Cooling Service Business Development Manager for Europe

Role

Accelerate profitable growth of the Cooling Services business (air & liquid cooling) across INTERNATIONAL (INT) Region MEA, SAM, PACIFIC, with a strong focus on Data Centers and mission‑critical environments.

The role drives 100% Cooling Service Adoption, maximizes CAPEX‑to‑OPEX conversion, expands lifecycle service penetration, and ensures consistent Go‑to‑Market execution across countries—especially in IG, C&SP, Neo‑Cloud and OEM customers.

Key Responsibilities Area

Business Growth

• Deliver Orders, Sales, and Gross Margin targets for INT
• Build and deploy together the Region the Cooling Service Playbook by country/zone
• Cooling service 100% Adoption Rate on Greenfield projects
• Expand service penetration on the Installed Base: contracts, future digital service, spare parts, modernization.
• Increase service attach on greenfield (air & liquid cooling), adapting the tactics vs different customer business model

Go‑to‑Market & Sales Enablement

• Implement & Deploy Cooling Service GTM across Sales, Service, and Channel teams.
• Focus on strategic verticals (hyperscale, colo, OEM in particular).
• Support pricing discipline and value based positioning.
• Share best practices across countries.

Account & Opportunity Development

• Support multi country key accounts with strong commercial governance.
• Lead value storytelling (uptime, risk reduction, energy efficiency, lifecycle TCO).
• Enable high quality pursuit reviews, tenders, and retrofit/modernization programs.

Offer Adoption & Lifecycle Services

• Accelerate adoption of new Cooling Service offers (including liquid cooling frameworks).
• Standardize scopes: start up, commissioning, PM, modernization and future digital service
• Provide customer insights to Product/Engineering for offer evolution and competitiveness.

Sales Operations & Performance Management

• Ensure pipeline and weekly/monthly forecast accuracy.
• Drive quote to order excellence with Tendering, Operations, and Finance.
• Align with Service Delivery teams on readiness, quality, and customer commitments.

Customer Experience

• In collaboration with operation team, ensure contract performance, SLA adherence, and customer satisfaction.
• Support on very critical escalation.

Required Experience & Competencies

• 5+ years in B2B service sales/business development in cooling, HVAC, or data center infrastructure (with important mechanical experience)
• Proven track record in service led growth, contracts, aftermarket, modernization.
• Experience in multi country roles and matrix organizations.
• Strong commercial, technical, and executive level stakeholder management.
• Strong pipeline governance capabilities
• Problem solving

Leadership Profile

• Strong accountability and disciplined execution.
• Data‑driven mindset and results orientation.
• Ability to influence without direct authority.
• Clear, structured, and strong communication under pressure.
• Customer‑centric approach.

Key Linkages (Internal & External Networks)

Internal Stakeholders

• Service VPs (Countries and Zones)
• Sales VPs and Sales Directors (IG, C&SP, OEM, Global Accounts)
• Business Development Managers / Segment Leaders
• VP Service Operations & Country Service Directors
• Tendering / Pricing / Finance teams
• Global Service & Cooling LOBs
• Offer Management, Marketing, Engineering

External Stakeholders

• Hyperscale & Colocation providers
• OEM partners (Dell, Lenovo, others)
• Service partners & channel ecosystem
• Engineering firms, consultants, integrators
• Data Center and mission‑critical end‑users.

What we offer

• Flexibility at work;
• Exciting job in an international company, with opportunities o lead and contribute to different projects collaborating with cross-region teams;
• Special training tailored to your needs and career goals;
• Opportunity to develop based on clear career paths, to grow through experience and exposure;
• An environment where employees have equal opportunities to reach their fullest potential, depending on performance and personal aspirations;
• Global Family Leave program;
• Ticket restaurant or meal at canteen;
• Shareholding plans;
• Welfare programs that can be extended to your family;
• Health insurance and Professional/extraprofessional accident insurance;

In line with our commitment to pay transparency and equal opportunities, we would like to share the salary range for