Facilities Operations Centre
22 ore fa
Overview Facilities Operations Centre (FOC) Engineer, AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centres and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems and are looking for talented people who want to help.
You’ll join a diverse team of software, hardware, network engineers, supply‑chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Note: About the team: Diverse Experiences — Amazon values diverse experiences.
If you do not meet all of the preferred qualifications and skills listed, we encourage you to apply. If your career is just starting or does not follow a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Responsibilities
Monitors the data centre Amazon facilities infrastructure platform Serves as a point of contact for internal and external teams Assists with the development of communication and escalation protocols designed to improve the team’s performance Contributes to outage post‑mortem analysis Ensures records are updated in a timely manner Assists with coordination and communication during emergency recovery efforts Assists with the development of tools that will enhance the team’s performance Supports a 24x7 environment (shift work may require weekends and holidays) Basic Qualifications 2+ years of Electrical or Mechanical experience 1+ year of experience working with Building and / or Electrical Platform Management Systems 2+ years of experience in Data Centre Engineering / Operations Preferred Qualifications 3+ years’ experience working in a large‑scale data centre and 3+ years’ experience in a NOC or similar Strong verbal and written communication skills and strong Microsoft Office skills (Word, Excel, Access) Ability to maintain SLAs through proactive issue detection and reporting tools; ability to follow and complete support procedures, system documentation, issue‑tracking entries, root‑cause analysis, and complex problem‑solving skills Acknowledgement of country In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. J-18808-Ljbffr Equal Opportunity Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit the Amazon jobs page for more information. #J-18808-Ljbffr
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