IT Support Specialist
4 giorni fa
IT Support Specialist (ERP/WMS/CRM & Infrastructure) Beautynova, a group of selected companies operating in the professional haircare sector, is looking for an IT Support Specialist to join our global IT team. The role involves managing first and second‑level support tickets related to business applications (ERP, WMS, and CRM), as well as infrastructure and end‑user support activities. The candidate will work closely with users to understand and analyze their requests, and collaborate with the Italian team to review and evaluate proposed solutions. After an induction period in Italy, the role will transition to the US to resolve issues while coordinating closely with the IT team in Italy. Key Responsibilities Manage first and second‑level support tickets for ERP, WMS, and CRM applications. Provide daily IT support for end‑user devices (PC setup, configuration, troubleshooting). Oversee infrastructure‑related tickets (network, servers, printers, connectivity issues). Diagnose, resolve, and, when necessary, escalate incidents to ensure timely issue resolution. Collaborate with the IT team Italy/US to ensure alignment and knowledge sharing. Prepare technical documentation and maintain accurate ticket records. Support IT projects and system rollouts when required. Ensure compliance with company IT standards, policies, and procedures. Be available to travel across Italy and the US as workload and project requirements demand. Requirements Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience). 2+ years of experience in IT support (first and second level). Strong knowledge of ERP, WMS, and CRM systems; knowledge of JD Edwards is a plus. Knowledge of Oracle database and SQL language. Proficiency in Windows operating systems, Microsoft 365, and IT infrastructure basics (networking, servers, hardware). Hands‑on experience with PC setup, configuration, and troubleshooting. Familiarity with IT ticketing systems and ITIL best practices. Excellent problem‑solving and communication skills. Fluency in English and Italian (written and spoken). Flexibility to travel internationally and work across different time zones when required. What We Offer Opportunity to work in an international environment. Exposure to both application and infrastructure support activities. Professional growth and development in a dynamic team. Location: Turate – possible relocation to New Jersey. Employment type: Full‑time Seniority level: Associate Job function: Information Technology Industry: Personal Care Product Manufacturing The job offer is intended for candidates of all genders in compliance with Legislative Decree 198/2006. #J-18808-Ljbffr
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IT SUPPORT SPECIALIST
4 settimane fa
WorkFromHome, Italia epiLate A tempo pienoIT Support Specialist Siamo un’azienda Leader nel settore dell’estetica avanzata. Con sede a Milano epìlate è la più importante catena di centri estetici distribuiti su tutto il territorio nazionale, specializzati in epilazione permanente. Per ampliamento Staff nel dipartimento IT selezioniamo un / a. La risorsa si occuperà di gestire e monitorare le...
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IT support
2 settimane fa
WorkFromHome, Italia Pyramid Consulting, Inc A tempo pienoGet AI-powered advice on this job and more exclusive features. Direct message the job poster from Pyramid Consulting, Inc Recruitment Specialist...Reach out to me directly if you are on the move! (Hiring for UK & Europe) Job Title: IT Support Engineer / Desktop Support / Technical Support Experience: 2–3 Years Languages: Proficiency in English and Italian...
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IT support
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WorkFromHome, Italia Pyramid Consulting, Inc A tempo pienoGet AI-powered advice on this job and more exclusive features. Direct message the job poster from Pyramid Consulting, Inc Recruitment Specialist...Reach out to me directly if you are on the move! (Hiring for UK & Europe) Job Title: IT Support Engineer / Desktop Support / Technical Support Experience: 2–3 Years Languages: Proficiency in English and Italian...
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IT Payroll
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WorkFromHome, Italia KPMG Italy A tempo pienoA leading business consulting firm in Milan seeks an IT Payroll Specialist. The role involves installing and configuring software, managing HR applications, and providing support to internal teams. Ideal candidates have 1–2 years of experience, relevant educational background, and strong IT skills. This position offers a hybrid work model and a dynamic...
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Remote IT Support Specialist – Windows
4 settimane fa
WorkFromHome, Italia epiLate A tempo pienoUn'azienda leader nel settore estetico cerca un IT Support Specialist a Milano. La risorsa gestirà e monitorerà le applicazioni IT per i negozi su tutto il territorio italiano, occupandosi dell'installazione e configurazione remota di sistemi e dispositivi. Sono richieste competenze in Windows, progettazione di reti informatiche e abilità di problem...
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Junior IT Specialist — Hybrid IT Support
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WorkFromHome, Italia iubenda A tempo pienoA technology company in Italy is seeking a Junior IT Specialist to support internal tools and provide remote assistance across Italy. You'll manage company devices, coordinate deliveries, and ensure smooth operations while working in a hybrid model. The ideal candidate will have a degree in IT or a related field, with proficiency in Microsoft and Google...
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JUNIOR IT SPECIALIST
2 giorni fa
WorkFromHome, Italia PharmaLite A tempo pienoANNUNCIO DI LAVORO – IT JUNIOR SPECIALIST Requisiti Cosa offriamo Come candidarsi JOB OPENING – JUNIOR IT SPECIALIST Position: Junior IT Specialist Sector: Telemedicine Services & Veterinary Products Location: (On-site / Remote / Hybrid) Contract Type: Internship (Stage) / Full-Time / Freelance Job Description We are looking for a motivated Junior IT...
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JUNIOR IT SPECIALIST
2 giorni fa
WorkFromHome, Italia PharmaLite A tempo pienoANNUNCIO DI LAVORO – IT JUNIOR SPECIALIST Requisiti Cosa offriamo Come candidarsi JOB OPENING – JUNIOR IT SPECIALIST Position: Junior IT Specialist Sector: Telemedicine Services & Veterinary Products Location: (On-site / Remote / Hybrid) Contract Type: Internship (Stage) / Full-Time / Freelance Job Description We are looking for a motivated Junior IT...
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IT Specialist ERP
2 giorni fa
WorkFromHome, Italia DUAL Italia A tempo pienoUn'importante MGA in Italia cerca uno Specialista IT per gestire e supportare i sistemi informatici aziendali. Il candidato ideale ha un diploma tecnico o laurea in Informatica e almeno 5 anni di esperienza in ambito ERP o IT Application Support. Offriamo un contratto a tempo indeterminato, modalità di lavoro ibrido e diversi vantaggi come coperture...
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Hybrid IT Specialist: Internal Tools
5 giorni fa
WorkFromHome, Italia Welcomeos A tempo pienoA dynamic tech company in Milan is seeking a Junior IT Specialist to manage internal tools and support teams in a hybrid work environment. Responsibilities include hardware management and addressing IT needs for various departments. Candidates should have a degree in IT, be proficient in English and Italian, and demonstrate strong problem-solving skills. The...
