Service Desk Analyst/ IT Service Desk Analyst

22 ore fa


Milano, Italia Careerwise A tempo pieno

Service Desk Analyst - Perm role - €27k plus 10% bonus and benefits (Negotiable) - Milan Based It’s a fantastic opportunity to work with a Global Management Consultancy. Role – Service Desk Analyst Skills and Qualifications: Experience : At least 1-2 years of experience in a technical support or service desk role with a focus on Office 365 or similar cloud platforms. Office 365 Expertise : In-depth knowledge of Office 365 apps and services, including Microsoft Teams, SharePoint, OneDrive, Exchange Online, and Outlook. Technical Skills : Familiarity with Active Directory (AD), Azure AD, PowerShell for Office 365, and other administrative tools used to manage Office 365 environments. Troubleshooting : Strong problem-solving and analytical skills to identify, troubleshoot, and resolve issues related to Office 365. Communication : Excellent written and verbal communication skills, with the ability to explain complex technical issues in a clear and user-friendly manner. Customer Service : A strong customer service orientation with the ability to handle high volumes of requests and manage priorities effectively. Must Have Skills: Interpersonal skills Networking: troubleshooting (Meraki: reasonable understanding) Hardware (Lenovo, HP) Knowledge management (recording their steps) Seniority level Associate Employment type Full-time Job function Customer Service, Consulting, and Information Technology Industries Business Consulting and Services, IT Services and IT Consulting, and IT System Training and Support #J-18808-Ljbffr



  • Milano, Italia Careerwise A tempo pieno

    Service Desk Analyst - Perm role - €27k plus 10% bonus and benefits (Negotiable) - Milan BasedIt's a fantastic opportunity to work with a Global Management Consultancy.Role – Service Desk AnalystSkills and Qualifications:Experience: At least 1-2 years of experience in a technical support or service desk role with a focus on Office 365 or similar cloud...


  • milano, Italia Careerwise A tempo pieno

    Service Desk Analyst - Perm role - €27k plus 10% bonus and benefits (Negotiable) - Milan BasedIt’s a fantastic opportunity to work with a Global Management Consultancy.Role – Service Desk AnalystSkills and Qualifications:Experience: At least 1-2 years of experience in a technical support or service desk role with a focus on Office 365 or similar cloud...


  • milano, Italia Careerwise A tempo pieno

    Service Desk Analyst - Perm role - €27k plus 10% bonus and benefits (Negotiable) - Milan BasedIt’s a fantastic opportunity to work with a Global Management Consultancy.Role – Service Desk AnalystSkills and Qualifications:Experience: At least 1-2 years of experience in a technical support or service desk role with a focus on Office 365 or similar cloud...


  • Milano, Italia HireOn Ltd A tempo pieno

    Position: IT Service Desk Analyst Location: Cesano Maderno, Italy Employment type: Full-time Remuneration: 29000 - 31000 euro gross/year **DUTIES AND RESPONSIBILITIES**: - Ensure that issues are resolved within ticket life cycle - Coordinate between users and resolver groups if necessary - Handle Incidents and escalations - Manage multiple assignments...

  • Service Desk IT

    3 settimane fa


    Milano, Italia Randstad Italia Spa A tempo pieno

    Mansione Randstad Digital è la divisione di Randstad Italia specializzata nella ricerca, selezione e formazione di profili IT. Per una prestigiosa multinazionale cliente che opera nel settore informatico cerca: SERVICE DESK IT Descrizione ruolo: La figura si inserir all'interno di un team e avr compito di gestire le seguenti attivit lavorative: Supporto...

  • Service Desk It

    3 giorni fa


    Milano, Italia Randstad Italia Spa A tempo pieno

    Mansione Randstad Digital è la divisione di Randstad Italia specializzata nella ricerca, selezione e formazione di profili IT. Per una prestigiosa multinazionale cliente che opera nel settore informatico cerca: SERVICE DESK IT Descrizione ruolo: La figura si inserir all'interno di un team e avr compito di gestire le seguenti attivit lavorative: Supporto...

  • Service Desk It

    3 giorni fa


    Milano, Italia Randstad Italia Spa A tempo pieno

    Mansione Randstad Digital è la divisione di Randstad Italia specializzata nella ricerca, selezione e formazione di profili IT.Per una prestigiosa multinazionale cliente che opera nel settore informatico cerca: SERVICE DESK IT Descrizione ruolo: La figura si inserir all'interno di un team e avr compito di gestire le seguenti attivit lavorative: Supporto...


  • Milano, Lombardia, Italia Pyramid Consulting, Inc A tempo pieno

    Mandatory SkillsIT Service desk Experience working in ServiceNow proficient in English and ItalianJob Details:Min 1 Years of Experience in IT Service deskExcellent communications skillsKnowledge in Active Directory Office365 Windows client troubleshooting Network Monitoring toolsExcellent ITIL knowledgeWork experience in ITSM tools like ServiceNow or BMC...

  • Milano IT Service Desk

    4 settimane fa


    Milano, Italia Hub2X | Human Potential & Digital Transformation A tempo pieno

    Un'agenzia di risorse umane ricerca una figura di Service Desk / Workplace Support per una prestigiosa azienda a Milano. Il candidato ideale garantisce la risoluzione dei ticket di servizio IT, gestisce l’inventario di asset IT e cura l'aggiornamento tecnologico. È richiesta esperienza in ambito IT Service Desk e competenze con tool MDM. Lavoro in...

  • Senior It Service Desk

    1 settimana fa


    Milano, Italia Experis A tempo pieno

    Experis, Talent Company di ManpowerGroup, è leader in 54 paesi nella Ricerca e Selezione di profili specializzati in IT & Digital, sviluppo di Career & Skills, Consulenza IT e Project Solutions.Per conto di un nostro cliente finale, realtà strutturata e in forte crescita, siamo alla ricerca di un/a: Senior IT Service DeskResponsabilità...