IT Account Manager Consumer

Who is BTO Research? BTO Research is a consulting firm, part of the Relatech Group, that has been supporting its clients in innovative projects for over 15 years, ensuring a customized approach to meet market challenges. Founded in 2008, we have gathered and enhanced the historical experience of consulting to which we have added two key elements: research and innovation. This journey has led us to a team of over 300 professionals across four countries, with numerous projects and the most cutting-edge knowledge in Project Management, Digital Transformation, Change Management, Cybersecurity and Digital Marketing. We believe in the value of excellence and promote an environment where people can grow together, thanks to the contamination between different skills. Are you eager to bring your experience and knowledge as IT Account Manager Consumer & E-commerce for a one year mission into one of our client? IT Account Manager Consumer & E-commerce (Relocation to Luxembourg) We are seeking an IT Account Manager with a focus on Consumer & E-commerce to join our team. This role combines technical expertise with project management skills to support the implementation and enhancement of IT solutions for our consumer and e-commerce domains. The ideal candidate will act as a key liaison between business stakeholders and the IT function, ensuring the successful delivery of projects and services that align with business objectives. Your challenges will include: Act as the primary IT point of contact for the Consumer & E-commerce teams, ensuring clear communication and alignment of priorities; Support the implementation and evolution of IT solutions tailored to consumer-facing and e-commerce platforms; Collaborate with cross-functional teams, including IT developers, business analysts, and external vendors, to deliver high-quality solutions; Coordinate and monitor project activities, timelines, and deliverables, ensuring adherence to agreed-upon objectives and deadlines; Gather and analyze business requirements to identify and implement innovative IT solutions that enhance user experience and operational efficiency; Provide ongoing support and troubleshooting for IT systems, ensuring smooth and reliable operations; Manage relationships with external partners and vendors, ensuring compliance with SLAs and optimal service delivery. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field; At least 2-3 years of experience in IT account management, IT project coordination, or similar roles; Strong understanding of e-commerce systems and consumer-facing technologies; Proven ability to manage multiple projects and stakeholders simultaneously; Knowledge of Agile methodologies and project management tools (e.g., Jira, Trello); Excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment; Fluency in English; additional languages are a plus. What does being a BTOers mean? Being able to join a dynamic, inclusive and innovative environment, working closely with professionals; A dynamic and collaborative work environment in a global company.; Exposure to cutting-edge technologies in the Consumer & E-commerce domain.; Competitive compensation package; Have access to corporate conventions and discounts. If you are passionate about IT solutions and enjoy working at the intersection of technology and business, apply today to make an impact in a fast-evolving sector. Are you ready to give your contribution to BTO? Submit your CV and get ready to shape the future of business with us #J-18808-Ljbffr