BMC Helix Process
4 settimane fa
BMC Helix Process & ITSM Analyst / Workflow Engineer (Remote)Müller's Solutions, a forward‑thinking technology consulting firm, is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team remotely. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions provides organizations with the tools and expertise needed to achieve operational excellence and improved service delivery across various sectors.Seniority: Mid‑Senior level • Employment type: Full‑time • Job function: Other • Industries: IT Services and IT ConsultingKey ResponsibilitiesAnalyze existing processes and workflows within the BMC Helix ITSM platform to identify opportunities for improvement and optimizationDesign and implement efficient workflows that streamline IT service management processes, enhancing overall productivity and service qualityCollaborate with stakeholders to gather requirements and ensure that solutions align with organizational needs and objectivesConduct training sessions and develop comprehensive documentation to support users in effectively leveraging workflow toolsMonitor and evaluate the performance of implemented workflows, making adjustments and enhancements as necessaryStay updated with the latest industry trends, technologies, and best practices related to ITSM and workflow managementRequirementsBachelor's degree in Computer Science, Information Systems, or a related field3–5 years of experience in IT service management, specifically with BMC Helix or similar ITSM platformsStrong understanding of workflow design, process mapping, and optimization techniquesProficient in analyzing business requirements and translating them into technical specificationsExcellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholdersProven problem‑solving skills and a proactive approach to identifying and resolving issuesAbility to work collaboratively in a remote, fast‑paced, team‑oriented environmentCertifications in ITIL or other ITSM methodologies are a plus#J-18808-Ljbffr
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BMC Helix Administrator
17 ore fa
Rome, Italia Müller`s Solutions A tempo pienoAs a BMC Helix Administrator (Remote) at Müller’s Solutions, you will play a vital role in maintaining and optimizing our BMC Helix environments. This remote position requires extensive knowledge of the BMC Helix platform, where you will be responsible for administering system configurations, managing user access, and ensuring high availability of our...
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BMC Helix Developer
4 settimane fa
Rome, Italia Altro A tempo pienoMüller's Solutions is looking for a talented BMC Helix Developer to join our dynamic team remotely. In this position, you will focus on the design, development, and enhancement of applications within the BMC Helix framework to address our clients' unique business challenges. Your expertise will drive the customization and optimization of Helix solutions,...
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BMC Helix Developer
2 settimane fa
Rome, Italia Altro A tempo pienoMüller's Solutions is looking for a talented BMC Helix Developer to join our dynamic team remotely. In this position, you will focus on the design, development, and enhancement of applications within the BMC Helix framework to address our clients' unique business challenges. Your expertise will drive the customization and optimization of Helix solutions,...
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BMC Helix Administrator
3 settimane fa
Rome, Italia Altro A tempo pienoAs a BMC Helix Administrator (Remote) at Müller's Solutions, you will play a vital role in maintaining and optimizing our BMC Helix environments. This remote position requires extensive knowledge of the BMC Helix platform, where you will be responsible for administering system configurations, managing user access, and ensuring high availability of our...
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BMC Helix Support
2 settimane fa
Rome, Italia Altro A tempo pienoMüller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive...
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BMC Helix Consultant
2 settimane fa
Rome, Italia Müller`s Solutions A tempo pienoMüller's Solutions is actively seeking a talented BMC Helix Consultant / Solution Architect to join our remote team. In this pivotal role, you will harness your deep understanding of the BMC Helix platform to create, implement, and enhance solutions tailored to our clients' unique needs. You will collaborate closely with stakeholders to gather requirements,...
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BMC Helix Consultant
3 settimane fa
Rome, Italia Altro A tempo pienoMüller's Solutions is actively seeking a talented BMC Helix Consultant / Solution Architect to join our remote team. In this pivotal role, you will harness your deep understanding of the BMC Helix platform to create, implement, and enhance solutions tailored to our clients' unique needs. You will collaborate closely with stakeholders to gather requirements,...
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BMC Helix Consultant
4 settimane fa
Rome, Italia Altro A tempo pienoMüller's Solutions is actively seeking a talented BMC Helix Consultant / Solution Architect to join our remote team. In this pivotal role, you will harness your deep understanding of the BMC Helix platform to create, implement, and enhance solutions tailored to our clients' unique needs. You will collaborate closely with stakeholders to gather requirements,...
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BMC Helix Consultant
2 settimane fa
Rome, Italia Altro A tempo pienoMüller's Solutions is actively seeking a talented BMC Helix Consultant / Solution Architect to join our remote team. In this pivotal role, you will harness your deep understanding of the BMC Helix platform to create, implement, and enhance solutions tailored to our clients' unique needs. You will collaborate closely with stakeholders to gather requirements,...
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BMC Helix Process
2 settimane fa
Rome, Italia Altro A tempo pienoBMC Helix Process & ITSM Analyst / Workflow Engineer (Remote) Müller's Solutions, a forward‑thinking technology consulting firm, is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team remotely. With a strong commitment to delivering exceptional IT service management solutions and optimizing business...
