set Deskside Support Level 1Position On-Demand (Dispatch)Language EnglishLocation Madonna Di Campiglio, Comiso Rg, Pomezia, Potenza, Reggio Calabria & Emilia, ItalyContract B2B / FreelanceDays per weekWhen the ticket is raisedKey ResponsibilitiesProvided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware,...
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Deskside Support Technician
4 settimane fa
Turin, Italia Sharp Brains Recruitment A tempo pienoSkill Set: Deskside Support Level 1Position: On-Demand (Dispatch)Language: EnglishLocation: Madonna Di Campiglio, Comiso Rg, Pomezia, Potenza, Reggio Calabria & Emilia, ItalyContract: B2B/FreelanceDays per week: When the ticket is raisedKey Responsibilities:1. Provided end-to-end technical support for desktop and laptop systems, includingtroubleshooting...
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Deskside Support Technician
4 settimane fa
Turin, Italia Sharp Brains Recruitment A tempo pienoSkill Set: Deskside Support Level 1 Position: On-Demand (Dispatch) Language: English Location: Madonna Di Campiglio, Comiso Rg, Pomezia, Potenza, Reggio Calabria & Emilia, Italy Contract: B2B/Freelance Days per week: When the ticket is raised Key Responsibilities: 1. Provided end-to-end technical support for desktop and laptop systems, including...
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Information Technology Support Technician
1 settimana fa
Turin, Italia Sharp Brains A tempo pienoJob Details: Position: IT Support Technician L1 (On-site) Role Type: Backfill Working Days: 5 Days in a week Contract duration: 1 year (extendable) Contract Type: Freelance / B2B contract Experience Required: More than 3 years as IT Support. Site Address: Modena,Italy (On-Site) Languages required: English (B2), Italian (C1) Role – Onsite Deskside Support...
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Information Technology Support Technician
2 settimane fa
Turin, Italia Sharp Brains A tempo pienoJob Details:Position: IT Support Technician L1 (On-site)Role Type: FTEWorking Days: 5 Days in a weekContract duration: 2 months (extendable)Contract Type: Freelance / B2B contractExperience Required: More than 3 years as IT Support.Site Address: Padova Metropolitan Area, Italy (On-Site)Languages required: English (B2), Italian (B2)Role – Onsite Deskside...
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Information technology support technician
6 giorni fa
Turin, Italia Sharp Brains A tempo pienoJob Details:Position: IT Support Technician L1 (On-site)Role Type: BackfillWorking Days: 5 Days in a weekContract duration: 1 year (extendable)Contract Type: Freelance / B2 B contractExperience Required: More than 3 years as IT Support.Site Address: Modena, Italy (On-Site)Languages required: English (B2), Italian (C1)Role – Onsite Deskside Support (L1/L2)...
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Field It Technician
3 settimane fa
Turin, Italia Hemmersbach A tempo pienoRole: We are looking for a Field IT Technician with experience in IT desktop support and endusers support at large multinational companies, in order to support our customers on site in the area of Rome. Main tasks of the job are: identify, diagnose, and resolve issues in computer hardware and software in systems such as Laptops, Desktops, Printers, Mobile...
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IT Support Specialist
3 settimane fa
Turin, Italia beBeeITSupport A tempo pienoAs a Field IT Technician, you will support customers on-site in the Milan area. The primary responsibilities of this role include: Identifying and resolving issues in computer hardware and software systems such as laptops, desktops, printers, mobile devices, and tablets. Providing general deskside support and imaging/re-imaging PCs.