Senior Customer Service Representative
3 settimane fa
Join to apply for the Senior Customer Service Representative role at StrykerLa/Il Senior Customer Service Representative ha acquisito nel tempo conoscenze ed esperienza nel ruolo e ha consolidato la propria conoscenza dei vari aspetti del proprio ruolo. Grazie all'esperienza acquisita, la/il Senior Customer Service Representative è in grado di rispondere a richieste e domande e di segnalare eventuali problemi, se necessario.Principali attività e responsabilitàElaborazione di ordini e creditiOrganizzare resi e ritiri e gestire le richieste in merito ad avvisi di ricevimento e prezziGestione di e-mail e chiamate in arrivoComunicazione proattiva con i clienti interni ed esterniIndagini e risoluzione delle controversie sulle fattureRegistrare e seguire la risoluzione dei problemi e le relative comunicazioni al clienteComprovate conoscenze in almeno una o più aree/processi complessiResponsabilità di aree specifiche quali clienti chiave, ordini complessi (ad es. ordini capital, consumo dei lotti)Assegnazione efficace delle priorità alle attività all'interno di queste areePresa in carico di richieste complesse relative a queste areeIndagini e risoluzione di controversie sulle fatture e delle richieste in merito ai prezziIstruzione/qualificheDiploma di scuola superiore o equivalenteRequisito preferenzialeUlteriore formazione in una disciplina pertinente (non essenziale)Esperienza/competenzeRequisiti essenziali3 anni in ruoli di servizio clienti, gestione degli ordini o contact centerComprovata capacità di instaurare solide relazioni con clienti e colleghi/eÈ in grado di comunicare in modo proattivo e professionale con i membri del team vendite e con i clientiCapacità di adattarsi a diversi tipi di persone e situazioni per garantire risultati positiviConoscenza intermedia di MS Excel, MS Outlook, MS Word, InternetConoscenza di base del sistema ERPAuspicabiliSolida comprensione dei flussi del processo del Customer ServiceSolida comprensione delle buone pratiche di documentazione e conservazione della documentazioneUna certa esperienza nella gestione indipendente di situazioni difficiliLivello di inglese lavorativoCompetenze/comportamentiAttenzione al clienteCollaborativoForte motivazione interna e motivazione a fare la differenzaMentalità positiva e ottimista e atteggiamento positivoAma assumersi personalmente la responsabilità di adempiere agli impegni presiAgisce con integritàPay rate will not be below any applicable local minimum wage rates.Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionCustomer ServiceIndustriesAppliances, Electrical, and Electronics Manufacturing, Industrial Machinery Manufacturing, and Medical Equipment ManufacturingReferrals increase your chances of interviewing at Stryker by 2xGet notified about new Senior Customer Service Representative jobs in Rome, Latium, Italy .#J-18808-Ljbffr
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Senior Customer Service Representative
2 settimane fa
Rome, Italia Altro A tempo pienoWork Flexibility: HybridIl Senior Customer Service Representative ha acquisito nel tempo conoscenze ed esperienza nel ruolo, consolidando la propria comprensione dei vari aspetti del ruolo. Grazie all'esperienza, è in grado di rispondere a richieste e domande, segnalando eventuali problemi se necessario.Principali attività e responsabilitàElaborazione di...
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Senior Customer Service Representative
4 settimane fa
Rome, Italia Altro A tempo pienoOverview Join to apply for the Senior Customer Service Representative role at Stryker .Pay rate will not be below any applicable local minimum wage rates. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology,...
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Customer Service Representative in Porto, Portugal
4 settimane fa
Rome, Italia Altro A tempo pienoCustomer Service Representative in Porto, Portugal ( Italian Speaking) Rome, Metropolitan City of Rome Capital, ItalyJob Openings Customer Service Representative in Porto, Portugal ( Italian Speaking)About the job Customer Service Representative in Porto, Portugal ( Italian Speaking) Customer Service Representative in Porto, Portugal ( Italian...
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Italian customer service representative
4 settimane fa
Rome, Italia Altro A tempo pienoItalian customer service representative - Relocation Offered to GreeceJoin to apply for the Italian customer service representative - Relocation Offered to Greece role at Savior Artigos Texteis LdaJob Title: Italian Customer Service Representative Greece (Relocation Support Offered)Location: Greece Relocation support included (accommodation + flight within...
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Customer Service Representative I/II
3 settimane fa
Rome, Italia Altro A tempo pienoJoin to apply for the Customer Service Representative I/II (Kahului Branch) role at First Hawaiian
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Italian customer service representative
4 giorni fa
Rome, Metropolitan City of Rome Capital, Italy Cross Border Talents A tempo pienoJob Title: Italian Customer Service Representative Greece (Relocation Support Offered) Location: Greece Relocation support included (accommodation + flight within EU) Job Description:We are looking for a native or fluent Italian-speaking Customer Service Representative to join our international team in Greece. You will assist customers via phone, email,...
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Italian customer service representative
4 settimane fa
Rome, Italia Altro A tempo pienoItalian customer service representative - Relocation Offered to Greece Join to apply for theItalian customer service representative - Relocation Offered to Greecerole atSavior Artigos Texteis LdaJob Title:Italian Customer Service Representative Greece (Relocation Support Offered)Location:Greece Relocation support included (accommodation + flight within...
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Rome, Italia Altro A tempo pienoRemote Italian speaking Customer Service Representative in Athens, Greece!Join to apply for the Remote Italian speaking Customer Service Representative in Athens, Greece! role at Learning & Growth Education LtdJob OverviewJoin a Team That Values Empathy, Excellence, and Innovation! Are you passionate about creating positive online experiences? Join our team...
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Italian customer service representative
4 settimane fa
Rome, Italia Altro A tempo pienoJob Title: Italian Customer Service Representative Greece (Relocation Support Offered)Location: Greece Relocation support included (accommodation + flight within EU)Job Description: We are looking for a native or fluent Italian-speaking Customer Service Representative to join our international team in Greece. You will assist customers via phone, email, or...
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Italian customer service representative
1 settimana fa
Rome, Italia Cross Border Talents A tempo pienoJob Title: Italian Customer Service Representative Greece (Relocation Support Offered) Location: Greece Relocation support included (accommodation + flight within EU) Job Description: We are looking for a native or fluent Italian-speaking Customer Service Representative to join our international team in Greece. You will assist customers via phone, email, or...
