Bilingual Virtual Assistant for Short-term Customer Support | Full-Remote Job
2 settimane fa
We are seeking abilingual Virtual Assistantfluent inItalianandEnglishto manage customer support for our short-term rental business. This is aremoteposition, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.Theroleinvolves handling guest messages, assisting with check-in and check-out, and addressing general requests. Experience in the hospitality sector and familiarity with digital tools are essential.Thegoalis to ensure quick responses, a professional tone, and clear communication, following provided procedures and templates.Schedule : Weekly rotation shifts from Monday to Sunday, ensuring Customer Support coverage from 9:00 a.m. to 11:00 p.m(CET)Key Responsibilities Manage guest messages via PMS and WhatsApp Assist guests during check-in and check-out processes Respond promptly and professionally to guest inquiries Follow established procedures and communication templates Ensure a smooth and positive guest experienceRequired Skills & Expertise Customer Support Hospitality & Tourism Short-Term Rental Operations Fluency inItalian and English(written and spoken) Excellent communication and time management skills Strong familiarity with digital tools and online platforms Ability to work independently in afull-remote environmentApply now
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Torino, Italia Xenia A tempo pienoWe are seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations. The role involves handling guest messages, assisting with check-in and check-out, and addressing...
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Torino, Italia Xenia A tempo pienoWe are seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.The role involves handling guest messages, assisting with check-in and check-out, and addressing...
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Sant'Ambrogio di Torino, Italia Xenia A tempo pienoWe are seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.The role involves handling guest messages, assisting with check-in and check-out, and...
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Torino, Italia Xenia A tempo pienoWe are seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support on weekends for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations. The role involves handling guest messages, assisting with check-in and check-out, and...
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Torino, Italia Xenia A tempo pienoWe are seeking a freelancer bilingual Virtual Assistant fluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations. The role involves handling guest messages, assisting with check-in and...
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Torino, Italia Xenia A tempo pienoWe are seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support on weekends for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.The role involves handling guest messages, assisting with check-in and check-out, and...
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Virtual Assistant
3 settimane fa
Torino, Italia Xenia A tempo pienoWe are seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations. Experience in the hospitality sector and familiarity with digital tools are essential. Weekly...
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Torino, Italia Xenia A tempo pienoWe are seeking abilingual Virtual Assistantfluent inItalianandEnglishto manage customer support for our short-term rental business. This is aremoteposition, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.Theroleinvolves handling guest messages, assisting with check-in and check-out, and addressing general...
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Torino, Italia Xenia A tempo pienoWe are seeking afreelancer bilingual Virtual Assistantfluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.Theroleinvolves handling guest messages, assisting with check-in and check-out, and...
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Torino, Italia Xenia A tempo pienoWe are seeking afreelancer bilingual Virtual Assistantfluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.Theroleinvolves handling guest messages, assisting with check-in and check-out, and...