Head Teller

Join to apply for the Head Teller (Pukalani Branch) role at First Hawaiian Bank Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the ‘Best Places to Work in Hawaii’ for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven Head Teller to join our Pukalani Branch Team. In this role, you will provide stellar customer service while processing customer transactions and support bank goals by promoting and referring bank products and services. You will also assist in the supervision of Branch Tellers and Branch operations. Compensation Hourly pay range: $21.00 to $24.50/hour, commensurate with experience; plus sales incentives. Work Schedule Monday – Friday 8:00 AM – 4:30 PM ; Saturday on a rotation basis 8:30 AM - 1:30 PM (hours may vary) Required Qualifications High school diploma or equivalent required One year of experience as an FHB Senior Teller; or Two years’ experience as an FHB Teller and cross‑trained to perform supervisor duties; or One year experience as a Teller (or equivalent) in another financial institution with two years’ supervisory and cashiering experience required Knowledge of the financial services industry (e.g., retail, mortgage/loans/deposits, and wholesale banking) preferred Must be pleasant and tactful when interacting with customers Good oral and interpersonal communication skills Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information Able to handle confidential matters judiciously Must be able to perform basic mathematical calculations and balance cash with the assistance of a calculator Possess sales skills to enhance business development opportunities Ability to work independently with minimal supervision Familiar with standard concepts, procedures, and practices in branch operations Demonstrated ability to lead a team Ability to work under pressure with multiple deadlines Ability to problem solve Ability to resolve complex staff and customer issues/transactions Exercise good judgement Benefits We proudly offer a comprehensive benefits program for all employees. For more information, please contact the HR department. We value you At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit our website. Mahalo for choosing First Hawaiian Bank If this position sounds like an ideal match, we invite you to apply so we can learn more about you. Seniority level Mid‑Senior level Employment type Full‑time Job function Finance and Sales Industries Banking #J-18808-Ljbffr