Guest Service Agent Turnante
7 giorni fa
Guest Service Agent Join Starhotels and become part of the Front Office team at our Complex hotels in Florence. As a Guest Service Agent you will be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure. Location Florence, Italy Metropolitan Area Responsibilities Being the friendly face that responds promptly to guest inquiries, providing information and assistance. Handling check‑in, check‑out activities as well as other related tasks. Efficiently managing guest messages and requests. Staying updated about hotel services, guest needs, and special events. Ensuring lobby and Front Desk standards and safety compliance. Adhering to policies and procedures when working front‑of‑house equipment and property management systems. Qualifications A unique personality and a true passion for hospitality. Experience in the role. Familiarity with Opera PMS for efficient operations. Ability to anticipate and resolve challenges and complaint resolution finesse. A commitment to delivering a high level of customer service. Versatility in handling various work scenarios. Enthusiasm when being assigned to both individual and team‑oriented tasks. Mastery of the local area, enhancing guest experiences. Languages Required Italian – fluently English – fluently Additional languages are a plus. Benefits Stylish uniforms with complimentary laundering. Exclusive discounted stays within the group. Discounts with out partners. Career Growth Exceptional career advancement opportunities through our Performance Management Program. An attractive compensation package based on your experience. The chance to be a part of an ambitious, caring organization. At Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognises and appreciates the uniqueness of each person and promotes diversity in all its nuances. This position is open to candidates of all backgrounds, regardless of ethnicity, gender, sexual orientation or disability. Join us to shape your outstanding career Send in your application and let's create exceptional memories together. #J-18808-Ljbffr
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Guest Service Agent Turnante
3 giorni fa
Firenze, Italia Starhotels A tempo pienoGuest Service AgentJoin Starhotels and become part of the Front Office team at ourComplex hotels in Florence.As aGuest Service Agentyou will be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.LocationFlorence, Italy Metropolitan AreaResponsibilitiesBeing the friendly face that responds promptly to...
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2023 - Guest Service Agent - Firenze
2 settimane fa
Firenze, Italia STARHOTELS S.P.A. A tempo pieno**Starhotels** is looking for a **Guest Service Agent** to become part of the front office team in **Florence**. As Guest Service Agent you will be the first point of contact for our Guests and, therefore, will be expected to perform the following tasks to the highest standards: - Perform all check-in and check-out activities as well as other related...
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Front Desk Guest Service Agent – Florence
3 giorni fa
Firenze, Italia Starhotels A tempo pienoA prestigious hotel group in Florence is seeking a Guest Service Agent to create memorable experiences for guests during their stay.Key responsibilities include handling guest inquiries, managing check-in and check-out processes, and ensuring compliance with safety standards.Candidates should have a passion for hospitality, experience in guest services, and...
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Front Desk Guest Service Agent – Florence
7 giorni fa
Firenze, Italia Starhotels A tempo pienoA prestigious hotel group in Florence is seeking a Guest Service Agent to create memorable experiences for guests during their stay. Key responsibilities include handling guest inquiries, managing check-in and check-out processes, and ensuring compliance with safety standards. Candidates should have a passion for hospitality, experience in guest services,...
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Guest Experience Agent
2 settimane fa
Firenze, Italia Borgo Pignano Florence A tempo pienoJob Description The Guest Experience Supervisor oversees the Guest experience team to deliver exceptional guest services, acting as a liaison between guests and the hotel, and managing various requests like reservations, transportation, and local recommendations.Key responsibilities include handling escalated guest issues, maintaining and exceeding our...
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Guest Experience Agent
2 settimane fa
Firenze, Italia Relais & Châteaux A tempo pienoThe Guest Experience Supervisor oversees the Guest experience team to deliver exceptional guest services, acting as a liaison between guests and the hotel, and managing various requests like reservations, transportation, and local recommendations. Key responsibilities include handling escalated guest issues, maintaining and exceeding our service standards,...
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Guest Experience Agent...
2 settimane fa
Firenze, Italia Relais & Châteaux A tempo pienoThe Guest Experience Supervisor oversees the Guest experience team to deliver exceptional guest services, acting as a liaison between guests and the hotel, and managing various requests like reservations, transportation, and local recommendations.Key responsibilities include handling escalated guest issues, maintaining and exceeding our service standards,...
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Guest Experience Agent
5 giorni fa
Firenze, Italia Four Seasons Hotels And Resorts A tempo pienoAbout Four Seasons: Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Guest Experience Concierge
4 settimane fa
firenze, Italia Sonder A tempo pienoA leading hospitality company in Florence is seeking a Front Desk Hospitality Agent to provide exceptional guest service. The ideal candidate will have customer service experience, strong problem-solving skills, and the ability to thrive in a fast-paced environment. Responsibilities include guiding guests, handling inquiries, and maintaining cleanliness in...
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Guest Experience Agent...
3 giorni fa
Firenze, Italia Four Seasons Hotel Firenze A tempo pienoAbout Four Seasons:Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
