Bilingual virtual assistant for short-term customer support | full-remote job
2 settimane fa
We are seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.The role involves handling guest messages, assisting with check-in and check-out, and addressing general requests. Experience in the hospitality sector and familiarity with digital tools are essential.The goal is to ensure quick responses, a professional tone, and clear communication, following provided procedures and templates.Schedule :Weekly rotation shifts from Monday to Sunday, ensuring Customer Support coverage from 9:00 a.m. to 11:00 p.m (CET)Key ResponsibilitiesManage guest messages via PMS and Whats AppAssist guests during check-in and check-out processesRespond promptly and professionally to guest inquiriesFollow established procedures and communication templatesEnsure a smooth and positive guest experienceRequired Skills & ExpertiseCustomer SupportHospitality & TourismShort-Term Rental OperationsFluency in Italian and English (written and spoken) Excellent communication and time management skillsStrong familiarity with digital tools and online platformsAbility to work independently in a full-remote environmentApply now
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Torino, Italia Xenia A tempo pienoWe are seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations. The role involves handling guest messages, assisting with check-in and check-out, and addressing...
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Torino, Italia Xenia A tempo pienoWe are seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.The role involves handling guest messages, assisting with check-in and check-out, and addressing...
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Torino, Italia Xenia A tempo pienoWe are seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support on weekends for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations. The role involves handling guest messages, assisting with check-in and check-out, and...
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Torino, Italia Xenia A tempo pienoWe are seeking a freelancer bilingual Virtual Assistant fluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations. The role involves handling guest messages, assisting with check-in and...
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Torino, Italia Xenia A tempo pienoWe are seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support on weekends for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.The role involves handling guest messages, assisting with check-in and check-out, and...
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Virtual Assistant
3 settimane fa
Torino, Italia Xenia A tempo pienoWe are seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations. Experience in the hospitality sector and familiarity with digital tools are essential. Weekly...
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Casalnuovo di Napoli, Italia Altro A tempo pienoWe are seeking a bilingual Virtual Assistant fluent in Italian and English to manage customer support on weekends for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.The role involves handling guest messages, assisting with check-in and check-out, and...
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Torino, Italia Xenia A tempo pienoWe are seeking abilingual Virtual Assistantfluent inItalianandEnglishto manage customer support for our short-term rental business. This is aremoteposition, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.Theroleinvolves handling guest messages, assisting with check-in and check-out, and addressing general...
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Torino, Italia Xenia A tempo pienoWe are seeking abilingual Virtual Assistantfluent inItalianandEnglishto manage customer support for our short-term rental business. This is aremoteposition, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.Theroleinvolves handling guest messages, assisting with check-in and check-out, and addressing general...
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Torino, Italia Xenia A tempo pienoWe are seeking afreelancer bilingual Virtual Assistantfluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests and ensuring smooth operations.Theroleinvolves handling guest messages, assisting with check-in and check-out, and...
