Senior Customer Service Representative

2 settimane fa

Rome, Italia Altro A tempo pieno

Work Flexibility: HybridIl Senior Customer Service Representative ha acquisito nel tempo conoscenze ed esperienza nel ruolo, consolidando la propria comprensione dei vari aspetti del ruolo. Grazie all'esperienza, è in grado di rispondere a richieste e domande, segnalando eventuali problemi se necessario.Principali attività e responsabilitàElaborazione di ordini e creditiOrganizzare resi e ritiri, gestire richieste relative ad avvisi di ricevimento e prezziGestione di e-mail e chiamate in arrivoComunicazione proattiva con clienti interni ed esterniIndagini e risoluzione delle controversie sulle fattureRegistrare e seguire la risoluzione dei problemi e le comunicazioni al clientePossedere conoscenze comprovate in almeno una o più aree/processi complessiGestire aree specifiche come clienti chiave, ordini complessi (es. ordini capital, consumo dei lotti)Assegnare priorità alle attività in queste areeGestire richieste complesse relative a queste areeIndagini e risoluzione di controversie sulle fatture e richieste di prezzoIstruzione/qualificheDiploma di scuola superiore o equivalenteRequisito preferenziale: formazione aggiuntiva in disciplina pertinente (non essenziale)Esperienza/competenzeAlmeno 3 anni in ruoli di servizio clienti, gestione ordini o contact centerCapacità comprovata di instaurare relazioni solide con clienti e colleghiCapacità di comunicare in modo proattivo e professionale con team di vendita e clientiAttitudine ad adattarsi a diverse persone e situazioniConoscenza intermedia di MS Excel, MS Outlook, MS Word, InternetConoscenza di base del sistema ERPRequisiti auspicabili: comprensione dei flussi del processo del Customer Service, pratiche di documentazione, gestione di situazioni difficili, livello di inglese lavorativoCompetenze e comportamentiOrientamento al clienteCollaborativoMotivazione interna e desiderio di fare la differenzaPositività e atteggiamento ottimistaResponsabilità personaleIntegritàTravel Percentage: 0%#J-18808-Ljbffr

  • Senior Customer Service Representative

    3 settimane fa

    Rome, Italia Altro A tempo pieno

    Join to apply for the Senior Customer Service Representative role at StrykerLa/Il Senior Customer Service Representative ha acquisito nel tempo conoscenze ed esperienza nel ruolo e ha consolidato la propria conoscenza dei vari aspetti del proprio ruolo. Grazie all'esperienza acquisita, la/il Senior Customer Service Representative è in grado di rispondere a...

  • Senior Customer Service Representative

    4 settimane fa

    Rome, Italia Altro A tempo pieno

    Overview Join to apply for the Senior Customer Service Representative role at Stryker .Pay rate will not be below any applicable local minimum wage rates. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology,...

  • Customer Service Representative in Porto, Portugal

    4 settimane fa

    Rome, Italia Altro A tempo pieno

    Customer Service Representative in Porto, Portugal ( Italian Speaking) Rome, Metropolitan City of Rome Capital, ItalyJob Openings Customer Service Representative in Porto, Portugal ( Italian Speaking)About the job Customer Service Representative in Porto, Portugal ( Italian Speaking) Customer Service Representative in Porto, Portugal ( Italian...

  • Italian customer service representative

    4 settimane fa

    Rome, Italia Altro A tempo pieno

    Italian customer service representative - Relocation Offered to GreeceJoin to apply for the Italian customer service representative - Relocation Offered to Greece role at Savior Artigos Texteis LdaJob Title: Italian Customer Service Representative Greece (Relocation Support Offered)Location: Greece Relocation support included (accommodation + flight within...

  • Customer Service Representative I/II

    3 settimane fa

    Rome, Italia Altro A tempo pieno

    Join to apply for the Customer Service Representative I/II (Kahului Branch) role at First Hawaiian

  • Italian customer service representative

    4 giorni fa

    Rome, Metropolitan City of Rome Capital, Italy Cross Border Talents A tempo pieno

    Job Title: Italian Customer Service Representative Greece (Relocation Support Offered) Location: Greece Relocation support included (accommodation + flight within EU) Job Description:We are looking for a native or fluent Italian-speaking Customer Service Representative to join our international team in Greece. You will assist customers via phone, email,...

  • Italian customer service representative

    4 settimane fa

    Rome, Italia Altro A tempo pieno

    Italian customer service representative - Relocation Offered to Greece Join to apply for theItalian customer service representative - Relocation Offered to Greecerole atSavior Artigos Texteis LdaJob Title:Italian Customer Service Representative Greece (Relocation Support Offered)Location:Greece Relocation support included (accommodation + flight within...

  • Remote Italian speaking Customer Service Representative in Athens, Greece!

    1 giorno fa

    Rome, Italia Altro A tempo pieno

    Remote Italian speaking Customer Service Representative in Athens, Greece!Join to apply for the Remote Italian speaking Customer Service Representative in Athens, Greece! role at Learning & Growth Education LtdJob OverviewJoin a Team That Values Empathy, Excellence, and Innovation! Are you passionate about creating positive online experiences? Join our team...

  • Italian customer service representative

    4 settimane fa

    Rome, Italia Altro A tempo pieno

    Job Title: Italian Customer Service Representative Greece (Relocation Support Offered)Location: Greece Relocation support included (accommodation + flight within EU)Job Description: We are looking for a native or fluent Italian-speaking Customer Service Representative to join our international team in Greece. You will assist customers via phone, email, or...

  • Italian customer service representative

    1 settimana fa

    Rome, Italia Cross Border Talents A tempo pieno

    Job Title: Italian Customer Service Representative Greece (Relocation Support Offered) Location: Greece Relocation support included (accommodation + flight within EU) Job Description: We are looking for a native or fluent Italian-speaking Customer Service Representative to join our international team in Greece. You will assist customers via phone, email, or...