First Level Technician
2 settimane fa
DESCRIZIONE RUOLO Il/La First Level Technician si occupa della gestione e risoluzione delle richieste di assistenza: è il punto di riferimento del cliente per la risoluzione della richiesta di assistenza e manutenzione. LE TUE ATTIVITÀ Gestire la lista assegnata di ticket di assistenza rispettandone la priorità e gli SLA. Essere il punto di riferimento del cliente per raccogliere informazioni tecniche di dettaglio, avendo cura di garantire costante aggiornamento e supporto. Svolgere l’analisi tecnica della criticità segnalata sull’impianto al fine di individuare la causa del guasto o malfunzionamento e possibili soluzioni di risoluzione Sviluppare modifiche e/o risolvere bug scoperti in fase di assistenza Interfacciarsi e collaborare con le aree di assistenza di Country e di Gruppo in caso di necessaria escalation dovuta alla complessità del problema Interfacciarsi con i fornitori per la risoluzione di criticità sugli impianti clienti di loro competenza Gestire operativamente il ticket interno sul CRM aziendale, avendo cura di tracciare le azioni svolte e la soluzione adottata IL TUO PROFILO Se hai maturato buone conoscenze di: Inglese (livello B2) Tedesco (non mandatorio ma apprezzato) Se hai maturato buone competenze di: Sviluppo SW (Vb .NET) Uso dei db relazionali (SQL Server, Oracle) Pensi di avere buone capacità di: Analisi Comunicazione efficace Gestione del conflitto Gestione dello stress Hai esperienza (anche minima) di help desk di 1 livello in ambito IT, sei disponibile a lavorare su turni e nei weekend. Aspettiamo la tua candidatura COSA TI OFFRIAMO Un percorso di apprendimento continuo Un ambiente di lavoro dinamico e stimolante Onboarding strutturato e formazione continuo Sede lavorativa: Vigliano Biellese (BI) Annuncio rivolto a candidati ambosessi (D.Lgs198/2006) #J-18808-Ljbffr
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PLC Technician
4 settimane fa
Piemonte, Italia Abylsen A tempo pieno3 days ago Be among the first 25 applicants Direct message the job poster from Abylsen ABYLSEN is an international engineering consulting group with 3300 employees and a turnover of 290 M€ in 2023. Created by a number of entrepreneurs in 2005, the group was born from a common development ambition across the major European regions and is now located in 42...
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Electromechanical Technician
4 settimane fa
Piemonte, Italia Makr Shakr A tempo pienoElectromechanical Technician (Travelling Support Technician / Trasfertista) – Makr Shakr We are looking for a skilled and motivated Electromechanical Technician to join our team. In this role, you will provide on‑site installation, maintenance, and technical support for our Robotic Bartender systems across the globe. The position requires frequent...
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Electrical Technician
4 settimane fa
Piemonte, Italia dSPACE A tempo pienoJoin to apply for the Electrical Technician (m/f/d) role at dSPACE To support our new office in Turin, we are looking for an Electrical Technician (m/f/d) to join us as soon as possible. Responsibilities Work independently, either alone or in teams, on defined work packages and project tasks in assembly (electrical and small mechanics), according to...
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IT Help Desk Technician
2 settimane fa
Piemonte, Italia Passport Health A tempo pienoAbout Us:Passport Health is the largest and leading provider of travel medicine and immunization services in North America. With 300 clinics across the U.S. and Canada, we are committed to providing first-class medical care and ensuring travelers are protected against vaccine-preventable diseases. Our team of highly trained healthcare professionals educates...
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Electrical Transfer Technician
3 settimane fa
Piemonte, Italia BOTTERO S.p.A. A tempo pienoPlace of work: Cuneo with trips in Italy and abroad equal to about 150 days per year. Our company is looking for an Electrical Transfer Technician. The candidate will have the opportunity to become part of a historical reality in the area, a world leader in the field of machinery for the production and processing of glass, involved in a process of expansion...
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Field Technician
3 settimane fa
Piemonte, Italia PIPECARE Group A tempo pienoPIPECARE EUROPE is currently looking for Field Technician to join our team. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and...
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Client Services Technician
3 settimane fa
Piemonte, Italia PIPECARE Group A tempo pienoPIPECARE EUROPE is currently looking for Field Technician to join our team. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and...
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Onderhoudsmonteur, engineer.
2 giorni fa
Piemonte, Italia Mase Consulting Ltd A tempo pienoField Service Engineer / Pharmaceutical Automation Technician Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex pharmaceutical equipment? Ready for your calling? This specialist equipment manufacturer is searching for a well-rounded Service Engineer / Service Technician to join...
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Field service engineer
2 giorni fa
Piemonte, Italia Mase Consulting Ltd A tempo pienoField Service Engineer / Pharmaceutical Automation Technician Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex pharmaceutical equipment? Ready for your calling? This specialist equipment manufacturer is searching for a well-rounded Service Engineer / Service Technician to join their...
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Onsite IT Technician
13 ore fa
Piemonte, Italia Hemmersbach A tempo pienoRole: We are looking for a Resident IT Technician with experience in Desktop / End-user Support within enterprise environment, preferably multinational companies. Your tasks are... Technical support IMAC and break-fix Support for hardware, such as workstation and mouse, keyboard, monitor, scanner, and non-MPS printer support Provide setup and technical...