Copy of Associate Case Processing Manager

4 giorni fa


roma, Italia PrimeVigilance A tempo pieno

Company DescriptionWe are PrimeVigilance (part of Ergomed Group), a specialised mid‑size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. PrimeVigilance provides first‑class support to our small to large pharmaceutical and biotechnology partners maintaining long‑lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. We love investing in our staff by providing an excellent training and development platform. We value employee experience, well‑being and mental health and we acknowledge that a healthy work‑life balance is a critical factor for employee satisfaction and, in turn, nurtures an environment from which a high‑quality client service can be achieved. Come and join us in this exciting journey to make a positive impact on patients’ lives.Job DescriptionLeads the team responsible for ICSR management for a selected project or group of projects as Team LeaderEnsures adequate distribution of tasks for assigned projects and teams and oversees the workflow processAssures and exerts of activities leading to effective cooperation with clients in the area of ICSR ManagementRole and ResponsibilitiesProviding support to other activities undertaken by the project team on behalf of the client and the companyLine‑Manages assigned ICSR staffCreates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency)Proposes process changes to ICSR Operational LeadManages ICSR deviations with ICSR Operational Lead supportReviews trackers and timesheet data and ensures accuracyIs involved in ICSR processing and 2nd QC of casesOperates as the assigned team SME and supports other SMEsQualificationsLife‑science graduate, pharmacy, nursing, or other healthcare related qualification or experience in pharmacovigilance. Extensive experience in pharmacovigilance within which demonstrated work experience in a line‑manager role.Excellent communication (written and verbal) skillsOrganization skills, including attention to details and multitaskingDelegation skillsPlanning and time managementTechnical skillsTeam workingAdditional InformationWhy PrimeVigilance? We prioritize diversity, equity, and inclusion by creating an equal‑opportunity workplace and a human‑centric environment where people of all cultural backgrounds, genders and ages can contribute and grow. To succeed we must work together with a human‑first approach. Why? Because our people are our greatest strength, leading to our continued success on improving the lives of those around us.We OfferTraining and career development opportunities internallyStrong emphasis on personal and professional growthFriendly, supportive working environmentOpportunity to work with colleagues based all over the world, with English as the company languageCore ValuesQualityIntegrity & TrustDrive & PassionAgility & ResponsivenessBelongingCollaborative PartnershipsWe look forward to welcoming your application.#J-18808-Ljbffr



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