Junior Customer Success Manager
1 giorno fa
The roleWe are now seeking a highly motivated Junior Customer Success Manager to join us in Milan. You will operate at the intersection of customer success and early-stage sales activities. The role involves supporting customer adoption while proactively engaging potential new customers through outbound initiatives.Responsibilities:Support customer onboarding and adoption in complex, technical environments, working alongside Solution Architects and Engineers.Act as a first point of contact for customers on product usage, basic technical questions, and best practices.Monitor customer usage, engagement, and health metrics to proactively identify risks and opportunities.Conduct outreach activities (via structured sequences with emails, cold calls, linkedin messages) to engage potential new customers and support pipeline generation.Qualify inbound and outbound leads, understanding customer needs and technical context.Participate in discovery calls and demo sessions.Align the BU manager and the Sales manager in periodic pipeline check-ins.Ensure a smooth handover between Sales, Pre-Sales, and Customer Success phases.Collect and share customer feedback with Product and Engineering teams to drive continuous improvement.Maintain accurate customer and prospect information in the CRM system.Support reporting on customer success and commercial metrics (e.g. adoption, satisfaction, retention, early pipeline indicators).1–2 years of experience within a B2B software or technology-driven environment.Degree in a related field.Strong passion for technology.Comfortable with outbound activities such as emails and calls.Familiarity with CRM tools (e.g. HubSpot or similar) is a plus.Fluency in English.We offer A competitive total-reward packageWe offer a four-dimension package: Compensation (fixed and variable) + Benefits + Growth opportunities + an inspiring Culture. Hybrid WorkplaceWe adopt a hybrid work scheme to support work-life balance, with an approach that combines 45% of the time working in the office and 55% working with flexibility. DE&IAs stated in our Manifesto we reject any form of discrimination and we strive every day to embrace diversity and to guarantee inclusion. L&D and perksTraining path and access to Mia-Platform hub with a variety of training courses.Team building and many surprising events.Corporate benefits platform with significant discounts on the purchase of different types of services (gyms, travel, technology, etc.).#J-18808-Ljbffr
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Junior Customer Success Manager...
2 ore fa
Milano, Italia Mia-Platform A tempo pienoThe role We are now seeking a highly motivated Junior Customer Success Manager to join us in Milan.You will operate at the intersection of customer success and early-stage sales activities.The role involves supporting customer adoption while proactively engaging potential new customers through outbound initiatives.Responsibilities:- Support customer...
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Junior Customer Success Manager
2 ore fa
Milano, Italia Mia-Platform A tempo pienoA leading technology firm in Milan seeks a motivated Junior Customer Success Manager to support customer onboarding and engagement in a hybrid work environment.You will be integral in facilitating customer success through product support and outreach activities, while collaborating with various teams.Ideal candidates have a degree in a related field,...
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Junior Customer Success Manager
4 ore fa
milano, Italia Mia-Platform A tempo pienoThe role We are now seeking a highly motivated Junior Customer Success Manager to join us in Milan. You will operate at the intersection of customer success and early-stage sales activities. The role involves supporting customer adoption while proactively engaging potential new customers through outbound initiatives. Responsibilities: Support customer...
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Junior Customer Success Manager
4 ore fa
milano, Italia Mia-Platform A tempo pienoA leading technology firm in Milan seeks a motivated Junior Customer Success Manager to support customer onboarding and engagement in a hybrid work environment. You will be integral in facilitating customer success through product support and outreach activities, while collaborating with various teams. Ideal candidates have a degree in a related field,...
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Junior Customer Success Manager
3 giorni fa
Via Milano, Italia Mia-Platform A tempo pienoThe role We are now seeking a highly motivated Junior Customer Success Manager to join us in Milan. You will operate at the intersection of customer success and early-stage sales activities. The role involves supporting customer adoption while proactively engaging potential new customers through outbound initiatives. Responsibilities:Support customer...
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Junior Customer Success Manager
1 giorno fa
Via Milano, Italia Mia-Platform A tempo pienoThe roleWe are now seeking a highly motivated Junior Customer Success Manager to join us in Milan. You will operate at the intersection of customer success and early-stage sales activities. The role involves supporting customer adoption while proactively engaging potential new customers through outbound initiatives.Responsibilities:Support customer...
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Junior Customer Success Manager
1 giorno fa
Milano, Italia Live Story A tempo pienoLive Story is a next-generation content management platform designed to simplify and accelerate digital storytelling. With our intuitive visual editor, Live Story empowers brands and teams to manage, publish, and optimize content effortlessly across all digital touchpoints. Trusted by leading companies, we combine flexibility, performance, and creativity to...
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Junior Customer Success Manager
2 ore fa
Milano, Italia Mia-Platform A tempo pienoThe roleWe are now seeking a highly motivatedJunior Customer Success Managerto join us in Milan.You will operate at the intersection of customer success and early-stage sales activities.The role involves supporting customer adoption while proactively engaging potential new customers through outbound initiatives.Responsibilities:Support customer onboarding...
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Junior Customer Success Manager
2 ore fa
Milano, Italia Mia-Platform A tempo pienoThe roleWe are now seeking a highly motivatedJunior Customer Success Managerto join us in Milan.You will operate at the intersection of customer success and early-stage sales activities.The role involves supporting customer adoption while proactively engaging potential new customers through outbound initiatives.Responsibilities:Support customer onboarding...
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Jr. Customer Success Manager
1 ora fa
Milano, Italia Flottando A tempo pienoAbout the roleWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands-on role...
