Manager, Communications

DescriptionEssential ResponsibilitiesDevelop and implement strategic communication plans to support business goals.Oversee the creation and distribution of communication materials across various channels.Manage relationships with media, stakeholders, and partners to enhance the company's reputation.Analyze communication metrics and adjust strategies to improve effectiveness.Collaborate with senior leadership to align communication efforts with corporate objectives.Provide guidance and mentorship to the communications team, fostering professional growth.Expected Qualifications5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.Additional Responsibilities & Preferred QualificationsYour day-to-day :Develop and execute bold PR & communications strategies for launches, expansions, and industry leadership across Italy, France and Iberia.Lead cross-market initiatives to ensure messaging consistency and campaign alignment across markets, channels and cultures.Build and nurture relationships with media, influencers, and industry partners to maximize coverage and credibility.Manage regional communications budget and agency / paid-media spend; oversee forecasting, spend tracking and basic ROI reporting.Integrate earned media, influencer partnerships, paid content, and social platforms into cohesive programs that scale regionally.Lead reputational risk management and crisis communications for regional issues and incidents.Manage external agencies : briefing, coordination, performance evaluation, and ensuring alignment to business priorities and timelines.Collaborate with product, marketing, sales and data teams to amplify campaigns and measure impact using data-driven insights.What do you need to bring :Required7+ years in PR & communications roles, with proven success in complex, multi-market environments.Native-level fluency in Italian and English (spoken & written).Deep expertise in media relations, storytelling, and paid media strategies.Demonstrable experience running integrated communications campaigns (earned, paid, owned, influencer).Experience in fintech / technology / financial services or adjacent regulated industries.Strong stakeholder management, cross-functional collaboration, and track record managing multi-market launches.Experience in crisis communications and reputational risk mitigation.PreferredFluency in French or Spanish (strong advantage).Experience leading a regional team or managing senior agency partners.Strong competencies in measuring communications ROI and using analytics to optimize programs.Experience executing influencer programs at scale.Degree in Communications, Journalism, Marketing, or related discipline.Our BenefitsAt PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit.Commitment to Diversity and InclusionPayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.Belonging at PayPalOur employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.#J-18808-Ljbffr